Verizon Fios Baltimore

Internet Service, TV Service - Cable, TV Service - Satellite

About us

Its very easy to place order via phone. We are available 24 hours 7 days a week.

Business highlights

15 years of trusted experience

Services we offer

Broadband,DSL Services,Internet Service Providers

Services we don't offer

HDTV,Receivers,Voice Over IP


Accepted payment methods

Check
Discover
MasterCard
PayPal

Reviews

3.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
57%
3
29%
2
0%
1
14%


Rating CategoryRating out of 5
quality
3.1
value
2.4
professionalism
3.4
responsiveness
3.4
punctuality
3.6
Showing 1-7 of 7 reviews

Alex B.
10/2015
1.0
internet service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jay K.
07/2015
4.0
internet service
  + -1 more
Well
Description of Work: New cable Service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$200

Rhonda C.
05/2015
4.0
internet service, cable tv service
  + 0 more
I don't have a lot of complaints about their service. Their internet speed is a little slow and they keep wanting to sell you an upgrade, but I don't want to have to pay more to get a faster speed. They're very responsive to my calls and concerns.
Description of Work: They're my internet and cable TV providers.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Rhonda C.
08/2014
4.0
internet service
  + -1 more
they ran a test to see if router was receiving signal. When it wasn't they talked me through checking to see if it was turned on and plugged in. When it was deemed that the router wasn't working, they sent me a new one by UPS with instructions on how to hook it up. No charge
Description of Work: Sent new router for my internet service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
06/2014
4.0
internet service, cable tv service
  + 0 more
It works great but is a little more expensive than I would like.
Description of Work: Started a monthly service plan for Internet and basic TV service

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$109

Jay K.
06/2014
3.0
internet service
  + -1 more
technician did install ok. he should have also explain how to navigate through internet widgets!!
Description of Work: install wifi

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$90

SUSAN L.
06/2014
3.0
internet service
  + -1 more
The install took 5 hours, they had to come back the next day. My picture freezes about once a week and I have to reboot the stb to get it to work again. Sometimes I have to unplug the box and unplug and replug the cable to the stb. And.... I found out that the system that they installed in my basement to get FIOS has a $50 back-up battery that I have to pay to replace. With the high monthly fee that I pay to watch tv the system itself should not require me to pay out-of-pocket for any maintenance items like a back-up battery. Yet, I understand that FIOS is the best out there. WOW!!!
Description of Work: I have a 2 year bundled internet/phone/tv contract. It was installed wirelessly throughout the house.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

$200

    Contact information

    400 St Paul Pl, Baltimore, MD 21202


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    TV Service - Cable,
    TV Service - Satellite

    FAQ

    Verizon Fios Baltimore is currently rated 3.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Verizon Fios Baltimore accepts the following forms of payment: Check,Discover,MasterCard,PayPal
    No, Verizon Fios Baltimore does not offer free project estimates.
    No, Verizon Fios Baltimore does not offer eco-friendly accreditations.
    No, Verizon Fios Baltimore does not offer a senior discount.
    No, Verizon Fios Baltimore does not offer emergency services.
    No, Verizon Fios Baltimore does not offer warranties.
    Verizon Fios Baltimore offers the following services: Broadband,DSL Services,Internet Service Providers
    HDTV,Receivers,Voice Over IP

    Contact information

    400 St Paul Pl, Baltimore, MD 21202


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 5:00 PM