Home Systems Appliance Repair

Appliance Repair, Appliance Repair - Small, Water Heaters,

About us

We are not a global, national franchise or a remote out of state contractor with no local ties. We are a homegrown, local minority owned company committed to customer satisfaction. Founded in 1992, our company has performed over 100,000 service calls, and have over 30 years of experience. Insured, licensed and bonded we provide perfect service delivery to every customer, every time. We are a two time "Best Of Baltimore" winner. We are an Angie's List Super Service Award Winner 2011-2020. We service Anne Arundel, Baltimore, Carroll, Cecil , Harford, Howard counties, Baltimore city and southern Pennsylvania.

Business highlights

32 years of trusted experience
Minority Owned & Operated

Services we offer

•Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9696 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 651-675 of 696 reviews

Margaret J.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jim was a very nice gentleman. He was punctual and very informative. He was able to diagnose my washer and dryer issues and give me an estimate on repair costs. We ended up replacing the washer and dryer because the cost of repair wasn't worth it to us. But Jim was great about everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Janice M.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: First the oven to our dual fuel range died. Then our dishwasher. Then we realized that we had just given in to BGE's demands that we install a smart meter. We are waiting for the control panel for the oven to be shipped, but the dishwasher thermal fuse was immediately available and it is up and running again. We are big do-it-yourselfers, so didn't want to pay to have the work done by someone else. However, circumstances conspired to require that we hire someone to do it for us this time. I pored over the Angie's List site, looking for an appliance repair with good ratings. It paid off! These guys are really good, and smart and communicative. Everything one would want in a service trade. I cannot recommend them enough!!! We are so happy that the one time we had to pay for someone else to do the work, we were able to access the List, find a great service company and have absolutely no regrets! Yay! Thank you, Angie's List!!!! And thank you, Home Systems Appliance repair! If we have to call for service in the future, we will call you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Cyrus M.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: They fixed a fridge on a rental property.
Rating CategoryRating out of 5
Yes, I recommend this pro

miwa D.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fast response and fast service. Jim was a pleasure to work with. Our fridge went out and he was out on site within 24 hours and had parts in and had it repaired with in 72 hours. Jim is on time, looks professional, and respects the home. I highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paula S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed washing machine vibration

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Darron J.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Alice D.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Reported that it was economically sensible to purchase a new dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Benny K.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: A fuse in the dryer was blown. He was in and out in half an hour. |He wore covers over his shoes. EXCELLENT SERVICE AND PRICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

William P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired refrigerator/freezer that kept freezing over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Sara N.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Installed dishwasher |Excellent and prompt service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frances S.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Home Systems repaired/replaced parts of my refrigerator...a door latch and the ice maker. The response to my initial call was timely and the subsequent visit was also timely. I found Jim Charles to be professional, reliable, and knowledgeable and the price reasonable. I would call him again and also would have no problem recommending him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Melissa P.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repaired my portable Kenmore dishwasher. It was a common problem. The heat transfer fuse was blown. It went well. He was done in approximately 40 minutes. He was very nice and professional. I would definitely call again. FYI - coupon cost does not include parts cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Geoffrey C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleaned dryer diagnosed dryer issue |Repaired issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Steve C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: James was very understanding when I told him that we did not need the work any longer. I will definitely remember to call him in the future for appliance repairs!
Rating CategoryRating out of 5
Yes, I recommend this pro

sharon M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our refrigerator was leaking water and making a sheet of ice under the deli tray. Our repairman, the owner returned my call for service promptly and came 3 days later. After examining the situation, he diagnosed the problem and gave us the option of leaving it as be and disconnecting the water and ice machine (which we do not use anyway) and he called us back within 2 hours with the cost of replacing the water holder. Jim was very professional and courteous and his rates were extremely reasonable compared to other providers I contacted. We would use him again in a heartbeat and we highly recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gene F.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our dryer was not drying properly and the repairman diagnosed and repaired it in a timely and professional manner. I will call him again if any of our appliances need repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph C.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Honest and did a great job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret H.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired washer that quit. Replaced the pump and it is working just fine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacy G.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very professional. Great advice. I will definitely use them again. Very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sophia K.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Jim is fantastic! He is very professional and personable. He's come to my house twice once to repair my refrigerator and then to repair my dryer. Each time he quickly diagnosed the problem and got right to work. Its obvious that he is well versed in his trade. I highly recommend his services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Susy C.
04/2015
5.0
appliance repair
  + -1 more
perfect! see above
Description of Work: replaced dryer belt....fee included service call fee plus belt...he accepted the $99 angies list coupon for the total $109. cost. extremely professional and prompt. highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

kim R.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer stopped working although it was only 6 years old. Turns out the motor was bad. It was replaced quickly and at a fair price. The dryer is quieter than it used to be, even brand new. Home Systems Appliance Repair was excellent. Very professional, quick response time, fair price....we were completely satisfied and would us this company again in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith T.
03/2015
4.0
appliance repair
  + -1 more
It went well.
Description of Work: They took a look and fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennifer W.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired oven. We were very pleased with their professionalism and extremely fast response time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Water Heaters,
Plumbing,
Heating and Air Conditioning

FAQ

Home Systems Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Home Systems Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Home Systems Appliance Repair does not offer free project estimates.
Yes, Home Systems Appliance Repair offers eco-friendly accreditations.
No, Home Systems Appliance Repair does not offer a senior discount.
No, Home Systems Appliance Repair does not offer emergency services.
Yes, Home Systems Appliance Repair offers warranties.
Home Systems Appliance Repair offers the following services: •Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM