About us
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Lindsay P.
03/2011
plumbing
+ -1 moreWhen he left, the pump was working fine. I rarely use the basement bathroom other to give my dog a bath. Fast forward to one week later (sunday) and the toilet was used twice and the sink. The pump kicked on and wouldn't turn off. When I called him (monday morning) to tell him the problem wasn't fixed he accused me of lying in that 'you were using that bathroom more than just yesterday- it has been a week.' I was offended and gently reminded him that I have 4 other bathrooms in my home that I use and don't travel down to the basement. He refused to come and take another look unless I pay an additional $80 to visit. I did not think that was fair in that he was only here for 20 minutes and supposedly 'fixed' the problem. His lack of professionalism has lost my business. Accusing me of lying on bathroom use? He had said 'you see, people call me a month later telling me thier problem wasn't fixed the day after I left.' I replied, 'it has been one week and I just used that bathroom yesterday.' I am a single female homeowner and believe this is a man trying to take advantage of that as I don't have any knowledge on basement pumps!
Description of Work: I had used this plumber before who charges $80 an hour. If he is here only 20 minutes, you still get that entire charge for the first hour (standard). I had called him on a saturday as I was having problems with my sewer pump in my basement. It wouldn't shut off after using the basement tub. He did show up (brought his young son) and wound up drilling a hole in the pvc pipe so the pump had constant water pressure as he thought air had gotten into it. We kept the water running in the basement until the pump kicked on and it did kick off. 20 minutes for $80....
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$80
Contact information
260 S Highland Avenue, Baltimore, MD 21224
Service hours
Monday:
7:30 AM - 4:00 PMTuesday:
7:30 AM - 4:00 PMWednesday:
7:30 AM - 4:00 PMThursday:
7:30 AM - 4:00 PMFriday:
7:30 AM - 4:00 PMSaturday:
7:30 AM - 12:30 PMLicensing
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning
FAQ
RLB Plumbing is currently rated 2 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Saturday: 7:30 AM - 12:30 PM
RLB Plumbing accepts the following forms of payment: Check
No, RLB Plumbing does not offer free project estimates.
No, RLB Plumbing does not offer eco-friendly accreditations.
No, RLB Plumbing does not offer a senior discount.
Yes, RLB Plumbing offers emergency services.
Yes, RLB Plumbing offers warranties.
RLB Plumbing offers the following services: plumbing - gas piping - boilers - sewer and drain cleaning hot water heaters - faucets - tubs
none
Contact information
260 S Highland Avenue, Baltimore, MD 21224
Service hours
Monday:
7:30 AM - 4:00 PMTuesday:
7:30 AM - 4:00 PMWednesday:
7:30 AM - 4:00 PMThursday:
7:30 AM - 4:00 PMFriday:
7:30 AM - 4:00 PMSaturday:
7:30 AM - 12:30 PM