I haven't had to call them in a while and my own opinion is based on what I dislike about the other company in the area. I haven't really dealt with them very much directly.
Description of Work: I use Verizion Fios for internet and cable.
Rating Category
Rating out of 5
quality
4.0
value
4.0
Yes, I recommend this pro
$100
james M.
06/2012
4.0
computer repair, internet service
 + 0 more
They showed up one time and did exactly what he was suppose to and he didn't leave until he knew the job was done until I was satisfied.
Description of Work: I use Verizon for my internet service and computer repair services. They reinstall my internet connectivity and installed a network box in my basement.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
Karen H.
05/2012
5.0
voice mail, internet service, cell phone service
 + 1 more
They are reliable and dependable. Whenever I need their help they always show up within the frame of time they set up for the appointment. I have never had any issues with their service. I have been satisfied with their service so I have not done much shopping around.
Description of Work: I have had Verizon for my phone and voice mail service for several years.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Earl A.
05/2012
5.0
internet service, cable tv service, landline phone service
 + 1 more
I've been with them for four years now.
Description of Work: Internet, cable, and phone services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vincent S.
05/2012
4.0
internet service, cell phone service, landline phone service
 + 1 more
The price is a little high. We kind of have to use them.
Description of Work: We use Verizon for our home phone, internet and cell phone service.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
Yes, I recommend this pro
Darryl K.
05/2012
4.0
cell phone service
 + -1 more
They have the best coverage and that is the reason I choose them over another company. I would refer them to others and I will continue to use their services in the future for my cell phone provider.
Description of Work: They are my cell phone provider.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jennifer B.
05/2012
5.0
internet service, cable tv service, cell phone service, landline phone service
 + 2 more
I have a bundle package with Verizon for home phone, internet and cable service. The service has been good but the price is higher than I would expect.
Description of Work: I use Verizon for cable television, internet and phone service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Barbara S.
05/2012
2.0
internet service, cell phone service
 + 0 more
They call us constantly. Their billing just goes up and we don't know why. We would tell people to stay away from them. They are fine for the triple play but we are getting out of the wireless.
Description of Work: We use Verizon for our wireless.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$72
George S.
04/2012
5.0
cable tv service
 + -1 more
I recommend them to others and pay about $220 per month. I give them A's across the board and they have very good service. I have had some issues but they responded quickly and have been willing to adjust the bill accordingly. I have only had 1 or 2 problems with the system and it was really not their fault; the problems were due to storm damage. I will use them again in the future.
Description of Work: Verizon Fios is my cable TV service provider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Arnold L.
04/2012
4.0
internet service, cable tv service, cell phone service
 + 1 more
They provide internet, phone and TV services as a bundle and charge about $187 a month for those. I am very happy with their technology like the usage of the phone, internet and television unlike with their direct services like their help on problems and things like that, which I think are okay.
Description of Work: Verizon provides internet, phone, cable and cellphone services for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$187
Marsha L.
04/2012
4.0
landline phone service
 + -1 more
Their prices are reasonable. I did have a problem getting them around; I had to keep talking to them, calling them back to get them out here and fix the problem. But, once they were here they were done really quickly. I didn't pay them anything because it was included in my service. The service that they provide is fine because I have no problem with the service now. The problem was in getting them out here but that was a while ago; hopefully they have improved now.
Description of Work: My landline service is provided by Verizon. I interacted with them the last time when they came out to check why my service was interrupted. They found the problem and fixed it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Patricia O.
04/2012
5.0
cell phone service
 + -1 more
I like them. They have the best coverage in my area, I don't get dropped calls. Their service is expensive but they are competitive.
Description of Work: They are my mobile service provider.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
$85
Marty J.
04/2012
4.0
internet service, cable tv service
 + 0 more
I like the services that they offer. The installation they did in the beginning was horrible. Their customer service is also horrible. I also think their prices are high for what I am getting. They are very inconvenient to deal with when I have a problem. Their quality is good.
Description of Work: We use Verizon Fios for cable and internet services. I have been with them for about four years.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$140
Marty J.
04/2012
5.0
cell phone service
 + -1 more
I like the quality of their service. I have two phones with them and one is with the data. My experience with them is good.
Description of Work: I have been using Verizon for wireless service. I have been using them for about ten years.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$130
Alvaro R.
04/2012
4.0
cell phone service
 + -1 more
They are very reliable. I will continue to use them in the future.
Description of Work: They provide my cellular phone service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
LUCIUS T.
04/2012
5.0
landline phone service
 + -1 more
They do a great job. They are very reliable
Description of Work: I get my landline line phone service from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
Madeline S.
04/2012
5.0
voice mail, internet service, cable tv service, landline phone service
 + 2 more
Verizon has been responsive to questions I have asked about our services. I am pleased with the quality of service we receive and will continue to use them for internet, phone and television service.
Description of Work: I use Verizon for internet, phone and television services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie H.
04/2012
5.0
internet service, cable tv service
 + 0 more
They are great. I love it. The overall experience is excellent. I would use this provider again.
Description of Work: They provide our internet and cable services.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Cathy H.
04/2012
5.0
internet service, cable tv service, landline phone service
 + 1 more
They always come to your door and that is how I knew them. They recently dug up front of the streets and came out with a special. I spend $79 a month for everything. I haven't had any problems with them so far. It is a good service with good quality and everything.
Description of Work: I use Verizon Fios for internet services, TV cable and landline services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Charlene F.
04/2012
5.0
computer repair, internet service, landline phone service
 + 1 more
I have talked to people in the past and they say it takes them forever, but I am going to give them an A. Everytime I called them, I get what I need within 24 hours.
Description of Work: We had them for our internet, phone and TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Karyn B.
04/2012
4.0
voice mail, internet service, cell phone service
 + 1 more
I have been with Verizon for a long time on the Family Plan. In the past it has been very good, however lately it has not been great. I will continue to use Verizon.
Description of Work: I use Verizon for my cellular phone, voicemail and internet services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JENNY B.
03/2012
5.0
cell phone service
 + -1 more
We have been happy with our phones and the services. They were very professional.
Description of Work: They are our cell phone providers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
Yes, I recommend this pro
ayanna W.
03/2012
5.0
internet service, landline phone service
 + 0 more
I love their cable, internet and phone and it is all in one. It is a good deal for small business as they have got internet and telephone too. They are really good.
Description of Work: I use VERIZON for internet and cable service. I have been using them since 2001.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
WILLIAM M.
03/2012
3.0
internet service, cable tv service, cell phone service
 + 1 more
I think I am spending way too much for the quality. Their service is excellent until there is a problem, their customer service is terrible.
Description of Work: I use Verizon for my cellphone, internet, and cable TV service.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Yes, I recommend this pro
$140
debra L.
02/2012
5.0
internet service, landline phone service
 + 0 more
I've been using Verizon for eight years. The service is good and never breaks down. They are expensive. Their punctual with answering questions but they never fix the problem. I will continue to use their services in the future.
Description of Work: I use Verizon for my home phone service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
TV Service - Cable,
Phone Service - Landline,
Phone Service - Cellular,
Voice Mail,
Computer Repair,
TV Service - Satellite,
Electrical
FAQ
VERIZON is currently rated 3.9 overall out of 5.
Sunday: 8:00 AM - 12:00 AM
Monday: 8:00 AM - 12:00 AM
Tuesday: 8:00 AM - 12:00 AM
Wednesday: 8:00 AM - 12:00 AM
Thursday: 8:00 AM - 12:00 AM
Friday: 8:00 AM - 12:00 AM
Saturday: 8:00 AM - 12:00 AM
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.
No, VERIZON does not offer a senior discount.
No, VERIZON does not offer emergency services.
No, VERIZON does not offer warranties.
VERIZON offers the following services: INTERNET SERVICE, 24 HOUR TECHNICAL SUPPORT, ANTI VIRUS & SPAM PROTECTION, WIRELESS ROUTER WITH NEW INSTALLATION AND 9 E-MAIL ACCOUNTS.
PHONE SERVICE & INTERNET SERVICES & COMPUTER REPAIR.