Home Systems Appliance Repair

Appliance Repair, Appliance Repair - Small, Water Heaters,

About us

We are not a global, national franchise or a remote out of state contractor with no local ties. We are a homegrown, local minority owned company committed to customer satisfaction. Founded in 1992, our company has performed over 100,000 service calls, and have over 30 years of experience. Insured, licensed and bonded we provide perfect service delivery to every customer, every time. We are a two time "Best Of Baltimore" winner. We are an Angie's List Super Service Award Winner 2011-2020. We service Anne Arundel, Baltimore, Carroll, Cecil , Harford, Howard counties, Baltimore city and southern Pennsylvania.

Business highlights

32 years of trusted experience
Minority Owned & Operated

Services we offer

•Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9696 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 626-650 of 696 reviews

Donna L.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: date of service was 10/01/2015 cost of service $200
Rating CategoryRating out of 5
Yes, I recommend this pro

Anjali S.
11/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginny R.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired clothes dryer and installed new knob on washer. Repairs went smoothly and were well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Doris M.
11/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Susan F D.
11/2015
5.0
appliance repair
  + -1 more
See What did he do?
Description of Work: Provider was prompt, pleasant and professional. Unfortunately it cost me $99.00 to determine that I needed a new washing machine. He worked on diagnostics and determined that the problem was the control board and that it could not be repaired. He then research the cost of replacement and it became clear that the expense was not worth it as my washer was 8 years old. I should have just bought a new one to begin with and saved a hundred bucks :-(

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John E.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Technician said the washer/dryer had multiple problems and suggested replacement. Landlord agreed and unit was replaced. I am happy with the service of this merchant.
Rating CategoryRating out of 5
Yes, I recommend this pro

Erika B.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Everything went great
Rating CategoryRating out of 5
Yes, I recommend this pro

Sue L.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William V.
10/2015
5.0
appliance repair
  + -1 more
Great service
Description of Work: Repair to a poorly designed icemaker to prevent line from freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher C.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Timely & professional service. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kai K.
10/2015
3.0
appliance repair
  + -1 more
See above
Description of Work: My dishwasher is still working but the panel doesn't light up. They checked my dishwasher - confirmed it was an older model and said that they would have difficulty locating parts. I have found one of the three parts for the dishwasher, but was unable to find the second. They had the door latch. They told me they would not use alternate parts because nothing would be guaranteed. They said they couldn't find any of the parts, but they had the latch, but didn't believe it was worth fixing it. Therefore - I am right where I left off before the $100 paid. Even the door latch will not be repaired. I am not satisfied with the service and would not use them again. I plan to try and use BGE Home contract again. They were always able to find and fix it the past two times I used them. I am just sorry I didn't do that in the first place.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$100

Response from Home Systems Appliance Repair
Thank you Angies List Member for posting your review highlighting your service experience with my company. Also, thank you for pre-purchasing the $ 99.00 Appliance Repair Deal offered by my company through the Angie's List platform. This purchase is greatly appreciated and more than likely a result of my company's standing in the upper echelon of this service market. I am sorry we could not fix your Jenn Air Dishwasher. This was due to part availibility. Your dishwasher required a latch assembly and a electronic control that was no longer available. We offered to remove the control and have the unit repaired at an outside repair facility but you opted not do this. I understand your reasoning for this as this process can take several days and requires multiple trips. I am mailing a full refund refund for your purchase. While it is outside of our control of the manufacturer's decision to limit part production, ultimately accountability falls on my company as the service provider. My passion is to provide perfect service delivery. Please call me if you have any questions at 443-865-0419. Best, James Charles Owner Home Systems Appliance Repair 443-865-0419

Conor O.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Attempted to fix washing machine. Computer issue diagnosed did not fix problem and provider didn't charge for the second service call. Fantastic and wouldn't hesitate to use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gregory F.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced belt on laundry dryer, adjusted and cleaned machine. |Very professional and prompt service - excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GEOFFREY L.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Exceptional service provider. 5 Stars!!!, Honest, diligent and dedicated to getting the job done right. Even though I had prepaid for 2 visits and repair, they did not charge me more in spite of having to change out multiple parts, needed 2 servicemen and 4 visits. In fact, because it took longer than they first estimated, they refunded my money. However, since I know what it is like to be a small business owner, I sent them their refund back as they really put in a lot of hours to "make it right." How refreshing to find HONEST folks who take true pride in what they do!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael C.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very pleased with service provided. Personnel were very professional and customer focused at every stage. Repair person was on time and worked quickly. Was similarly professional on return visit (had to order a part to complete the repair). Left area clean at the end of each work session. Would definitely use them again in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gioia S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washing machine had a leak which would overflow into a drip pan. The machine was taken apart, examined and the diagnosis was that a major component would need replacing. Since a new machine would be cheaper, I elected not to have the repair. The serviceman recommended trying to run it with a large load rather than extra large which I have been doing and there are no more leaks. I was probably overfilling it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lee F.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Thermostat issue in fridge, was fixed and no issues since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Bryon H.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

eric A.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dryer. I will definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia G.
09/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: Looked at machine all of 10 minutes max said washer needed major repair that will cost $1300. I really wasted my money.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$99

Albert D.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Zachary S.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cleve J.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Cherry C.
09/2015
5.0
appliance repair
  + -1 more
Went very well.
Description of Work: my fridge door was broken off and the technician repaired it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Matthew R.
09/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Water Heaters,
Plumbing,
Heating and Air Conditioning

FAQ

Home Systems Appliance Repair is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Home Systems Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Home Systems Appliance Repair does not offer free project estimates.
Yes, Home Systems Appliance Repair offers eco-friendly accreditations.
No, Home Systems Appliance Repair does not offer a senior discount.
No, Home Systems Appliance Repair does not offer emergency services.
Yes, Home Systems Appliance Repair offers warranties.
Home Systems Appliance Repair offers the following services: •Washers •Dryers •Refrigerators •Ovens •Dishwashers •Freezers - Cooktops - Ranges - Built-In Wall Ovens •All major appliances

Contact information

805 Peppard Dr., Bel Air, MD 21014

http://www.homesystemsservice.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM