This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Founded in 1987, Steve Taylor was passionate about providing homeowners with an honest approach to basement waterproofing and delivering exceptional customer service for every job. BWN swiftly built a reputable, trusted brand spanning across Maryland and Delaware.
Today, as we look back over 35 years of business, our employee dedication and steadfast customer loyalty continue to fuel BWNs success. This is best demonstrated by BWNs abundant referral business and 55,000+ customers.
They did a great job, quickly and efficiently. Absolutely no complaints whatsoever!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Donna P.
07/2016
N/A
This company gave me the best price from the beginning. The salesman was professional and said nothing negative about competitors, unlike the two other companies I met with. The crew was very neat. When they left the job was nicely done and everything was cleaned up. I am very satisfied with BWN and would most definitely recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patty R.
07/2016
5.0
BWN did an excellent job installing my interior drain system as well as the exterior piping. They completed the job in 2 days as expected and cleaned up after themselves very well. There wasn't near the dust as I anticipated. The foreman was great to work with, very helpful and answered all of my questions. We have had nothing but rain since I had the work done and so far I have had no interior water leakage. Thanks BWN!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark W.
07/2016
3.0
BWN appeared to do an excellent job installing a sump pump system in our garage. My only complaint is that the external discharge system they "installed" consisted of at least 15 feet of large, unwieldy ADS piping that looked horrible and presented a tripping hazard (even contractors doing other work on the house commented negatively on it). When I asked BWN if they could make it less aesthetically and functionally displeasing, I was told that they don't bury their piping lest blockage occur. Having spoken with many other waterproofing and landscaping experts, I found this claim to be dubious at best.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
tom l.
07/2016
5.0
do fast, very good neat worker, i will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vera L.
07/2016
5.0
They were quick in returning my call and quick to give me an estimate. They did a excellent job for me and I would use them and recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Eric B.
07/2016
4.0
checked pump and tested equipment was working fine
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Jeff B.
07/2016
5.0
Kim, their company rep was very knowledgeable about the the subject and found the best solution for our needs at a fair price. The installers were professional and polite. They did a great job in a timely manner. I would highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan K.
07/2016
5.0
They were prompt, gave a clear estimate, answered all our questions thoughtfully, The team led by William was thoroughly competent, polite, dealt well with unforeseen circumstances, and did an excellent job. Our basement has wood floors and pine wainscotting, so this was a complex job. They were completely responsive to us. And after a year, we have had no water seepage and our basement no longer smells dank. I cannot recommend them highly enough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan C.
07/2016
N/A
BWN is a highly professional and courteous group of engineers. They did a fantastic job solving our drainage issue. I would recommend them to anyone.