Verizon Wireless

I owe Verizon Wireless nothing but a grudge. For probably a decade or more I had Verizon Wireless service and never paid attention or price shopped. They didn’t bother me and I didn’t bother them. Then I had to replace a broken dumb phone and something happened. I told them just to replace the phone with an identical phone and leave everything else as it was. Verizon surreptitiously, and without my consent, changed my calling plan and double billed me in the process. They were never able, in spite of repeated assurances from “Customer Service,” to correct the bill. So, on April 6, 2015, I cancelled my Verizon services and switched to another carrier. Verizon continues, in spite of all documentation, to harass me and to try to collect another $83.57. I have done nothing to deserve this treatment, whether it is due to Verizon’s incompetence or malice. At this point I am too angry to concede and have every moral right to be extremely vindictive. They have also falsely reported that the account is overdue to the Credit Reporting Agencies. Apparently, Verizon recycles this account after I tell collection agencies that I dispute this account and send them full documentation. Evidently, the only way to rid myself of VW is to go to court and have them sanctioned. Whether this is just plain incompetence or deliberate malice is beside the point. If they won’t fix it and continue to put me through this, they are evil.

I pay $170 per month for two phones. They could have better prices. The service is good. I don't have any issues with the service.

It has reduced my bills to $30 a month.

Their price is too expensive. They are good; but the only problem we have with them is that we have a landline and when the power goes out, it is only good for 6 hours. We didn't realize when we signed up for this year. We are not happy with that. The experience was good.