Power Factor

.

EXCELLENT. It could not have went any better. Every time any employee called and made an appointment, they were right on time including sales persons, installers, and follow up walk through. I was very anxious about doing this, but they made so easy. I would highly recommend them for all your electrical needs, not just solar. The salesman also fixed an electrical outlet in my kitchen when he saw I had an extension cord running down the counter. For free.

I spoke with at least SIX companies about buying solar panels to install on my roof. Something was wrong will each estimate: price too high, no financing, interest rate to high; the company didn’t/couldn’t answer all my questions/concerns. I had decided to wait a year and see what happened. Then I came across Paul at Power Factor at a home and garden show. The more I talked to Paul, the more excited I became and I scheduled an appointment to have him work up an estimate. Unlike the other companies who tried to sell me the one or two brands they have, Paul told me he could design any system I wanted. Power Factor is not wed to a specific manufacturer. Paul didn’t try to convince me about any particular panel or brand. He listened to what I wanted, offset percentage, brand, color, financing. Then he went to work and provided 3 or 4 estimates with complete breakdown of savings and estimated monthly production over the year. Together, we tweaked the design and Paul brought back about six more designs and estimates. I finally decided on a system and Power Factor went to work. They filed all the paperwork and installed the panels in one day. They did a great job with the install and clean up. When the panels were turned on, the office staff noticed immediately that there was a problem with two of the panels and called me to tell me they would be out the next day to fix it and they were. When all the paperwork was finalized, Paul came back out and went over everything with me. He gave me a spiral binder with all the paperwork and pictures of the panels on my roof for my files. Paul and Power Factor exceeded all expectations at every turn. They didn’t just do the big things; they attended to the small details and made sure that everything was just right. I am so glad that I held out and didn’t go with one of the more well known solar companies that only wanted to make the sale. Power Factor gets an A++++ from me!