EASTERN OVERHEAD DOOR

Charles came out to service my garage door. He was friendly, extremely knowledgeable and very meticulous. He worked most efficiently, was very neat and did a great job. I will definitely have him back when needed.

It was a real pleasure to have Eastern Overhead Door repair my garage doors. It was easy to communicate with Charles as I had a number of questions to be answered before making a final decision. Scott was very pleasant. He removed the old seals and replaced them with aluminum retainers and seals. I am very pleased. Thank you very much.

Brandon was prompt, had great communication and fixed our door springs in roughly an hour. Eastern contact me very quickly, within 30 minutes, and could fit this repair into their schedule. He reviewed what he did and made suggestions on how to better maintain the doors to keep them working well. Would call Eastern Overhead again for garage door needs. Thank you!

New garage door. They responded in a timely fashion, showed up on time, and performed the work in a professional manner just as they said. They removed the old door and cleaned up after themselves . I would definitely use them again.

Excellent workmanship, puncualtiy and price.

The representative was outstanding. Very fast response and repaired the next day. Decent price and friendly service. HIGHLY recommend.

There was a little confusion each time with our address and our invoice quote, that created some initial concerns with timing of the project and what was to be done. However they were able to work on making sure what we wanted to get done, did. Other then some of the communication concerns, the work was done well and the attitudes were professional.

Fine. Fast. Just did not realize opener did not have a light and there would be no handle to manually open the door if necessary.

Both problems were fixed. Team was on time, professional, knowledgeable and left site neat and clean.

The installer was prompt and quickly and neatly performed the installation. The only small negative was that no light bulbs were installed in the openers. The technician was very professional and we were pleased with the overall installation.

Eastern Overhead Door fixed things quickly when I backed into my garage door! Charles was in the area the day it happened and was able to swing by, and get the door working manually so that we could still use it until it could be repaired. That was on a Friday and on Monday they were back to repair the rest. They were quick, efficient, and great to work with! I would hire them again should we ever have any problems in the future or when we're ready to replace our current door.

The appointment was made promptly and the serviceman showed up on time. He diagnosed the problem in an understandable manner and discussed options for repair & replace. He completed the work in an efficient manner and showed me all that was done & how to operate the new mechanism.

I am very pleased with outcome. Door looks great, did a great job with the details too. Very patiently showed me how to set-up, operate and trouble shoot everything. Also gave me maintenance tips. I appreciated their flexibility when I had a scheduling conflict.

We had a problem, .. the overhead pipes stopped our garage door from opening and closing... Eastern immediately noticed the problem. They suggested a side mounted unit for us... and came back out a few days later for installation. The service personnel did a great job since we had went on vacation. It is always nice to come home and be able to drive into your garage from vacation !

great!! came right away and did a super job

I called on a Wednesday afternoon and they set up an appointment for 9 am the next day! Scott arrived on time and expected my old (very old!) opener. I opted for a replacement, which he installed. He was knowledgeable, courteous and an all around nice guy. Install was quick. He showed me how to do twice yearly maintenance. I would definitely recommend this company and will use them again if/when the need arises.

Representative showed up promptly on time and with all necessary parts. Took about 45 minutes to complete all work and took parts replaced with him. Explained costs in advance except for credit card service fee which was nominal. Clean, bright, well-spoken and highly knowledgeable man.

Charles was very quick and miticulous. He was very polite and professional, and he came on halloween day with very short notice. He had all the needed parts in his truck and that saved time. I thought the price was on the higher end but for the quality and given how heavy the door is and how many problems found along the way, the price becomes very justifiable.

Just wanted to commend Eastern Overhead Doors, for their excellent service that they provided me on 8/10/2015. This family operated business offered AAA+ service. Their price was very reasonable. They were extremely informative and professional. Arrived on time. Offered suggestions but not pushy. I will definitely use them again in the future. I will definitely inform others about your company. This type of excellent service causes a customer to contact you again and again. Thank you Charles and Kris.

No problems - seems to work fine now

They were very responsive, came out within a day or two, was very professional and polite, explained what needed to be done before he completed the work, gave me a quote on the spot and completed the work quickly. Overall a very good experience - I would not hesitate to use them again.

Promptly returned my call for an estimate, and scheduled the time that best worked for me. He arrived right at the time agreed upon, and quickly got to work. All the work was completed in about an hour. The garage door is now working just fine. I will certainly return to Eastern Overhead Door if I have any future garage door issues.

Eastern Overhead Door came out the same afternoon and fixed our issue without charging any extra emergency service charge. In the process, Jack discovered that the upper cross beam and rollers needed to be replaced as well. Jack was very good about explaining the process as he worked through the issues and gave me some pointers for annual maintenance into the future. After the service, our garage door is actually quieter than it has ever been, which was another pleasant surprise. His pricing was fair and he was extremely personable. If we have further issues or decide it's time to replace our garage door, we will definitely call Eastern Overhead Door. Overall, very impressed.

They were here for a couple of hours and it was great. They were cheaper than everyone else and they came out the next day. They seemed very honest and they were very nice. I think that they are 24 hours, if I got trapped in my garage, they would come let me out. He walked me through the codes over the phone with out charging me. I think that it was a fair price. I would use them again.

Our garage door cable broke one evening and left two cars trapped in the garage. After waiting all evening for another highly rated service company to call back, I eventually called Eastern Overhead Door at 11pm. They answered the phone and scheduled an appointment for the very next morning. The technician arrived the next morning, he was courteous and professional. I showed him to the garage and he explained the issue in detail and the work that would be need. He also gave me an estimate of what it would cost and how long it would take. He did not mind me watching him work and asking questions. A couple of hours later, he had replaced both cables, realigned the tracks and door and gave the door a full service. He did not try to sell me an annual service plan and he answered all my questions. He let me know what maintenance I should expect to do next and the warning signs to look out for. The total cost was only $220. I would definitely recommend Eastern Overhead Door