His services are good when he is responsive but you never know when he will become unresponsive. If he was too busy or he had other problems that prevented his services - I would have understood. He provided good services otherwise.
Description of Work: I did a fair amount of work with Rapid Networks until he stopped responding to my telephone calls without any explanation. I understand from others that have used him, this has happened several times, so I no longer use his services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
RUTH C.
07/2008
5.0
computer repair
+ -1 more
He's been very helpful. He's even helped me with some software that I didn't know how to use. The other thing that I like about him is that he is very responsive and he responds very quickly when I call. He is a very nice individual and his rates are very comparable to other companies. I recommend him very much and I will without a doubt continue to use him for my computer needs. The approximate cost listed is what he charges per hour.
Description of Work: Charles came out and networked some printers for me. The hard drive in my son's computer crashed and he rebuilt the whole thing so it would work again. He recommended different software for me and I went with an Acidity Monitor so I could see where my son was going online.
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Service Categories
Computer Repair
FAQ
RAPID NETWORKS is currently rated 4 overall out of 5.
No, RAPID NETWORKS does not offer free project estimates.
No, RAPID NETWORKS does not offer eco-friendly accreditations.
No, RAPID NETWORKS does not offer a senior discount.
No, RAPID NETWORKS does not offer emergency services.