Go Contractors, LLC

I ordered the special on Angie's List in mid October. This was my first experience with Angie's List, so I was a rookie. I was expecting a call from GO conctracting to confirm that I had ordered the service. This did not happen. After a couple of weeks I got an email from Angies List asking how it was going and if I had been called by GO Contracting. I replied no, and they said they would contact GO. I was not really in a hurry to get the work done as I travel ofter on long overseas trips, so I decided to wait until a few weeks before Christmas to get down to business. As I had never heard from GO, I called them and got voice mail...with the promise of a call back. Well, no call back...so I called a few more time and eventually go the call. Once we connected, the work took shape, a date for a site visit was set. The visit occured, and the work was performed within a few days. Actually had it done on a Sunday, which fit my schedule just right. GO sent a contract for the work via email the night prior to the work. The crew showed up on time, were very pleasant and very alert. They did a very nice job and did a total site clean up prior to departure. The team worked very well together and I was very pleased with their work and their positive, happy attitude. A few adjustments were made to the original work scope and GO had forgot to apply a promised Military Discount. The owner emailed later saying he forgot and promised to send me check for that portion of the bill. Overall, good work, good crew. If I had on downside, it was the overall lack of contact in a timely fashion...otherwise...great job. With improvement on customer contact...they can earn an A next time.

Purchased a big deal. Made several attempts to contact by phone numbers provided. No one answers the phone and I have not gotten a call back.

went fine, obvious that they knew what they were doing and we got two hours of the work for a reduced rate

I attempted to contact this company 7 different times, three via phone and four via email. It was simply impossible to get a response. I had purchased a "big deal" through Angie's List for 4 hours of masonry work for $99. If it seems to good to be true, that's because it was. I repeatedly asked to schedule a time for the company to come by and look at the work. I received nothing in response. After sending multiple emails, the one time I did receive a response, the email said "I will be by at 8am on Monday." When I responded that Monday didn't work for me and asked if the company could give me a few additional times to work with, I received no response. I have no idea how the work would have been, because the company was either too overwhelmed to be responsive, or needs to invest in a reception service.

Two seemingly reluctant workers who did not seem very interested in fixing my house.

It didn't go well at all. They never came back to do the work -- and we had paid for the coupon!!!

The work was accomplished in a timely manner and was accomplished in a satisfactory manner. However, there was some mortar residue left on the bricks and I asked them to come back and clean up. It took multiple phone calls and emails to get them to come back. They would say they were coming and then would;t show up. This happened 4 or 5 times. They finally came and did a good job. There is also a bit of a language barrier in talking with the owner. Overall, average experience.

It went very well. The work team was punctual and did a fine job.

Overall the service provided was quite good and for good value. My only complaint is that it took forever to get an appointment set up.

I can only say okay - because they still have not finished the work as far as I am concerned. They still need to do a final cleaning on the bricks.

The most troublesome thing about this situation is their responsiveness. Other companies have called right away. He didn't end of performing the work. However, he did come out and left scratches on my brick.

They were punctual, neat, quick, thorough, and very pleasant.

It was a job well done. We did need to wait until the weather was warm. No complaints.

Owner Nestor very polite. Good salesman. Never supervised job personally. Foreman not detailed oriented. I had to point out sloppy work. Nestor did send crew back to complete some undone edge trim work. I mentioned still not that good. Nestor came out himself and agreed. Said he would correct. Has not returned. Too cold now to do concrete work. Crews power washing clean up was sub-standard.

I hired GO Contractors to fix a leak in the brick of my 4-unit condominium building. I'd bought a big-deal from Angie's List. When Nestor came out, he was very thorough in explaining what it would take to fix the leak, and also pointed out two additional problems with the brick work. One of the problems was cosmetic, and the other was something that could cause additional leaking down the road if I didn't take care of it now. He gave me the prices of all three procedures, and gave me one lump price if I chose to fix all the issues (in which case I would receive an additional deal). The work was done professionally and I was very satisfied. The workers were punctual. From the time Nestor came out to give the estimate to the time the whole project was complete was about a 2-week period of time.

There were hidden fees attached to the deal. Therefore I did not go through with the deal and prompted a refund request from Angie's List!

They took weeks to look at job and still have not come!

G.O. Contractors (Nestor Gomez) inspected the work that needed to be done and gave us a variety of options/estimates. All were fairly priced and included the appropriate discounts for Angie's List members. It took a little while from the time we purchased the initial "deal" to the time we actually received the estimate, but the short wait was worth it. Once we settled with Nestor on an actual project (we decided to go beyond the original advertised deal), the work began within two days and was finished two days later. The appropriate amount of people showed up with Nestor's crew chief (total of 6) and completely fixed our brickwork (steps, walkway, stoop). It now looks better than new. We are thrilled with the work that was done and would use Nestor again. Please keep in mind that our project has only been recently completed, so I cannot attest to what will happen months from now, but the work looks great and should wear well. There is also a 1-year guarantee.

IT WAS VERY DIFFICULT TO GET IN TOUCH WITH THEM AFTER A/L INTERVENING WE MADE CONTACT. THAT BEING SAID WE WERE MORE THAN PLEASED W[TH THE WORK DONE AND WOULD USE THEM AGAIN.

I had a little trouble setting up the first meeting via email, but once there was direct contact with Nestor Gomez, everything moved along quickly. There's not much to say but that the crew did good work and unlike some other contractors, cleaned up after themselves so that my husband and I did not have to. They reinforced and rebuilt a brick landing and brick stairs going down to our basement door. The work was excellent. We would definitely use their services again.

The crew arrived even earlier than expected, worked nonstop throughout the day, were very polite and professional. Couldn't be more pleased with the results. Would definitely recommend them.

Team of 4 was prompt and pleasant. Arrived as expected and performed very efficiently. They responded to all requests and directions I had very well. The end result was so well done, it isn't really noticable unless one looked very closely. A very pleausrable experience.

Excellent except for 6 week delay in doing work. When I said no rush did not mean six weeks

2 New sidewalk brick blocks ($480) and 4 hours of general masonry repair ($100 for 2 guys @ 2 hours each) on my homes brick exterior including a window ledge repair. The sidewalk blocks were 4x4 with old blocks crushed and removed, then framing and pouring concrete for new blocks. This replacement was $480 and took two guys about 3 hours. I'm very satisfied with the work and price.

Nestor came to the house to give us an estimate. He was prompt and it was only a few days after we first contacted him. He gave us an estimate for the work and was very specific about how his guys would perform the work, including general materials that would be used and the number of hours to complete the job. We were concerned about the cost of his initial estimate so he agreed to give us an extra discount for being Angie's List members. On the day of scheduled service the guys from Go Contractors showed up toward the latter end of the agreed upon window and promptly got to work. They seemed to perform high quality work and the appearance of the final result is what we were expecting. However, it ended up taking about half as long as was accounted for in our estimate. When we asked for clarification about the total expense we were met with a long and confusing explanation about how it would be the same price regardless of how long it took to perform the work, even though the original quote was based on the estimated number of hours. In the end, we think we overpaid but at least we are happy with the quality of the work. Maybe their practice is customary, but we have worked previously with a contractor/handyman who charges us for the actual number of hours spent, up to but not exceeding his estimate, meaning that often we pay less then the estimate if the job takes less time than expected. This was certainly not the case with Go Contractors, but we did experience friendly people who do good work.