Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 901-925 of 1253 reviews

Kurt A.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They were the only plumber I could find to come out with one day's notice and fix a leaking toilet. They were punctual, professional and performed the work at a fair price. What more could you ask for?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Len The Plumber, LLC.
Thank you for your kind feedback, and for choosing our Same Day Service! We appreciate you taking the time to leave us a review. Thank you again for your business!

Shari P.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: Cleared a drain. Toilet was gurgling when showering then shower stopped draining. Three plumbers before Len came and all couldnt clear drain blaming it on main sewage. Len removed toilet, used a large cutting snake tool and it was cleared.I Will use again for any back up. Spent $1400 total between all plumbers. This guy fixed it in give minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Lee K.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for the "A" review!

Dale A.
03/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for the "A" review--we appreciate you taking the time to share your feedback with us.

sandra V.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
We truly appreciate your feedback, and we thank you for your "A" review. We hope that in the future you'll consider using our plumbing services again!

Jessica O.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for leaving us an "A" review! We're happy to hear the service was great. Please do not hesitate to contact us again should you need any additional plumbing services completed..

Dale A.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate your feedback, and we thank you for your business! Please do not hesitate to contact us again should you need any additional plumbing services completed.

Kaye R.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate your feedback, and for choosing our services! Thank you for the "A" review.

Philip C.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for the review! We appreciate your business.

Diane S.
03/2016
4.0
drain cleaning, home remodeling, plumbing
  + 1 more
unknown
Description of Work: I had them install a new bathroom faucet and clean slow pipes in two bathroom sinks. The service performed was fine. The plumber was professional and showed up as expected on Saturday. We have not had any problems since. | |The problem occurred because the appointment was scheduled for Friday between 1 and 5. This appointment had been made over a week ahead. There were delays on other jobs which caused a problem with their schedule. The biggest problem was that I had made the appointment online and provided my cell phone. They ignored this number when calling to notify me of the problem and instead used an old number in their system for my husband, who did to get the message until close to 5. Had they used the correct number, I would have been less upset having stayed around to wait for almost 4 hours. Additionally, when you schedule an appointment like this, it's reasonable to assume you may have taken time off for work and asking you to do it again is not good customer service. | |However, after explaining this to the woman on the phone, she was able to schedule me first thing in the morning on Saturday. The plumber then arrived promptly and did a good job. | |We have used Len the Plumber before and will use them again, assuming the scheduling snafu was a blip. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$250

Response from Len The Plumber, LLC.
We true appreciate your business, and we thank you for choosing our company! However, we do sincerely apologize for the scheduling error and miscommunication. We do hope that in the future you'll consider using our services again! Thank you for your business.

Erin W.
03/2016
5.0
home remodeling, plumbing, water softeners
  + 1 more
unknown
Description of Work: the hot water pipe broke under my kitchen, in the crawl space. The plumber from Lens' came and explained it all to me, and then fixed it right then and there! I was grateful we didn't have to make ANOTHER appt for the actual fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Len The Plumber, LLC.
We appreciate your feedback, and we're happy to hear our technician was able to repair the pipes underneath your kitchen sink. Thank you for choosing our services!

Craig M.
03/2016
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Well pump replaced. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from Len The Plumber, LLC.
Thank you for choosing us for your well pump replacement! We know that having no water can throw your day off. We appreciate your business!

TERRY L S.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Install new toliet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
Thank you for choosing us for your toilet installation! We greatly appreciate your business.

Petra O.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review!

JAMES B.
03/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: I have waited more than 2 months to have my driveway repaired (already paid for this) . Have gotten the run around. "You're on the list". Not the response I wanted.
Rating CategoryRating out of 5

Response from Len The Plumber, LLC.
We are so sorry for the major delay in repairing your sidewalk, and it is unacceptable. We have escalated your request to the appropriate managers, and we thank you for your patience.

Audrey G.
03/2016
5.0
plumbing, water heater repair, water softeners
  + 1 more
unknown
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,500

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We're very grateful that you chose our services for your water heater repair.

Robin H.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leak in the plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn R.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: He fixed a leaking toilet in a very tight space and had to raise the base pipe at a very hard angle. He was very professional and thorough. Would highly recommend Len the Plumber!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Len The Plumber, LLC.
We know leaky toilets can be quite annoying, but we're happy to hear our technician was able to squeeze into the tight space to make the necessary repairs! Thank you for your business, and for taking the time to leave us a review. We appreciate it!

Don W.
03/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: They fixed a leak by replacing 1 and 1/2 inch of pipe and a valve. They did a lousy job and overcharged me.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$450

Response from Len The Plumber, LLC.
Good morning, [Member Name Removed]! We apologize that you felt our technician's workmanship was poorly done. If you'd like to provide us with more details, please feel free to email lentheplumbercustomerservice@lentheplumber.com! We look forward to hearing from you.

Maria P.
03/2016
3.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: My guest toilet wasn't flushing. Technician used the snake to fix it. However, the metal scratched the toilet surface inside. I asked technician about it and he said it would go away and disappear in a few days. The porcelain in the toilet is still scratched in several places and has NOT gone away. He clearly lied to me about the scratches. Ugh. Now I have an eternally-scratched toiled bowl.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$70

Response from Len The Plumber, LLC.
We sincerely apologize for the scratches that occurred after your toilet was snaked. Depending on the type of toilet you have, the scratches will fade, however there are some cases when the don't. We are truly sorry for the outcome, and if you'd like to speak to service manager please feel free to email lentheplumbercustomerservice@lentheplumber.com.

John S.
03/2016
5.0
drain pipe, home remodeling, plumbing, sewer cleaning, wells
  + 3 more
unknown
Description of Work: replaced kitchen faucet and sink drain. installed sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Len The Plumber, LLC.
Thank you for the "A" review, and for choosing our services for your sump pump repair! We greatly appreciate your business.

Andrew H.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for the "A" review! We appreciate it.

Barbara N.
03/2016
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: The technicians from Len the Plumber replaced my outside sewer line connection (my house is over 60 years old and this had never been done before!) and the work has a lifetime guarantee. Because I have invested in professional lawn service for several years, I was worried about the "scar" that the trench would leave on my lawn. However, the technicians--knowing this--took the top layer of lawn and set it aside from the regular fill dirt that they also extracted. The result is two small spots on my lawn that I can repair with top soil and grass seed. And, the lawn layer that they replaced is thriving. So, not only was the work done in a professional manner, but also, in a manner that minimized the damage to my lawn, helping me avoid another costly expense. I was very relieved and appreciated their courtesy and prompt service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from Len The Plumber, LLC.
We truly appreciate you taking the time to leave us a review! We're so happy to hear our sewer team left was able to make the necessary repairs/replacements and ensured that your yard was put back in tip-top shape. We will certainly share your kind words the our sewer department!

Cheryl H.
03/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired heating system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Len The Plumber, LLC.
Thank you for choosing our services for your heating repair! We appreciate your business.

Walter B.
03/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We greatly appreciate it.

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day