Home Systems Appliance Repair

Appliance Repair, Appliance Repair - Small, Water Heaters,

About us

We are not a global, national franchise or a remote out of state contractor with no local ties. We are a homegrown, local minority owned company committed to customer satisfaction. Founded in 1992, our company has performed over 100,000 service calls, and have over 30 years of experience. Insured, licensed and bonded we provide perfect service delivery to every customer, every time. We are a two time "Best Of Baltimore" winner. We are an Angie's List Super Service Award Winner 2011-2020. We service Anne Arundel, Baltimore, Carroll, Cecil , Harford, Howard counties, Baltimore city and southern Pennsylvania.

Business highlights

32 years of trusted experience
Minority Owned & Operated

Services we offer

•Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9696 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 696 reviews

Kamran T.
05/2018
5.0
appliance repair
  + -1 more
Excellent service in all aspects! The problem was diagnosed and fixed. The Tech arrived on time, was very courteous and new his work. Will recommend without reservations.
Description of Work: Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Home Systems Appliance Repair
Thank you!

David N.
05/2018
5.0
appliance repair
  + -1 more
Work was professional and on time and well done. In two hours it was fixed.
Description of Work: Had Samsung clothes dryer repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Home Systems Appliance Repair
Thank you.

Becky S.
04/2018
5.0
appliance repair
  + -1 more
I have used Home Systems Appliance Repair many times and every time has been a wonderful experience. They have always returned my messages promptly and have been able to schedule many quick turn-around appointments (which was crucial when the dryer wasn't working). Dave was prompt, courteous and always willing to answer all of my questions. Everyone at this company is very customer service oriented! I highly recommend them!
Description of Work: I needed work on my washer and dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

michael B.
04/2018
5.0
appliance repair
  + -1 more
Everything went great, technician was on time, polite, and finished quickly
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Matthew H.
04/2018
5.0
appliance repair
  + -1 more
Professional, informative, on time. Resolution on-site
Description of Work: Fridge was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew H.
04/2018
5.0
appliance repair
  + -1 more
On time, polite, work completed quickly
Description of Work: Leaking fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Kaushal D.
04/2018
5.0
appliance repair
  + -1 more
The refrigerator was repaired very professionally.
Description of Work: The refrigerator was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Steve M.
04/2018
5.0
appliance repair
  + -1 more
Jim was punctual, professional, polite, and appropriately communicative. He even wore booties to keep the house clean even though the dryer was right off the garage door. We will definitely contact Home Systems again for future appliance needs. In this situation I already had a good idea that the rear bearing in the dryer needed to be replaced, but preferred to pay someone who knows what he was doing to handle it. Jim listened, gave an estimated price, evaluated the dryer when onsite, let me know what he found before proceeding, and tested thoroughly. He also tested airflow in the exhaust.
Description of Work: Repair squeaking clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Home Systems Appliance Repair
Thank you.

Fred B.
04/2018
5.0
appliance repair
  + -1 more
Excellent job. Ended up having to purchase a new fridge after all but not as a result of work performed
Description of Work: Refrigerator rpair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Home Systems Appliance Repair
Thank you.

Delia G.
04/2018
5.0
appliance repair
  + -1 more
Replaced parts, cleaned lint from around the outside of the drum, was good to go on the same day. He was really nice, and helpful.
Description of Work: Repaired dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Alan C.
03/2018
5.0
appliance repair
  + -1 more
He was available for service next day, was on time, diagnosed the problem quickly, and had the replacement part installed 2 days later. He was clean, friendly, and reasonable for 2 cross-county drives, parts & labor. I would use again, and have recommended to family.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Home Systems Appliance Repair
Thank you.

Daniel H.
02/2018
5.0
appliance repair
  + -1 more
Easy to coordinate, arrived on time, professional and cordial. Would definitely recommend.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Home Systems Appliance Repair
Thank you.

Grace N.
02/2018
5.0
appliance repair
  + -1 more
Great customer service.! Highly professional and well versed with his skill and troubleshooting. Thanks James!
Description of Work: Dryer not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grace N.
02/2018
5.0
appliance repair
  + -1 more
Fantastic, great job! Great customer service, knowledgeable and great price too. Will definitely recommend
Description of Work: Repair dryer- change thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Jean M.
02/2018
5.0
appliance repair
  + -1 more
After the first visit a part of needed so they came back a second time. When that didn't work they came a third time and discovered the problem. They told me that It wasn't worth fixing and I would be better off replacing it. I received a refund for one of the trip charges.
Description of Work: My refrigerator was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Laura D.
01/2018
5.0
appliance repair
  + -1 more
The repair man was excellent and found the problem. We would definitely hire from this company again.
Description of Work: Our dryer was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Jie Q.
01/2018
5.0
appliance repair
  + -1 more
David did a wonderful job and was very knowledgeable.
Description of Work: Oven is not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Home Systems Appliance Repair
Thank you.

Moty K.
01/2018
5.0
appliance repair
  + -1 more
Very good, now the fridge is working well.
Description of Work: Our refrigerator wasn't cooling enough, but James was able to fix it and now it's cooling great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Marina F.
01/2018
5.0
appliance repair
  + -1 more
Sorry to take so long to respond. The owner responded right away. Fix the problem. Honest people. Did not try to sell me something I did not need.
Description of Work: Stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Chris S.
01/2018
5.0
appliance repair
  + -1 more
Well he confirmed my suspicion that my dishwasher was fried by the electrician I had working on my house earlier in the week. He had 240 hooked up to a 120 circuit. He provided photos of the damage and advised that it would be more in parts and labor than it was worth. So, I got rid of dishwasher and the electrician paid for most of it (the existing unit cheap and about 10 years old, I upgraded to a top end unit and paid the difference that I thought was fair). As a side note the electrician owned up to the issue and deducted my costs from the final bill.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Crystal G.
12/2017
5.0
appliance repair
  + -1 more
I have nothing but good tbjnfa to say about this company. They are polite and responsive by phone, show up on time, do a great job, and prices are very resonable. I have already used their company twice.
Description of Work: Dryer and fridge repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Home Systems Appliance Repair
Thank you.

Art G.
12/2017
5.0
appliance repair
  + -1 more
Prompt response, was able to schedule service within 48 hours. Tech was on time, polite, and professional. Deal implied $99 covered service call and repair, nothing anywhere in fine print about parts being additional, so I was surprised when I was asked to pay for the parts as well. However, owner was very reasonable, explained why this was not his intent and did not make sense from his perspective as a business owner, but agreed to eat the cost of the parts in order to keep customer happy. I offered to split the cost of the parts in recognition of the confusion and he accepted.
Description of Work: Repair/replace electronic igniter on gas oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Home Systems Appliance Repair
Thank you.

Craig S.
12/2017
5.0
appliance repair
  + -1 more
The tech came when it was agreed and did all the work in a afternoon. Cannot say enough positive about what was completed. Everything works perfectly.
Description of Work: Injector Pump in LG Washing Machine Broken

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Home Systems Appliance Repair
Thank you.

Kaushal D.
12/2017
5.0
appliance repair
  + -1 more
It went fine and the problem got fixed.
Description of Work: Fixing refrigerator which was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Alan E.
12/2017
5.0
appliance repair
  + -1 more
The communication and work was excellent. David identified the problem as a malfunctioning circuit board and ordered and replaced it the next day.
Description of Work: We needed a repair for touch screen controlled refrigerator that was sometimes off, sometimes on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home Systems Appliance Repair
Thank you.

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Water Heaters,
Plumbing,
Heating and Air Conditioning

FAQ

Home Systems Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Home Systems Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Home Systems Appliance Repair does not offer free project estimates.
Yes, Home Systems Appliance Repair offers eco-friendly accreditations.
No, Home Systems Appliance Repair does not offer a senior discount.
No, Home Systems Appliance Repair does not offer emergency services.
Yes, Home Systems Appliance Repair offers warranties.
Home Systems Appliance Repair offers the following services: •Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM