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Verizon

Phone Service - Landline, TV Service - Cable, Internet Service,

About us

Our record speaks for itself: The nation’s largest and most reliable 4G LTE network. America’s first nationwide 3G wireless broadband network. Verizon Wireless consistently delivers the most advanced wireless technology available.

Services we offer

Wireless Phones and Calling Plans, Mobile Music, Video, Broadband and Messaging, High Speed Internet, and Entertainment.

Reviews

4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
36%
3
0%
2
18%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.3
responsiveness
4.1
punctuality
4.5
Showing 1-11 of 11 reviews

Nancy W.
02/2016
4.0
cell phone service
  + -1 more
They don't offer FIOS in Baltimore city. I love Verizon, so I have cut back my services with them. I am paying $15 for the landline and $45 for WIFI. I get lost while on hold. The service is good. I stayed on hold for over an hour one time. They could manage incoming calls in a more timely manner. They are awfully expensive, but so is everybody else. Once I have an appointment scheduled they are on time and they do good work.
Description of Work: I use Verizon for my WIFI.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Dianne B.
12/2015
5.0
internet service, cable tv service, landline phone service
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$177

Srini P.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sheryl T.
05/2015
5.0
internet service, cable tv service
  + 0 more
I had two choices, and I didn't like the other company very much previously, so I went with Verizon, and I like them. They have good customer service and I haven't had any problems.
Description of Work: I use Verizon Wireless. They last came out and set up my cable and wireless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dianne B.
07/2012
2.0
landline phone service, cable tv service
  + 0 more
I don't care too much from them. My wife has become more involved in television than I have. The installation they did here is kind of average. I wouldn't use them if I had a choice.
Description of Work: We have got FiOS from Verizon for phone and cable TV service.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0

$150

Nicole M.
06/2012
5.0
cell phone service
  + -1 more
There are only two options for cellular carriers in my area. They have better coverage in my area. My plan includes unlimited text and data. I have not had any problems with them. I think that they pass on the price of putting up more cell towers to their customers. They have dependable service.
Description of Work: They are my cell phone provider for two phones. I also have a hot spot.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0

Yes, I recommend this pro

Karen T.
05/2012
5.0
internet service, landline phone service, cable tv service
  + 1 more
I chose them because I heard good things about them. They provide a good service. I will continue to use them.
Description of Work: They are our landline, internet and cable T.V service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shirley B.
05/2012
4.0
internet service, landline phone service, cable tv service
  + 1 more
We have just the usual problems that everybody else has with them. They come whenever their last appointment finishes. You can be waiting here an hour or more for them to show up. I will stick with them unless another company comes along that we like better.
Description of Work: Home phones, cable, and internet services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Robert M.
04/2012
4.0
cell phone service, landline phone service
  + 0 more
I have two cell phones and a landline phone with them. I am satisfied with their service and I will continue to use Verizon.
Description of Work: Verizon is my cellular phone and landline service provider.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$170

John M.
12/2011
2.0
internet service, landline phone service
  + 0 more
I've been with them for 50 years. It took one day for them to come out. I use them for telephone and internet access. I pay $50 and $80 respectively. In spend $130 in total. I don't have trouble with the phone service, but have much trouble with the internet service. It is serviced by the wi-fi connection and the signal drops frequently. I'm way out and I don't get many alternatives. I would continue to use them in the future.
Description of Work: I used the services of Verizon about a week or 2 ago. A storm had knocked the exterior wires off the ground so they came and put it back up.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$130

Sandra W.
11/2011
4.0
cell phone service, internet service, cable tv service
  + 1 more
I am happy with them if I don't have to call anybody or deal with them over the phone; it is impossible to deal with them over the phone. I have been with them for years and years. We have multiple cell phones, internet service and TIVO. The quality is good but dealing with their office is impossible. I find that people who come out to do the work are very good.
Description of Work: We use Verizon for our cell phone and internet services. My daughter contacted their customer service within the past month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

    Contact information

    323 N Charles St, Baltimore, MD 21201

    www.verizonwireless.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    TV Service - Cable,
    Internet Service,
    Phone Service - Cellular

    FAQ

    Verizon is currently rated 4.1 overall out of 5.
    No, Verizon does not offer free project estimates.
    No, Verizon does not offer eco-friendly accreditations.
    No, Verizon does not offer a senior discount.
    No, Verizon does not offer emergency services.
    No, Verizon does not offer warranties.
    Verizon offers the following services: Wireless Phones and Calling Plans, Mobile Music, Video, Broadband and Messaging, High Speed Internet, and Entertainment.

    Contact information

    323 N Charles St, Baltimore, MD 21201

    www.verizonwireless.com