Raven Termite & Pest Control

Carl was awesome! Best experience I’ve ever had with anyone I’ve hired of Home Advisor. Very thorough and knowledgeable of his craft. I highly recommend this company

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Carl was great to work with. He was on time, explained everything he was doing and why; and took the time to fully assess the problem. We had had other technicians from different companies come through the house, they weren't as dedicated and knowledgeable as Carl. After one treatment, we have not seen rodents again.

Carl was amazing! He is very knowledgeable and took the time to expect the whole interior and exterior of the home for mice. He was able to tell where they have been in my home and how many we may have at this point which is not many. He was able to explain the service Raven Termite and Pest will be providing. Overall, my experience has been phenomenal and Carl has put me at ease.

The technician was very knowledgeable, and stepped us through what he was doing, why, and how he was getting the conclusions he was.

Their technician, Carl, was great! Took time to explain everything, cheerfully answered all questions. and goes the extra mile to provide excellent customer service!

Great service and a thorough explanation of the problem and how to fix it. Definitely will use him again if needed in the future

Very prompt service and appreciate the follow up

Carl Nixon was punctual and courteous. He was knowledgeable and informative of finding and structural issues in relationships to pest problems. I would recommend this company to others.

Mr. Carl Nixon is friendly to talk to. He is prompt and professional. I will go back to him if needed in the future.

I have worked in the field of customer service back when customer service was a real thing and when the lack thereof could make or break a company. I also worked with all manner of vendors/contractors; haven't spent years in the field of Building Management. To say that my husband and I were more than satisfied with the service that we received from Raven Termite and Pest Control (stationed out of Baltimore and Silver Spring), and specifically from their technician Carl and the gentleman that fielded my initial call, would be an understatement. Carl'€™s ability to listen well and rapidly identify the problem areas and engage me in a mutual course of action before he began his work was critical to meeting my needs. He was on time and expert at determining what needed exterminating and where. He patiently listened as I explained that I suffered from a severe case of year round allergies and consequently created a test area just to be certain that I did not smell or react to the odorless chemical. Most importantly, he made no attempt to over-sell the services and the pricing was more than fair. Since he could not possibly have known my background, I was particularly impressed, both with Raven Termite and Pest Control and with their expert technician, Carl, and, as a consequence, I asked if a wider treatment could be done in our home and that request was accommodated. The icing on the cake for me was when Carl, without me even having brought it up, described to me a particular area in my home that posed a danger of further affecting my ability to breathe. Now this particular area has been an extreme source of concern for me for the past two years and I have been quite vocal with my husband about it; being at my wits end as to how to remedy the situation. Carl goes on to offer some common sense approaches to improve the environment and my husband was so impressed with Carl’s suggestions that he immediately implemented them when Carl left. I highly recommend Raven Termite and Pest Control out of Baltimore and Silver Spring for all of your Pest Remediation and I hope that Carl has ten legs and ten arms because he is going to need them. He is that good at what he does.

The gentleman who did the work was very very good

He did an excellent job.

After returning home after three days away to the overpowering, unmistakable odor of dead animal, Home Advisor had a Raven rep call me within 5 minutes. They scheduled a visit first thing the next morning, and the extremely nice and efficient Carl Nixon crawled under my house, located, and removed a very big, very dead raccoon. HIGHLY recommend this company!

Carl was very professional, courteous, thorough, patient, and explained everything very thorough. I would highly recommend him to everyone.

"The project was top notch. Not only did they consistently show up on time, but they finished the project early. Final project turned out great!"

Carl provided my services; he was timely, pleasant, very knowledgeable and patient in responding to me questions after walking me through the remediation process. Perfect customer service!

Because of his years of experience doing this type of work, Carl was quickly able to identify 6 areas where birds/animals could be getting into our house/roof/attic. Although I had heard noises in the wall a few days earlier there were no signs that anything was living in the wall or attic (thank goodness). And a couple hours later everything was sealed. Carl is personable and he takes pride in his work. We'll hire them again if we need something.

Carl did a amazing job taking care of my bird nesting issue. The birds decided to camp out on my underdecking. Carl made sure they were removed, the area cleaned and sanitized, and placed a metal barrier to prevent future nesting. I was surprised of Raven's response time, as I had called Friday afternoon before Memorial Day Weekend. Carl came out on Saturday for the quote, and Tuesday for the job completion. I highly recommend Raven, and would use them again if there was ever a need for pest control

The service was great. Carl came out and assessed the situation and took care of the problem. He was very nice and was very thorough in explaining his solution to fix our squirrel/raccoon problem in the attic. I highly recommend Raven Termite & Pest. I would also request Carl if possible.

I appreciate the fact that someone came out the next day to access the issue and explain the process very clearly. They provide before and after photos, photograph of the tech and information about him. I would use them agin but sure hope I don’t have to.

So far they have been excellent. The job is by competed as of yet. They are very easy to work with.

Carl Nixon was great--very knowledgeable and very professional. I have an ongoing contract to use their services to prevent crickets and spiders in my basement. Very thorough service at a reasonable price. I have used other pest control companies before, but Raven is the best by far.

Carl was very professional and helpful.

Technician Carl Nixon was polite, methodical and focused on his work. He placed a steel mesh screen over a damaged roof vent so that a raccoon could not re-enter my attic. He gave me a 60-day warrantee for the work. I highly recommend Raven termite and pest control and its tech, Mr. Nixon.