Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Buffing and Polishing
About us
We are a family oriented company. We have over 40 years of hardwood floor experience. Our company is known for a good reputation and for quality work. We pride ourselves on paying close attention to details. We work very closely with our customers to go beyond their expectations. Each customer is provided an on site project manager. We do not use sub-contractors. We are licensed, bonded and fully insured company. Member of National Wood Flooring Association (NWFA) Member of National Association for Professional Women (NAPW) and recipient of Angie's List Super Achievers Award for 2 consecutive years.
Business highlights
54 years of trusted experience
Services we offer
Sand and refinishing all species of hardwood floors. Installation of new hardwood floors. We make minor and extensive repairs to existing hardwoods. Custom stains is a specialty that we offer. Installation of trim work. Clean and re-coat hardwood and tile floors. Sand and refinish existing stair railings to customers when we are refinishing the hardwood floors.
MCL is absolutely fantastic- they repaired, sanded, and stained all the hardwood floors in our house. The floors look amazing! We weren't sure if they could be salvaged, but Brenda and her team did an incredible job. They are reasonably priced, very responsive, and expert in what they do. I would trust them with any job, and they even did my parents floors as well! I wish they did more than just floors :)
Description of Work: Floor sanding, staining, and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Simone J.
09/2019
5.0
hardwood floor
+ -1 more
MCL was responsive, professional, and punctual. The gave my 30yr old step new life. So happy and grateful. The also had white glove service. The area was meticulously cleaned after all work was completed. Looking forward to working with them in the future.
Description of Work: Refinishing Four banks of hardwood floor step and two platforms
Extremely well. The floors are beautiful. Ryan protect manager kept in touch thru the complete process. The crew was professional, polite giving quality service.
Description of Work: Hardwood floors refinished
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SALLYANN W.
06/2019
5.0
hardwood floor
+ -1 more
It went very well. Brenda was able to coordinate refinishing the upstairs and downstairs hardwood floors in a reasonable turnaround for a rental property. Pet stains had to be removed and were almost invisible after the job was finished. I was very happy. In addition, the floor techs were pleasant and on time. What a different floor!
Description of Work: Floor sanding and refinishing
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cristy K.
05/2019
5.0
hardwood floor
+ -1 more
I am very happy with MCL Floor. From their professionalism & candor, skill and knowledge, it was a win-win-win. I really enjoyed working with them, it was one of the best contractor experiences I have had. For my project, I had heavy per stains and some water damage even after sanding. After MCL finished the floors they look brand new. They also had to add in additional hard woods to make my floors more matching and consistent. I was impressed with their ability to meet any challenge. Not only the repairs but also how to sand and poly my floors in rooms containing over 80% of built In furniture. They meticulously arranged my existing furniture accordingly to get the job done. They left the job site neat and organized every day. They were real problem solvers even helping me to remove some unwanted furniture. They went above and beyond the scope of work and really cared about me throughout the process. They listened to what I was trying to achieve with my home and were able to bring that to reality. I was lucky to find MCL floor. I feel they were more than contractors, they were skilled artisans that partnered with me to make my flooring dream come true. Now I can say I have a dream home that I am proud of showing off. I wan to thank MCL for the beautiful work they did. It took the house to a whole new new level with a “high end” look and feel just like what I see on T.V. I won’t hesitate to use them again for more sanding work when I am ready. I hope everyone will check with them first for their flooring needs, trust me you will be glad that you do!
Description of Work: Sanding and refinishing my white oak hardwood floors. Repair work needed from cat damage and water damage. Floors were badly stained. Also other repair work needed to match hard woods from a wall that was taken down a long time ago and was never fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemarie C.
02/2019
5.0
hardwood floor, buffing & polishing
+ 0 more
Brenda was incredibly personable, accommodating, and professional. Her estimate was fair and comparable to others I had sought, but she (MCL) was available to do the job sooner. I liked that this was a multigenerational family business. They stuck to schedule as best as they could, despite bad weather, major holiday (Thanksgiving), and sadly, a loss in the family. I was moved by their commitment and literally cried when I saw the end result. My family’s house never looked so beautiful, and all from having the floors refinished! Numerous compliments by impressed visitors reaffirmed my making the right choice.
Description of Work: Hardwood flooring refinished after 30+ years of being covered with carpeting. Removed carpet tack strips and tacks. First floor LR/DR, stairs, second floor hallway & 3 bedrooms. Sand, refinish, seal, polyurethane, and shoe molding.
I have been avoiding writing this review for a long time because honestly every time I look at my hardwood floors I'm incredibly disappointed. As a single mom, I saved to purchase my first home alone and splurged to have the floors refinished. I worked with Brenda to get a quote and she had her team come out in late December of 2015. There were 3 weeks between the end of the job and my actually moving into the house, plenty of time for the floors to dry and minimize damage when I moved stuff in. Immediately I realized something was not right with the floors, the polyeurethane began flaking, and showed bubbling. I called Brenda who came back out to look at the floors, immediately she apologized and said maybe they used a "bad batch of poly." the floors looked terrible. She agreed to come back and have a team redo the floors. They came back, but round number two was actually worse than the first. my floors are in a terrible state of disrepair and have been since they first touched them. I had a contractor do a bathroom job for me last year and he told me it was clear that they had over sanded the floor (you can see the sanding was really heavy around the corners of the room and perhaps that is why the poly didn't adhere properly. In any case, I would 100% NOT hire this company based on my experience. I thought I did my due diligence by reading reviews on Angie's List but this time around that was not the case.
Description of Work: Hardwood Floors in rodgers forge rowhome redone
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$3,900
Response from MCL FLOOR Sanding Service
Thank you for posting a review on Angie's List. We are sorry to hear that you are unhappy with your job. We wish you had contacted us directly long before now, as your job was completed over 3 years ago.
Stephen R.
03/2018
5.0
flooring contractor, hardwood floor
+ 0 more
We are delighted with the results! Paul, manager, provided a very good estimate and made a good recommendation about the finish, two coats of oil-based polyurethane. My wife and I then chose a semi-gloss finish. Paul was available throughout the project. Gerard and his crew resolved all problems. They bleached the cat stains out and replaced some boards as needed. The foyer required some board replacements too. All rooms and areas now look great! Also, Gerard and crew thought that the molding which frames the fireplace area would look better if it matched the rest of the floor so they replaced it as a favor. Also, a month or so after the project was complete I noticed two small pieces of molding (about 3" each) that were not replaced. Paul and I did not even notice them when we did a final walk through. I only saw them when I dropped something near them. Anyway, Gerard and Craig came and took care of it. They even added a piece of molding to a landing that they thought would look nice. I needed a detail-oriented company to resolve some difficult challenges and that is what I found. There were different options to meet the challenges such as bleaching or replacement. These can be discussed when Paul estimates the project. Final note. This was a challenging project and it took 6 work days. I think it was worth it.
Description of Work: Hardwood floor refinishing on first floor living room, dining room and family room; stairs and landing; hallway and three bedrooms; some repairs. All crown molding was replaced. The project presented challenges including heavy cat urine stains in the dining room and one bedroom, a thick chalky black substance in most of one bedroom, and cheap linoleum glued to the foyer area. In general, the floors had not been refinished nearly 20 years and looked worn and dull.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,221
Joe S.
02/2018
5.0
hardwood floor, buffing & polishing
+ 0 more
The job proceeded just as Brenda described. They were able to do the job and were pretty good about cleaning up afterwards and moving the furniture back to where it was in the beginning. The floors look great now and we are glad we got it done.
Description of Work: Floors were long overdue for sanding and refinishing. Brenda came, knew what she was talking about, presented all the different options as to different products they could use as well as how to do the job in phases so we could have this done without moving all the furniture to the basement. She was also very up front with how long the job would take.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Martha Suzanne J.
11/2017
5.0
hardwood floor
+ -1 more
We could not be happier. Brenda went the extra mile, including having custom floor boards made to match our existing floors. The crew was professional, considerate, and completed the work just as promised. The results exceeded our expectations, and everyone who sees the floors is very impressed with the change --- they are beautiful. Already two visitors have asked for a reference to MCL and we are happy to spread the word.
Description of Work: We pulled up old wall-to-wall carpet and found hardwood floors that had been neglected for many decades. Brenda came to give us an estimate on refinishing the floors and took a lot of time with the details, helping us understanding the refinishing process as well as the need for repairs and patches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Howard H.
10/2017
5.0
hardwood floor
+ -1 more
Excellent. I could not have been more pleased. The quality of the work (especially the floorboards that were replaced) was superb. As a homeowner of 40 years, I would have to say this is about the best I have ever experienced with respect to quality, communications and price.
Description of Work: Entire family room floor sanded, stained and polyurethaned. New baseboards, floor molding, window molding (I asked them to do this as a favor and they did). Replaced termite damaged floorboards as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Scott D.
09/2017
5.0
hardwood floor
+ -1 more
Fantastic! They responded to my request right away and Brenda came and looked at the job and gave me an estimate. The cost was.less.tham what it would.have been to re-carpet one room. They scheduled the job when I wanted it done, cleaned up after themselves, checked with me on stain color and made sure I was happy with it.
Description of Work: Living room and master bedroom oak floors were repaired and refinished. Pieces needed to be added where a closer had been and where there was water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Nancy F.
08/2017
5.0
hardwood floor
+ -1 more
They were great! From their front desk to the workmen, they were pleasant and professional. They also installed custom-made hardwood shoe molding and thresholds. After they were finished, my house look like it had received brand new floors. I was glad that I got the work done.
Description of Work: I hired MCL to refinish two hardwood floors on my first level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
lee E.
08/2017
5.0
hardwood floor
+ -1 more
It wasn't easy to pick a contractor to refinish my oak hardwood floor, there are plenty to choose from. However, MCL Flooring stuck out because of the positive reviews. I was apprehensive about my project and I emailed MCL Flooring at least five times with numerous questions. My questions were always responded to quickly without a ‘hard sale’ approach. Ms. Brenda put my mind at ease and I was quite impressed and hired MCL Flooring. I truly thought there was little professionalism left to be found, but MCL Flooring showed me there was. I was so impressed with MCL flooring, Jerauld and technicians, their level of professionalism, efficiency, diligence, and hardworking attitude was above reproach. The professionalism expended reflects well on this company. I want to let MCL Flooring know how pleased I am with the work done at my home. The refinish on my well-worn oak hardwood flooring from start to finish was outstanding. The result is impressive, more than I even imagined. I’m still smiling at the finished project, I am delighted. The job was so well done by wonderful people. Simply the best flooring contractor in Baltimore. I highly recommend this company to anyone looking to get any flooring work done. It was pleasant doing business with MCL Flooring.
Description of Work: Refinish Oak Hardwood Flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michel A.
03/2017
5.0
hardwood floor
+ -1 more
The floors look great! Brenda and her staff were very professional. I would definitely hire MCL again.
Description of Work: Had about 500 sqft of hardwood floors refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Jeffrey M.
02/2017
5.0
hardwood floor
+ -1 more
MCL is a small family owned business that was very friendly and knowledgeable. The were a pleasure to deal with and I could not be happier with the results. Three days of work included a longer first day with two follow up days each day they left the job clean.
Description of Work: I needed one room and an attached hallways flooring sanded and finished. I wanted it to match adjacent floor that was the same floor but had been done at some other point, before I lived in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$866
Eamon W.
01/2017
5.0
hardwood floor
+ -1 more
They sanded and refinished a two story, three bedroom home, minus the kitchen and bathrooms. The home was empty so no furniture needed to be moved, job took less than a week. The first floor is hardwood (oak) and the second floor is original 100 year old pine, they did a good job on both. They got under the radiators, replaced some floorboards, and plugged holes with scrap wood as needed. They sent someone beforehand to fill splintered areas with epoxy, which came out looking great. They even did some work on the banisters, fixing some newel posts which were chipped. Would definitely use them again.
Description of Work: Full house floor sanding & refinishing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Tara R.
12/2016
5.0
hardwood floor
+ -1 more
The floors look great and the crew worked over the weekend to keep us on schedule.
Description of Work: Refinished our stairs, den, multiple hallways and two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Shannon F.
10/2016
5.0
flooring contractor
+ -1 more
Paul and his guys did a fantastic job! They were able to repair several bad DIY jobs and some pretty serious stains. Despite significant challenges with the weather, they were able to finish in a reasonable time and the floors look perfect.
Description of Work: Original hardwood floors refinished with some repair work needed in 3 bedrooms, hallway, dining room and living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Stephen G.
08/2016
5.0
hardwood floor
+ -1 more
We are very happy with the professional way the work was done and the final product. Our floor looks like new! The two gentlemen who did the work were very polite and prompt and caring about their work and we have only good things to say about them. They came on time exactly when they said they would. One thing I was happy to see is the way they mitigated the spreading of dust throughout the house by closing off the kitchen doors with plastic while they were sanding. My wife and I give this company a solid 'A' five-star rating and will use them again in the future.
Description of Work: Our kitchen wooden floor needed sanding and refinishing. It had more than 15 years of heavy traffic and use and was in very bad shape.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Karen K.
06/2016
5.0
hardwood floor
+ -1 more
This was a very professional company. Ms. Brenda came to my house a few weeks earlier to look at my floors. This I appreciated so that she could see the condition of my floors prior to the work and give me an idea of the type of work to expect from her company. I never had a problem reaching her for questions and I felt her genuine honesty. My floors were done in 2 days which was expected. I was extremely proud and pleased with the new look. The workers were on time getting to my home and very professional. It was important to them that I was pleased with their work. I would certainly refer this company to anyone whose hardwood floors need a face like mine.
Description of Work: The Providers sand my floors and steps and coated it with polyurethane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Bradley A.
06/2016
5.0
hardwood floor
+ -1 more
We hired MCL to sand and refinish the hardwood floors in 4 bedrooms. We needed this work to be done on a short time scale before we moved in. Brenda got out to provide us with a quote very quickly. They had a space in their schedule and the quoted price was competitive so we decided to book. The work was scheduled for 3 days. The men were prompt each day and the finished floors were delivered on schedule. Overall we are pleased with the work. In our opinion a few corners could have been sanded a bit more thoroughly and the time alotted for applying finish seemed a bit short to us as they were still sanding on the last day.
Description of Work: Sand and refinish hardwood floors in 4 bedrooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Marina F.
05/2016
4.0
buffing & polishing
+ -1 more
Met with contractor today. Needed to pay additional fees which I did not have budgeted. Seems like a nice guy.
Description of Work: Nothing cancelled job.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,700
William S.
03/2016
5.0
flooring contractor, hardwood floor
+ 0 more
Brenda came out in January for an estimate after we contacted her on Angie's list. She was punctual, extremely professional, and obviously knowledgeable about hardwood flooring. We agreed to a price and set a date for the middle of March for the job to be completed. She estimated that it would take 2 days. At the appointed time in March, her team came to the house and promptly got to work stripping and sanding the floors. The next day I received a call saying that there were some boards that due to previous wear and moisture, it was impossible to sand out the stains that had seeped down into the wood. My options were to either ignore the staining and refinish the floors or elect to have the boards replaced and matched as closely as possible to the original boards, After a family discussion, we decided to replace the boards as we thought that the old boards would look bad against the rest of the floor. This decision cost us an extra day and the cost of replacing the hardwood boards. Two days later the job was complete and I must say that the floor looks fabulous. The replaced boards are a very close match (you would really have to know which boards were replaced to see the difference) and we are very pleased with the attention to detail to every square inch of floor. We are very happy with the results and feel that it was a very fair price for the work that was done.
Description of Work: Completely sanded and refinished hardwood floor in living room and hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
HB C.
11/2015
5.0
flooring contractor, hardwood floor
+ 0 more
The team was personable, thorough in their work, and maintained general cleanliness throughout the project. MCL is a small, family owned business in its third generation of service. They provide wonderful communications and follow up throughout the project, even providing follow up instructions for hardwood care. We will be using their services again and will recommend them to our neighbors and friends.
Description of Work: MCL sanded and refinished 760 square feet of red oak floors in our office, kitchen, and family room. They moved and replaced all furniture; removed wall to wall carpet in the office; sanded (2 passes) , oil sealed, and applied 2 coats of oil-based urethane; and installed quarter-round oak molding for the office. The entire project required their 2-man team to be on site for 5 days.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Buffing and Polishing
FAQ
MCL FLOOR Sanding Service is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
MCL FLOOR Sanding Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MCL FLOOR Sanding Service offers free project estimates.
Yes, MCL FLOOR Sanding Service offers eco-friendly accreditations.
No, MCL FLOOR Sanding Service does not offer a senior discount.
No, MCL FLOOR Sanding Service does not offer emergency services.
Yes, MCL FLOOR Sanding Service offers warranties.
MCL FLOOR Sanding Service offers the following services: Sand and refinishing all species of hardwood floors. Installation of new hardwood floors. We make minor and extensive repairs to existing hardwoods. Custom stains is a specialty that we offer. Installation of trim work. Clean and re-coat hardwood and tile floors. Sand and refinish existing stair railings to customers when we are refinishing the hardwood floors.