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ShelfGenie of Baltimore

Cabinet Making, Home and Garage Organization, Closets,

About us

At ShelfGenie we create custom storage and organizational solutions to provide better access to all your things. Our Designers and Installers have been certified and trained to transform your home with our Glide-Out™ shelving solutions. We can meet any specific accessibility, storage or organizational need. From the first call, To the design and installation- Every Shelf, Everywhere- EVERYTHING WITHIN REACH.

Business highlights

24 years of trusted experience

Services we offer

We offer: Complimentary, no obligation in-home design consultation scheduled at your convenience. Custom full extension Glide-Out shelving solutions. Custom storage accessories for the kitchen, pantry's, bathrooms, and other areas within your home. Custom installation by our trained and certified Installers.

Services we don't offer

Refacing cabinets or upgrading their counter-tops we have develop relationships with local referral partners.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.1
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-14 of 14 reviews

Julie C.
09/2023
5.0
home remodeling
  + -1 more
I love my new pantry. I wish I had done this years ago! They were excellent to deal with, friendly and on time.
Description of Work: glide out shelving in my pantry to replace my fixed wire shelving

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Patricia G.
02/2018
5.0
custom cabinets
  + -1 more
Project went well.
Description of Work: Shelves installed In three kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Madeline G.
01/2016
5.0
custom cabinets
  + -1 more
.
Description of Work: Placed 9 drawers in kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

James M.
06/2015
5.0
home & garage organization, custom cabinets, closet systems
  + 1 more
It went great. They were absolutely great. They were always on time and they finished up beautifully. I came in contact with them because my neihbor recommended them. It was a little bit high but I think the work was worth it. It's very professional.
Description of Work: They actually built a shelf inside my kitchen cabinets. They built pull-out shelves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from ShelfGenie of Baltimore
Hello Mr. [Member name removed]- Thank you for taking the time to post a review on Angie's List. We strive to turn frustration and pain into love and enjoyment so that we are very excited in reading your comments. Candy and Rich certainly enjoyed working on your your project. Thank you for allowing ShelfGenie to be of service! Celina Fouts

PHOEBE G.
02/2015
5.0
custom cabinets, home & garage organization
  + 0 more
..
Description of Work: installed 5 new drawers under the kitchen counter. |They were prompt, responsive, took careful measurements. |The drawers fit well. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from ShelfGenie of Baltimore
Hello [member name removed]- It was a pleasure to assist with your access solution needs. We are to happy to hear that you are enjoying your new Glide Outs. Thank you for your time in sharing your kind words!! Celina Fouts

Madeline G.
10/2014
5.0
home & garage organization, woodworking, custom cabinets
  + 1 more
.
Description of Work: Inserted pull out cabinets in kitchen cabinets. Service was punctual, professional, and up to expectations |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

David C.
10/2014
5.0
custom cabinets
  + -1 more
.
Description of Work: Measurement was carefully checked by the installer. He suggested a radically simpler installation with fewer drawers but captured much more space. The cost dropped in half and we ended up with a much better solution. I could not think that Warren and Candy could do what they did, and a great decrease in cost. Very professional, kind and high performing team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Patricia M.
09/2014
1.0
home & garage organization, custom cabinets
  + 0 more
Beware the Big Deal! I purchased a Big Deal of $199 for $500 of cabinet glideouts. The salesperson told me it wasn't worth their time for them to do one cabinet. Furthermore, I had him price a number of cabinets and the prices were through the ceiling. The first glideout alone, a small 8.5" wide cabinet, would have cost close to $500, therefore using up my entire Big Deal on one drawer. Despite the reviews implying the average drawer cost around $200, this wasn't my experience. The second cabinet I had him quote was a corner base, which would have cost around $2200. He was reluctant to price a drawer-in-a-drawer or a kitchen sink tilt-out. Once he realized that mine was a small job, I think he was reluctant to do any work for me. I subsequently called my own contractor, and he is custom building a glideout for my little 8.5" cabinet, for the price of $75, total. Before you purchase any Big Deal for this company, get a quote! It might not be worth your money in the long run.
Description of Work: Did not hire. Provider was reluctant to honor my Big Deal purchase, saying it wasn't worth their time. Prices were outrageous. Read full review for details.

Rating CategoryRating out of 5
professionalism
1.0

$2,200

Response from ShelfGenie of Baltimore
Hello [Member name removed]- Our goal is to make sure that each customer is satisfied with their purchasing experience. We do strive to provide great value by offering the best quality product, design and installation services. I apologize for any misunderstanding with our offer and regret your interaction our Designer, as your experience was not to the level of we strive towards. I'm sorry that we haven't been able to touch bases however I would be more than happy to resolve your concerns. Please feel free to contact me, my cell # 404-861-6624 and email celina.fouts@shelfgenie.com Sincerely- Celina Fouts

Alexandra D.
05/2014
3.0
home & garage organization
  + -1 more
.
Description of Work: First of all, I love this product. The pull-out shelves are good quality, the measurement and installation were excellent, and I have been very pleased with the performance. | |HOWEVER, doing business with the Shelf Genie company was the worst experience I have ever had in home improvement. | |The sales guy came, I chose my shelves, and gave him a $485.00 deposit check. Two weeks later, I received a call from a collection agency, who informed me that I owed them $485.00. I have never dealt with a collection agency, and my credit is first-rate; I was stunned by this and had no idea what was going on. It turned out that the sales guy "scanned" the check incorrectly, so it appeared that the invoice was not paid. Instead of double-checking their own work or contacting me, Shelf Genie referred it directly to a collector. I had to pay the collector or risk ruining my credit rating, because of Shelf Genie's mistake. | |At no time did Shelf Genie management offer to speed up my order, give me a discount, or otherwise make any type of reparations. They never even bothered to send me a letter of apology. | |Six months after the installation and all balances being paid, Shelf Genie sent me an invoice for the $485.00! They still hadn't figured out that their collector had the money! | |I'm giving Shelf Genie a C-rating, because the product in an A, but the company is an F.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Response from ShelfGenie of Baltimore
Hello [Member name removed]- Our goal is to make sure that each customer is satisfied with their purchase so that I apologize for any inconveniences you may experience though the purchasing process. I understand that Mr. Andy Schwartz sent a letter of apology 12/13 and that you confirmed receipt with a note of appreciation for his prompt attention to this matter on 12/10/13. Based on this we understood the matter to be resolved however I am more than happy to address any remaining concerns. My cell is 404-861-6624 and email is celina.fouts@shelfgenie.com. Sincerely- Celina Fouts

NANCY S.
12/2013
5.0
custom cabinets, closet systems, home & garage organization
  + 1 more
The service was fine. The service was costly but I needed the work done. The cost comes out to about $200 per shelf. They did a nice job with the shelves and I like the product. The shelves seems pretty durable. The came on time and did a neat job.
Description of Work: They installed 5 shelves for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Virginia Y.
12/2013
5.0
closet systems, home & garage organization, custom cabinets
  + 1 more
They did a great job. They were wonderful to work with. The turn around time was terrific and the people that did the work were neat, clean and polite. I am very happy with the work they did.
Description of Work: They put in sliding shelves in my cabinets. They also converted two cabinets into doubles. They also did that same thing to my bathroom vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Andrew J.
12/2013
5.0
closet systems, home & garage organization
  + 0 more
The service was fine. We had no problems with them at all. They did a very thorough and clean job. We are very satisfied with the installation and the product. The man was very knowledgeable and did a great job. Overall we were very happy with their work.
Description of Work: They installed shelves in a pantry for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis J.
12/2013
5.0
custom cabinets, home & garage organization
  + 0 more
The service was good. We were happy with their service. They did everything they said they would and showed up on time. I was satisfied with the work they did.
Description of Work: They added some shelving to our cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
12/2013
5.0
custom cabinets, home & garage organization
  + 0 more
I had no problems at all. We had odd shape shelves that were custom make and installed beautifully. The shelves were definitely worth it. I was very happy with their work.
Description of Work: They installed shelves for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    unknown, Baltimore, MD 21144

    http://www.shelfgenie.com/local/baltimore/

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 9:00 PM
    Tuesday:
    8:30 AM - 9:00 PM
    Wednesday:
    8:30 AM - 9:00 PM
    Thursday:
    8:30 AM - 9:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making,
    Home and Garage Organization,
    Closets,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Home Staging,
    Cabinet Refacing and Refinishing,
    Interior Design and Decorating,
    Countertops and Backsplashes

    FAQ

    ShelfGenie of Baltimore is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 9:00 PM

    Tuesday: 8:30 AM - 9:00 PM

    Wednesday: 8:30 AM - 9:00 PM

    Thursday: 8:30 AM - 9:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    ShelfGenie of Baltimore accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ShelfGenie of Baltimore offers free project estimates.
    Yes, ShelfGenie of Baltimore offers eco-friendly accreditations.
    No, ShelfGenie of Baltimore does not offer a senior discount.
    No, ShelfGenie of Baltimore does not offer emergency services.
    Yes, ShelfGenie of Baltimore offers warranties.
    ShelfGenie of Baltimore offers the following services: We offer: Complimentary, no obligation in-home design consultation scheduled at your convenience. Custom full extension Glide-Out shelving solutions. Custom storage accessories for the kitchen, pantry's, bathrooms, and other areas within your home. Custom installation by our trained and certified Installers.
    Refacing cabinets or upgrading their counter-tops we have develop relationships with local referral partners.

    Contact information

    unknown, Baltimore, MD 21144

    http://www.shelfgenie.com/local/baltimore/

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 9:00 PM
    Tuesday:
    8:30 AM - 9:00 PM
    Wednesday:
    8:30 AM - 9:00 PM
    Thursday:
    8:30 AM - 9:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM