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MTO Clean of Baltimore

House Cleaning, Carpet Cleaning, Air Duct Cleaning,

About us

Here at MTOclean, we are committed to providing your home or business with the highest quality cleaning service possible. We do our job with a personal touch that sets us apart from our competitors.Our customers may request free quotes.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Professional Residential and Commercial Cleaning Services, including: Weekly, biweekly, one time maid services, post-construction cleanups, move in-move out, office cleaning and daily janitorial, carpet and upholstery cleaning. Specialized in serving hospitals, dental and medical facilities, schools and day care providers. Services are customized to the client's needs. Same cleaners each time. Bonded and Insured. All supplies included. 100% guarantee.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.735 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
3%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 35 reviews

Stacey M.
11/2017
5.0
house cleaning
  + -1 more
Very well. I was so amazed at what they accomplished in that time. Things were impeccably cleaned. About 6 mo later I had another company for the same amount of time and the difference in service was noticeable. MTO was easy enough to schedule with and did a fantastic job. They cleaned areas that the other place didn't touch. They made things shine the way they hadn't since they were new. I wish I could afford to have them here every month. Worth every penny!
Description of Work: My house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Cherby W.
10/2017
5.0
air duct cleaning
  + -1 more
They did a very good job. I thought they would be vacuuming from the ducts. They had to cut into my system and I was very hesitant. Others need to know that this may need to be done.
Description of Work: Ducts Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rena C.
09/2017
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Kathleen C B.
06/2017
5.0
house cleaning
  + -1 more
It went well. They clean most of my house very well!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda J.
05/2017
5.0
house cleaning
  + -1 more
This is my 3rd or 4th time using MCO Clean and it's always gone well. The ladies are professional and very thorough. I had our kitchen (refrigerator, stove, microwave, floors), foyer, and 2.5 bathrooms cleaned. It took about 2 hrs or so and everything was sparkly afterward.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Ana N.
01/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Again an amazing company. We have used them for more then 2 years now and have never had an issue or complaint. They are flexible with the days and hours and are always on time and always do an excellent job. As a mom to an 18 month old and another on the way they help me out so much. I honestly don't know what I would do with out them! Highly recommended
Description of Work: I can not recommend them enough! My husband bought once a month serviced when I was on bed rest for pregnancy. We were so happy with them. It was always the same ladies they were friendly showed up on time and did an excellent Job. We also hired them to do a move out clean and to clean our carpets before the baby arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danee D.
01/2017
5.0
house cleaning
  + -1 more
MTO Clean has been cleaning for me for several years. They always do a spectacular job and are very professional and trustworthy. I would highly recommend them for all of your cleaning needs!!
Description of Work: Cleaning for home and business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George L.
12/2016
4.0
house cleaning
  + -1 more
They need be more detail oriented by cleaning in the corners and being more thorough.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Stacey M.
07/2016
5.0
house cleaning
  + -1 more
They did a great job. Showed up in anticipated time frame, got right to work with minimal direction. The outcome was amazing. Given I limited their time to that which was offered in the deal, they did a fantastic job. I was convinced they'd not be able to hit all the rooms but I was amazed. Very impressed and if the money is to be found, I'll hire MTO Clean again in a heartbeat! What a load off!
Description of Work: The coating of dust and pet hair removed from all surfaces along with dirt, slime, you name it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

Rhonda J.
07/2016
5.0
house cleaning
  + -1 more
The employees of MTO Clean showed up on time, were extremely professional, and did a great job. I tipped each one of them because they deserved it. There were no hidden fees and the office personnel were great about emailing me a reminder ahead of time and calling me back to verify the cost before my credit card was charged. I will definitely use them again.
Description of Work: MTO cleaned my kitchen (including my the inside of refrigerator, which was a mess!), an extra bathroom, a powder room, the hardwood floors, and shampooed the stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ameenah J.
03/2016
5.0
house cleaning
  + -1 more
Hector and his team were great! I called on Tuesday for a clean I needed done by Friday. They were able to get me into their schedule and even showed up for the job a little early. The cleaning was thorough and efficient. I already have plans to use their services again.
Description of Work: Cleaning of empty house preparing for sale

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Peter C.
03/2016
5.0
house cleaning
  + -1 more
MTO Clean showed up promptly in a business vehicle. The Cleaners were all professional, and good!
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Heather J.
11/2015
5.0
house cleaning
  + -1 more
The provider was very quick to respond via email and was flexible in setting up a date to meet my needs. They arrived right on time and did a great job.
Description of Work: Cleaned two levels of my townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary Dedeen O W.
06/2015
2.0
house cleaning
  + -1 more
They were wanting to add more maids but decrease the hours. I wanted the full hours. After they did the work there was still dust in the bathroom top wall.
Description of Work: I purchased a Big Deal for $105 for 3 Hours of Housecleaning
Rating CategoryRating out of 5
$105

Ancelmo L.
06/2015
3.0
house cleaning
  + -1 more
It didn't go as well as hoped or expected. The people showed up on time, which was great. The company told my daughter that to deep clean a 1500 foot apartment it would take 6 person hours, for which they sent three people. They worked for less than 90 minutes. Unfortunately, the deep cleaning was inadequate. First, when they vacuumed they didn't move any furniture. they didn't move dining room chairs, living room furniture, nothing. When they moved things on counters they never put things back. My daughter found items all over the place and far from where they were originally located. She said her kitchen counters were not cleaned well. when she ran her hands over the counter she found sticky food still on the counter. she said they did wipe baseboards but they were poorly done and incomplete. she said they dusted only part of her bedframe. she found these issue with in a couple of minutes of checking. I am sure there is more. My daughter had hoped that they would be good so that she could set up regular cleaning. That is not now going to happen.
Description of Work: They were supposed to perform a "deep" cleaning of my daughter's apartment.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$210

Vikram K.
06/2015
5.0
house cleaning
  + -1 more
very satisfied. Will use them in the future again.
Description of Work: Cleaned bathroom and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Shetarra W.
06/2015
4.0
house cleaning
  + -1 more
Three women came and worked efficiently as a team. Since I paid for 3 hours, the manager of the company stated that if 3 cleaners are sent, you essentially pay for an hour of cleaning. Fortunately, the cleaners were able to finish in an hour. The reason why I won't use them again is that it was a challenge to get a scheduled time for housecleaning within a week of contacting the company. The company was very responsive and emailed me when a last minute cancellation popped up. But, I was looking for a weekly cleaning service and I did not feel confident that they would be able to guarantee the same day every week for my cleanings. Otherwise, the cleaning crew did a good job.
Description of Work: House cleaning -- Basic

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$109

Stefani M.
06/2015
5.0
house cleaning
  + -1 more
The cleaning agents were punctual, efficient and friendly. They did a great job cleaning my house. My hardwood floors shine! They did such a great job they come twice a month now.
Description of Work: Did post-move in cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

John C.
05/2015
5.0
house cleaning
  + -1 more
It went well, but my wife had to catch them before they left to come back in to clean the inside of the frig and a few minor things that was listed in the details of things they were suppose to do. I suggest they have a check list for their employees. I highly recommend them.
Description of Work: Deep cleaned our home right before we listed it for sale

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alma H.
04/2015
5.0
house cleaning
  + -1 more
Great service and very responsible and service.
Description of Work: Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robin F.
11/2014
5.0
house cleaning, carpet cleaners, upholstery cleaning, air duct cleaning
  + 2 more
All the services have been excellent and all the employees are very friendly. They arrive on time and work hard to get everything done. My husband recently purchased a new office space and we were going to replace the existing carpets due to their condition. After MTO cleaned the carpets, all the stains were removed and they looked brand new.
Description of Work: House cleaning, office cleaning, carpet cleaning, air duct cleaning, upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MTO Clean of Baltimore
Dear [member name removed], We are really happy to hear that you are completely satisfied with our services. We strive to offer the best service available in the Baltimore area. Your feedback is greatly appreciated! Have a happy holiday!

Kate S.
06/2014
5.0
house cleaning
  + -1 more
They are very friendly and professional. I had an issue one time and they responded quickly and professionally to correct the issue. They are very thorough cleaners. It's always a pleasure to come home after they have cleaned. Highly recommended!
Description of Work: Cleaning service for a 3 bedroom, 3 bath house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Cynthia S.
02/2014
5.0
house cleaning
  + -1 more
It went really well. They arrived on time and they did a pretty quick job in the 2 hours that they were here. They were nice and very friendly. I have kids and they were nice to the kids. I think the price was reasonable.
Description of Work: I used MTO Clean of Baltimore for housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia S.
08/2013
5.0
house cleaning
  + -1 more
I purchased a voucher for cleaning. This was the first time I had my home cleaned by a company so I was unsure of what to expect. i knew that with the voucher not everything could be done so I went over my 'must haves' when I scheduled the appointment and with the two ladies that came out to clean. They were able to get every one of my 'must haves' done, and whip down my kitchen and dust too. I recently had my home cleaned by another company, and MTO provided better service (prompt response to set up appointment, communication about scheduling changes by email and phone, follow up) and cleaned my home better (actually scrubbed the floors, got into corners).
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jessica B.
10/2009
4.0
house cleaning
  + -1 more
They charged $165 for the first cleaning, and then $125 for the second 2 cleanings. They were very responsive and punctual.
Description of Work: I used MTO Cleaning. They cleaned my house 3 times including a couple of routine cleanings and one index cleaning 2 months ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$165
    • 1(current)
    • 2

Contact information

6801 Belair Road, Baltimore, MD 21206

baltimore.mtoclean.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 AM
Tuesday:
9:00 AM - 6:00 AM
Wednesday:
9:00 AM - 6:00 AM
Thursday:
9:00 AM - 6:00 AM
Friday:
9:00 AM - 6:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning

FAQ

MTO Clean of Baltimore is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 AM

Tuesday: 9:00 AM - 6:00 AM

Wednesday: 9:00 AM - 6:00 AM

Thursday: 9:00 AM - 6:00 AM

Friday: 9:00 AM - 6:00 AM

Saturday: Closed

MTO Clean of Baltimore accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, MTO Clean of Baltimore offers free project estimates.
Yes, MTO Clean of Baltimore offers eco-friendly accreditations.
Yes, MTO Clean of Baltimore offers a 10% senior discount.
Yes, MTO Clean of Baltimore offers emergency services.
Yes, MTO Clean of Baltimore offers warranties.
MTO Clean of Baltimore offers the following services: Professional Residential and Commercial Cleaning Services, including: Weekly, biweekly, one time maid services, post-construction cleanups, move in-move out, office cleaning and daily janitorial, carpet and upholstery cleaning. Specialized in serving hospitals, dental and medical facilities, schools and day care providers. Services are customized to the client's needs. Same cleaners each time. Bonded and Insured. All supplies included. 100% guarantee.

Contact information

6801 Belair Road, Baltimore, MD 21206

baltimore.mtoclean.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 AM
Tuesday:
9:00 AM - 6:00 AM
Wednesday:
9:00 AM - 6:00 AM
Thursday:
9:00 AM - 6:00 AM
Friday:
9:00 AM - 6:00 AM
Saturday:
Closed