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Recovery Home Improvement Inc

Roofing, Gutters, Skylights

About us

In business since 2008, our company has 10-14 employees, we are fully licensed and insured, our MHIC # is 126271. We specialize in exterior renovations. Expert Roofers in Baltimore, MD At Recovery Home Improvement, we understand that quality roofing repairs and installation in Baltimore, MD is an absolute necessity. Fortunately, our experts have an understanding of what quality roofing services encompasses. It doesn’t matter if you need your entire roof replaced or just a simple repair, we have you covered! Call (410) 288-1633 if you are looking for certified roofers in Baltimore, MD. We are the best in roofing and home improvement this side of Chesapeake Bay! We have been in the business for over 15 years, specializing in all types of roofing systems. Our experienced staff is certified, knowledgeable, and trustworthy. We strive to use only the best materials and purchase only from distributors who offer a manufacture warranty with their products. This along with our workmanship warranty makes what we provide an unbeatable product. We are fully bonded, certified, and licensed company. All services are provided with a warranty and insurance. Most importantly, we work hard to finish each project on time and under budget. Contact us today! Quality Work At Affordable Prices Severe weather, such as hail storm, can be a common cause of damage to the roofing system of your house or business. This damage can cause a lot of stress for, not only your property, but you as well. For this reason, our team has an easy insurance claim process which helps to make things easier and less stressful for our customers. Once your insurance company has been made aware of the damage, one of our claims experts will act as the middle man to ensure that you receive the best estimate. Once everything has been approved, we will contact you to start getting your roofing repair underway. Our professionals are devoted to providing you with the highest quality service available.

Business highlights

16 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

We are a full service roofing company, knowledgeable in all areas of exterior renovations.

Services we don't offer

We do not offer water proofing or concrete work, but we have access to reputable sub-contractors for use in completing work that includes this type of service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.857 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 57 reviews

Melissa M.
03/2020
5.0
roofing
  + -1 more
I had a great experience with Recovery Roofing from start to finish. The staff was very friendly and professional. I was given an accurate estimate and I was not surprised with any hidden fees. The work was performed on the scheduled date and completed in a timely manner. I would definitely recommend Recovery Roofing.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Thanks so much! You were a great customer too! Please do not hesitate to give us a call if you need us! Nicole Burns Vice President

Liliia W.
02/2020
5.0
roofing
  + -1 more
Very good experience. Quick response and reasonable price.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Thanks so much! We appreciate your kind words, and the time you took to review our company. Please do not hesitate to call us in the future if you need our services, Thanks Again!

Delores C.
12/2019
5.0
roofing
  + -1 more
Customer Service was excellent, very professional and the work was excellent and they even cleaned up afterward. Work was performed in October 4, 2018
Description of Work: ROOFING REPLACEMENT

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Thanks for taking the time to provide us with your feedback. We know there are many choices out there and it means so much that you chose us! Happy Holidays!

Shirleen H.
08/2019
5.0
roofing
  + -1 more
Great! Very professional and excellent work.
Description of Work: Gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Recovery Home Improvement Inc
Thanks so much for taking the time to give us your honest feedback. We know your time is extremely valuable! Please do not hesitate to give us a call in the future for all your roofing/gutter needs!

GLEN D.
08/2019
5.0
roofing
  + -1 more
Great Job. Prompt, professional and great customer service. Highly Recommneded.
Description of Work: Roof Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Recovery Home Improvement Inc
Thanks so much! We really appreciate your kind words, and the time you took to post this review. Please do not hesitate to give us a call if you need anything in the future. Thanks again! Nicole Burns Vice President

Carl S.
05/2019
5.0
roofing
  + -1 more
Great experience overall! They were prompt, executed the work well and immediately addressed some questions I had.
Description of Work: low-slope garage roof finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Thanks so much for taking the time to review our company. We know your time is valuable and it means a lot. Please do not hesitate to give us a call if you need anything. Nicole Burns Vice President

Lester P.
05/2019
5.0
roofing
  + -1 more
We were quite apprehensive, but these folks were terrific from Day 1. The crew was professional and everything was staged very well. They cleaned up every day and at the completion there wasn't a scrap of anything left on our property. They protected our shrubs and our fish pond. As they discovered rotted wood on the roof, they communicated with us immediately. We will recommend them to our neighbors without hesitation.
Description of Work: Entire roof replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Thank you! It was a pleasure working with you. Thanks for taking the time to submit this review. It means a lot to us. We hope you enjoy your new roof for many years to come. Please do not hesitate to call if you need anything. Nicole Burns Vice President

Joshua M.
06/2018
2.0
roofing, siding
  + 0 more
I made an appointment for them to look at my soffit, one of the services they offer per their website ([*** Link removed ***] I waited a week for the appointment, then they did not show up at the scheduled time. When I called, I was told that they had come and inspected the roof. When I said that this is not what I made the appointment for, they said they had no record of that (I specifically made the appointment for the soffit) and indicated that I might want to call someone else. Very, very disappointed.
Description of Work: Soffit repair

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Response from Recovery Home Improvement Inc
Hello Mrs. [Member Name Removed], We had an appointment set for 6/28 at 10-12:00 which my technician arrived promptly, on time, 10 minutes before 10:00 to inspect your roof. When scheduling the appointment you told me you would be home to explain the repairs you were requesting. My technician checked out your roof and did not find any areas of concern. On the appointment paperwork it was not noted that you were interested in getting soffit repaired, therefore the technician did not look over your soffits. Many appointments are taken daily so if any notes were missed on the paperwork I apologize for the mishap of that but had someone been present for the scheduled appointment to let the technician know what you were in need of repairing we would not have had any confusion, and it would not have been a waste of your time, or our own. Again Mrs. [Member Name Removed], I apologize immensely for the misunderstanding, and any disappointment you feel towards our company. I can assure you we are very aware that everyone's time is valuable and disappointing our customers, or potential customers, is not what we intended to do. As you can see we have many great reviews and very happy customers below your comment and on other media outlets as well. If you would like us to return at another time that you can be present please feel free to give us a call, otherwise I appreciate your inquiry.

Kim W.
03/2018
5.0
roofing
  + -1 more
After having damage to our roof from the wind storm this company came right out to access our damages. Very professional and repaired our roof damage quickly. Would definitely recommend to others
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

John F L.
11/2017
5.0
roofing
  + -1 more
excellent, very professional and customer friendly
Description of Work: new shingles on roof, porch roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Recovery Home Improvement Inc
Hello Mr. [Member Name Removed], Thanks very much for the review! I'm glad to hear you're pleased with the work, and your experience with Recovery Home Improvement, Inc.! It was a pleasure working with you. Please don't hesitate to call if you need us in the future!

Arno D.
10/2017
5.0
roofing
  + -1 more
Excellent work. Highly recommend this firm.
Description of Work: Installed 2 skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Recovery Home Improvement Inc
Hello Mr. [Member Name Removed]! You are so full of compliments! We appreciate you, and your business very much! Thank you so much for all your kind words! Dean, and Ray, were very humbled by your last review. It is customers like you that keep us in the business! Thank you again! Please feel free to call us in you need anything in the future!

Mary B.
07/2017
5.0
roofing
  + -1 more
I am 150% satisfied. They are very professional, do excellent work and are very reasonably priced.
Description of Work: I had my roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Recovery Home Improvement Inc
Thank you very much for taking the time to submit this review! I'm happy to hear you are enjoying your new roof! Please don't hesitate to call us if you need us in the future!

Ed M.
03/2017
5.0
roofing, woodworking
  + 0 more
A Crew of six arrived within the expected time frame, get right to work. Preparing first by laying protective vinyl tarp around house before removing shingles, worked steadily as a team and completed in one day. The job completed with no hidden costs. Total cost was fair and roof looks great.
Description of Work: Removed existing 2-layer roof replaced bad wood where needed installed new AD architectural shingles, as well as replaced old skylights in deck roof. Removed and replaced old power vent fan in attic with a ridge vent for roof ventilation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,885

Claudia S.
10/2016
5.0
roofing, deck cleaning
  + 0 more
James Burns and his team have made a so amazing and wonderful work for us. Extremely professional, working very hard, very punctual, reporting us in details all the issues, and addressing all the poor workmanship made by the previous GC. We highly recommend them. They are just THE BEST. Thank you very much for your help, Recovery Home Improvement!
Description of Work: Repairing our Trexx composite deck due to wrong installation by our General Contractor. More than 100 leaks had to be fixed!!! Removing rails, deck boards, and EPDM. Installing plywood, roofing system, pressure treated 2*4. Reinstalling deck boards and rails. One week work with 4 technicians.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Courtney B.
10/2016
5.0
gutter repair, roofing
  + 0 more
They were willing to revise estimates based on discussions, offered a payment plan, and were punctual.
Description of Work: Complete roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

Noelle & Wayne H.
08/2016
5.0
gutter repair, roofing, window treatments
  + 1 more
The roof was installed in two days! The workers were prompt, hard working, considerate to my animals & kids, and they cleaned up everything. The owners were wonderful! They made me feel like a valued customer. I would recommend to anyone!!
Description of Work: New roof. New gutters. New shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

J P.
06/2016
5.0
gutter repair, roofing
  + 0 more
Recovery was the only roofer who would repair my leak rather than replace the roofs. He said It didn't need replacement, while several other companies suggested I replace 3 flat roof flat surfaces for cost between 9k and 16k. He also repaired a gutter rather than replacing it for $600 like another roofer wanted. The difference with this company is that the foreman does the estimate and not a sales rep. He was here during the job. The team was efficient and worked well together. I will use this company again.
Description of Work: Repaired chronic leak. Performed maintenance including coating flat roofs, sealing peaks and valleys, replacing slates, added snowbirds, and fixed gutter. House was built in 1920 and has several roof surfaces and dormers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

melody D.
05/2016
5.0
roofing
  + -1 more
Dean was through, knowledgeable and responsive. He arrived on time and his inspection of the roof identified some issues I had not been aware of. Although I went with another company I feel certain Recovery would have done a stellar job!
Description of Work: Dean came to the house and estimated scope of work, issues with roof and anticipated problems. An e-mailed estimate was provided in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sandra D.
03/2016
5.0
gutter repair, roofing
  + 0 more
On time, courteous, professional-explained the job, answered all questions after the roof was installed, all nails roofing material were picked up beautiful job on the roof soffit.
Description of Work: New roof, gutters, fascia.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Eric S.
01/2016
5.0
gutter repair, roofing, skylights
  + 1 more
From the very beginning the service was friendly and professional. Dean met me at my property on a Saturday morning to give me an estimate. They worked within my budget without cutting corners. Compared to another roofer highly rated on Angie's List, Recovery Home Improvement offered additional services like replacement of some rafters and skylight installation, and at a lower quoted price. They showed up when they said they would, and got the job done in 2 days as promised. We've has a few good rains since then, and no leaks! So overall I would recommend them. They provide a 10 year warranty. Beware of unit prices in the contract that can drive the cost up beyond the estimate.
Description of Work: Roof Replacement (900 sqft flat roof), new gutters, new skylights (2)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Phyllis T.
10/2015
5.0
roofing
  + -1 more
Love Recovery Home Services. Installed new roof. Thought I had problems, but turned out to be nothing. Not only did Dean meet me at the property to answer my concerns, but the owner came with him, in the rain I might add. Answered all of my questions. Excellent service, excellent job. I highly recommend Recovery Home Services for all of your roofing needs.
Description of Work: Replace roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Recovery Home Improvement Inc
Thanks so much for taking the time to review our company. We appreciate the review and we hope to hear from you soon regarding new projects. Have a wonderful day! Nicole Burns Vice President

Elizabeth K.
09/2015
5.0
roofing
  + -1 more
When our original roofing contractor never came back to do a warranty repair, I tried Recovery Home Improvement instead. They were able to come to the house within two days of my call and they found the leak problem within 5 minutes. Although I was not able to meet Dean in person, he was extremely knowledgeable and friendly over the phone. He sent 5 different pictures of the leak site before calling me back to discuss. He took his time answering all of my questions and concerns in a professional way. Best of all, he fixed the issue right there and then for a reasonable price, and followed up with even more pictures of what he had done. An excellent way to make a great first impression! We will absolutely be keeping Recovery Home Improvement in mind for future home projects.
Description of Work: Repaired a leak in a shingled roof and replaced broken shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Recovery Home Improvement Inc
Thanks for taking the time to send in your review of our company! We appreciate your feedback and look forward to hearing from you for future projects!

Jessen S.
08/2015
5.0
roofing
  + -1 more
Angie?s List Incident Reference #150812-000938 A reputable company always makes good on their promise. I have to consider the Recovery Home Improvement, Inc. as a reputable company. Few days ago, I wrote an unfavorable review about the Recovery Home Improvement, Inc. and gave them a low rating. Well, today the owner of the company sent their whole army to fix the roof leak. They installed new liner and replaced the roof shingles in entire section of the area to stop the leak. It is a good feeling to know that this company really cares about their customers. By this note, I am giving them their A rating back on the Angie?s List. Thanks Angie?s List for giving us the peace of mind by listing excellent companies on your site. I am glad I joined the Angie?s List.
Description of Work: Fixed the roof leak and provided preventive maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,275

Response from Recovery Home Improvement Inc
Thanks for giving us a chance to prove our integrity, and rescinding the bad comments about us. We are not perfect, but we pride ourselves in always responding until we get it right. I apologize it took more than one try. Please have a nice day, and do not hesitate to call us with any issues. Thanks again.

Shawn C.
07/2015
4.0
roofing
  + -1 more
Started out shaky, arrived very late but apologetic. Performed repair but was also later than time stated, but repair was made promptly and neatly. Price was reasonable.
Description of Work: Fixed roof leak

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$125

Response from Recovery Home Improvement Inc
I have a record of an emergency service repair for $125. Most, if not all, of our emergency repairs are told that we will be there ASAP, so I'm not sure how punctuality plays a part in our review. We did the best we could to get to you ASAP, and your repair was right, and reasonable. I would just say to you sir, that we did our best to accommodate you and help you with your problem. When it's an emergency repair, we get there as soon as we can. Thanks.

Liz B.
04/2015
5.0
roofing
  + -1 more
Great experience all around. Nicole, the office manager, was extremely prompt and reponsive via email about all scheduling and estimate questions or issues. Jimi and his assistant came out immediately for a estimate, they were on time, and quick. They had a reasonable estimate for me that very night, and we were able to schedule the job 3 days later. They completed it in one day, and I was able to pay online. I highly recommend them.
Description of Work: Torn out old roof on my "pop out" bathroom in our row home in Baltimore, and replace it with a rubber roof with 10 yr warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800
    • 1(current)
    • 2
    • 3

Contact information

3311 Dundalk Ave, Baltimore, MD 21222

https://www.recoveryhomeimprovement.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights

FAQ

Recovery Home Improvement Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 1:00 PM

Recovery Home Improvement Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Recovery Home Improvement Inc offers free project estimates.
Yes, Recovery Home Improvement Inc offers eco-friendly accreditations.
No, Recovery Home Improvement Inc does not offer a senior discount.
Yes, Recovery Home Improvement Inc offers emergency services.
Yes, Recovery Home Improvement Inc offers warranties.
Recovery Home Improvement Inc offers the following services: We are a full service roofing company, knowledgeable in all areas of exterior renovations.
We do not offer water proofing or concrete work, but we have access to reputable sub-contractors for use in completing work that includes this type of service.

Contact information

3311 Dundalk Ave, Baltimore, MD 21222

https://www.recoveryhomeimprovement.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM