About us
Business highlights
73 years of trusted experience
Reviews
4.33 Reviews
Showing 1-3 of 3 reviews
DAN C.
03/2006
appliance sales
+ -1 moreWork performed was well done perfect and at the expected cost. The store is an old independent store located in a Bel Air MD a suburb of Baltimore. My wife called around for price on a specific dryer and found it in stock for a good price of 629.00 The delivery and installation was only 30.00 for both but a GE rebate of 30.00 made the delivery and installation at no charge. The old salesman explained the features of the unit and we paid and left. Upon returning home we were overcharged by 30.00 over the phone quote. We called them on this problem and they refunded the 30.00 with no problem. The best part was the no noise or lack of attention and service found in the big box stores, what a pleasent experience. Good price, friendly people in the sales floor and office, followed up with a good price and excellent on time delivery and installation made this a great experience. One that I will use in the future.
Description of Work: I bought and had a GE 640 Dryer Delivered and Installed. Bought on Saturday installed on Monday. The installation was difficult requiring a new 6ft power cord and modifing the washer pan to install the steel vent pipe. Work done well and within expected cost. The space available was very confining yet they were carefull and no damage was done. Good Job, I will use thier service department in the future.
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| quality | |
| value | |
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Yes, I recommend this pro
$629
TIM A.
05/2005
appliance repair
+ -1 moreTHE GUY HAD TO CHARGER US BECAUSE OF HIS TIME AND ENERGY TO COME OUT AND SHOW US TO PULL THE START BUTTON OUT FAR ENOUGH TO TURN THE WASHING MACHINE ON.
Description of Work: THE COMPANY CAME OUT THE SAME DAY TO FIX THE WASHER. IT WAS NOT BROKEN BUT WE DIDNT HAVE THE BUTTON PULLED OUT FAR ENOUGH
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$50
STEVE J.
05/2005
appliance repair
+ -1 moreOVERALL THE EXPERIENCES HAVE BEEN INCONSISTENT. THEY ORDER THE RIGHT PARTS WITHOUT A HITCH AND OTHER TIMES THE PARTS TAKE FOREVER TO COME IN. THEY OFTEN COME IN AND HAVE BEEN MIS ORDERED.
Description of Work: WE HAVE ORDERED PARTS FOR OUR HOME APPLIANCES FROM THEM FROM OVEN PARTS TO REFRIGERATOR PARTS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Contact information
8 N MAIN ST, Bel Air, MD 21014
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Finished Carpentry and Woodworking
FAQ
LUTZ'S APPLIANCE is currently rated 4.3 overall out of 5.
No, LUTZ'S APPLIANCE does not offer free project estimates.
No, LUTZ'S APPLIANCE does not offer eco-friendly accreditations.
No, LUTZ'S APPLIANCE does not offer a senior discount.
No, LUTZ'S APPLIANCE does not offer emergency services.
No, LUTZ'S APPLIANCE does not offer warranties.
Contact information
8 N MAIN ST, Bel Air, MD 21014