Hardwood Flooring Sales and Installation, Flooring Sales and Installation
About us
MasterCare Flooring is an expert hardwood flooring contractor specializing in hardwood flooring design, installation, and restoration for both commercial and residential customers since 1984. MasterCare Flooring was started by life long friends Russ Sterner and Lou O'Brien out of their passion for wood floors and exceptional customer service. This passion has guided them countless times in the creation of award winning floors. Utilizing the best products and innovative techniques, MasterCare Flooring consistently bring projects in on time and budget. Our team of dedicated craftspeople look forward to servicing all your flooring needs. Cost is determined by the job. No travel charges. License number: mhic #: 27425. Additional phone number (410) 242-6401.
It went fine. All was done as expected, and the floors look great!
Description of Work: Hardwood floor refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Wayne H.
02/2016
5.0
flooring contractor, hardwood floor
+ 0 more
The team at Master Care Flooring was fantastic! Brad, John and Kevin really took care of us. They were very reasonably priced, they worked on schedule and completed everything they said they would do. I would definitely recommend them to anyone looking for help with their hardwood floors.
Description of Work: Resurfaced hardwoods in foyer and dining room. Stained and finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,626
Richard B.
02/2016
5.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: Refinished hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LILY I.
06/2014
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Master care redid a botched up wood floor finishing job. We have cherry hardwood that the original finisher left with debris and streaks. Master care removed old finish and worked around existing fixtures and hardware and did a fabulous job. We liked hem so much we had them install new cork in our addition. Very professional and highly skilled crew!!!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey F.
06/2014
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Screened and put a new layer of polypropylene on the wood kitchen floor. They did an excellent job and we were quite pleased with the results
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Travis S.
10/2013
5.0
hardwood floor
+ -1 more
My intereactions with this company were all excellent and I was very impressed with their professionalism and knowledge. I ultimately did not choose them for my project, favoring the and quot;easeand quot; of using the the contractor that was already doing other work on my, timing of other trades etc Frankly, I slightly regret not choosing Master Care, but that is for another review. I would really recommend anyone looking for wood flooring projects to see if MasterCare Flooring would be a fit. I found their pricing to be very competitive, they use top quality equipment and top of the line products. I was really impressed with them as a company and I know that I will be calling them for my next hardwood flooring project.
Description of Work: Provided a quote for sanding, staining and sealing 1200 sq feet of oak flooring.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Mary C.
03/2012
5.0
hardwood floor
+ -1 more
On time every day. Neat and clean. Friendly crew. This is the third time I've used this company and I highly recommend them. Their final product is always flawless.
Description of Work: Jay Sterner and his crew from Master Care did a great job patching, sanding, and finishing red oak hardwood floors in a 1950's house being prepared for sale. It took three days and the job turned out beautifully.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
CINDY D.
03/2007
5.0
flooring contractor, hardwood floor
+ 0 more
Master Care Flooring was wonderful to deal with in this process. They were 20 minutes early to their appointment, and they had my estimate to me by fax by the end of the business day. Further, Bill, the salesment was very patient with all of my questions and was understanding of my time considerations for the job. Master Care returned every single one of my calls when they said they would and were nothing but professional each and every time. Further, they made a follow-up call to see if I had any questions about the estimate. I decided to give the job to Master Care due to their superior professionalism and respect to the customer. I hope their work is as good as their service.
Description of Work: Estimate for 500 sq. ft. of hardwood floor refinishing with options for other areas
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BARBARA R.
12/2006
5.0
flooring contractor, hardwood floor
+ 0 more
Fantastic. The representative came to my home and tested the floor to make sure that a "skim and re-coat" could be done in lieu of a re-sanding/refinishing project. John was very professional and detail oriented, answering all my questions and following up on the job to make sure I was very happy with the outcome. Due to a function, a tight time schedule was also met. The company and John bent over backward to accommodate our needs and gave us beautiful floors. We are more than satisfied with the performance of the work and highly recommend Master Care - well worth the wait to get Master Care to do your work.
Description of Work: Skim (lightly sand) and re-coated approximately 750 square feet of 53 year old glue down parquet flooring. Since they had been covered in carpet for 20 years, they were dull with hi-lo spots but overall in good shape. We also opted to replace all the shoe molding throughout area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
ELISA F.
10/2006
5.0
hardwood floor
+ -1 more
They were prompt, on budget, and did a great job. The floors look beautiful, they took off stains we did not think would come out. They worked quickly and were very meticulous about set-up and clean-up.
Description of Work: Refinished wood floors in four large rooms, halls, stairs and landing. Removed the rug in one room, before refinishing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
SCOTT D.
09/2005
5.0
hardwood floor
+ -1 more
WE HAVE USED MASTER CARE SEVERAL TIMES FOR REFINISHING OLD AND INSTALLING NEW HARDWOOD FLOORS. IT HAS ALWAYS DONE A VERY GOOD JOB. THIS TIME, WE ASKED IT TO MATCH THE SELECT RED OAK FLOOR THAT WAS DOWNSTAIRS IN OUR HOUSE, AND IT DID. THERE WERE A FEW MINOR GAPS, BUT MASTER CARE CAME BACK AND FIXED THEM RIGHT AWAY. IT ALSO DOES ITS BEST NOT TO GET THE SANDING DUST ALL OVER EVERYTHING ELSE IN THE HOUSE.
Description of Work: MASTER CARE INSTALLED, SANDED AND FINISHED SELECT RED OAK FLOORING IN THE UPSTAIRS HALLWAY OF OUR HOUSE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,148
CHARLES T.
09/2005
5.0
flooring contractor
+ -1 more
FROM THE FIRST VISIT WITH THE ESTIMATOR WE KNEW WE WOULD BE COMFORTABLE WITH THIS GROUP. ALTHOUGH IT WAS A DUSTY JOB THEY PROTECTED ALL AREAS, AND MADE SURE WE WERE SATISFIED ALONG THE WAY.
Description of Work: MASTERCARE REMOVED OLD TILE, AND CARPET FROM 3 ROOMS. KITCHEN, BATHROOM, OFFICE, & HALLWAY, AND REPLACED WITH NEW STAND IN PLACE HARDWOOD OAK FLOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,122
WENDY C.
07/2005
5.0
hardwood floor
+ -1 more
OUR FLOORS ARE BEAUTIFUL AND REMAIN BEAUTIFUL TODAY. WE ARE TOTALLY PLEASED WITH OUR HARDWOOD FLOORS AND ARE LOOKING FORWARD TO HAVING MORE INSTALLED IN OUR HOME.
Description of Work: CARPET AND LINOLEUM WAS REMOVED IN SEVERAL ROOMS AND REPLACED WITH HARDWOOD FLOORING.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
MasterCare Flooring is currently rated 5 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
MasterCare Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa