Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 351-375 of 1253 reviews

John A.
09/2014
5.0
plumbing
  + -1 more
It went well. He did the work and it went fine. I just thought that they were terribly, terribly expensive. I knew what he was going to charge before he started the work but I thought it was just excessive when I figured out how much the materials were and the amount of hours he put in. It was almost $200 an hour which was ridiculous. The work was excellent but the price was high. He was a good guy. I probably wouldn't use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$800

June G.
09/2014
4.0
plumbing
  + -1 more
They didn't give us what we wanted. He talked to my daughter about getting another one, but it was just too expensive.
Description of Work: He installed a toilet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,000

Response from Len The Plumber, LLC.
We thank you for taking the time to provide us with you feedback. Depending on the situation, it may be more cost effective to replace the fixture as opposed to repairing it. We thank you for leaving us a review, as we're always trying to improve our services.

Willard U.
08/2014
5.0
drain cleaning, plumbing, wells
  + 1 more
He was very good. He was the second plumber that we called. They came right away, and they made sure they use the best quality equipment, and they made the back up so that we wouldn't be in the situation we were in with our basement. They were very thorough, and we called them again for a follow up afterwards.
Description of Work: We had a basement emergency, and it got flooded, and the first one that we called, came out and allegedly fixed the sump pump, but it was still leaking, so we called them back, and they said they would be able to come out in two weeks. My husband called Len The Plumber, and they came out right away, and they did a really good job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're glad we could provide you with same day service! Thank you for counting on Len The Plumber to get the job done correctly. We'll certainly pass on your review to the technician who serviced your home. Thank you again for choosing Len The Plumber!

Barbara D.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
His service was convenient. The drain has been fine since it was fixed and they were able to come when I requested.
Description of Work: Len The Plumber cleaned out a bathroom drain for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thanks for taking the time to leave us a review! We will certainly pass on your kind words to the technician who serviced your home. We appreciate you choosing Len The Plumber for your plumbing needs. Thank you again for your business!

MARGARET C.
08/2014
4.0
water heater repair
  + -1 more
They were very good. I think the pricing was good because I actually called the auxiliary that handles plumbers and stuff like that and they told me a price of what I should pay around for this and then the plumber was very fair in relation to what the standard practice is for that service. I had my hot water heater for the whole time I've lived here which is 30 years and of course, I had no idea that hot water heaters at this point cost that much so that was a bit of a shock, but it wasn't above the norm.
Description of Work: They put in a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Len The Plumber, LLC.
Thank you for providing us with your feedback! Water heaters typically last anywhere between 8-13 years on average. We greatly appreciate you choosing Len The Plumber for your new water heater installation.

Henry L.
08/2014
5.0
plumbing
  + -1 more
I've had good relations with them. I haven't had any problems so far. It is very costly.
Description of Work: They fixed a hole in the pipe under the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We're happy to hear that your issue has been taking care of and you had a great experience. Thank you again for choosing Len The Plumber--we appreciate your business.

SHARON V.
08/2014
1.0
plumbing
  + -1 more
I called these people based upon their ad in Angie's list's magazine. I had received a high water bill and was advised by the water department to call a plumber. I had a leak somewhere and needed to get a plumber to detect and repair. I talked to the receptionist and had some questions about how they would detect the leak and she tol me I should talk to the Service Manager. I requested that he call me as soon as he could. I was very concerned about the situation and the receptionist said she would have him call me back to me that day. I never, never I say heard back from Len the Plumber. I guess they don't know that one dissatisfied customer creates 10 customers who will never contact them. Customers talk to each other. I have now found another, better, responsive plumber who has called, shown up, answered my questions, and delivered on their service.
Description of Work: Not a thing, even though I requested a call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Len The Plumber, LLC.
We are truly sorry for the inconvenience we have caused you and for our communication issue. We always strive to provide our customers with the best service and we are truly disappointed when those expectations are not met. We can assure you that we have alerted our call center and service department of this issue and we are taking a look into the situation. Thank you again for your honest feedback--we truly appreciate it!

Charles B.
07/2014
1.0
plumbing, drain cleaning
  + 0 more
Company refused to provide quote over the phone despite the fact I explained to them exactly what I needed. The guy got to my house and quoted me $350 to snake a drain. The company swore that a rental from Home Depot would not do the job. After I asked the guy to leave I called Home Depot and reserved a snake for $70 including insurance and work gloves. Did the job in 20 minutes myself and saved $270. Buyer beware.
Description of Work: Provided an estimate to snake a drain.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Len The Plumber, LLC.
Thank you for bringing this to our attention, we will personally provide your comments to our service department so they can look at the account.

Jesse F.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
Everything worked out fine with them. They were very good. It was a little expensive. They came in professionally and knew exactly what to do. They did it pretty quickly. They showed up within a couple of hours and listened to what the problem was over the phone and got it again when the plumber arrived. It was a good experience.
Description of Work: I used Len The Plumber. They fixed a backed-up sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Len The Plumber, LLC.
Thank you very much for taking the time to leave us a review! We greatly appreciate your business and for choosing Len The Plumber.

Nicholas F.
07/2014
2.0
plumbing, water heater repair
  + 0 more
My Old water heater went up. (water was spewing from the top) Placed a call for emergency service. Obviously did not have time to shop around as I didn't have any water in the house. So "Len the Plumber" Really screwed me over for $3500.00 He tried to tell me it was so much because the dimensions of the closet were so small! Tried to make me feel better by telling me he took A beating on this Job because it took him 8 hours to install.
Description of Work: New Water Heater

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,500

Response from Len The Plumber, LLC.
Thank you for bringing this issue to our attention. We will ensure that our service department received the information you've provided and takes the opportunity to look into the situation. Thank you again for your honest feedback--it's greatly appreciated.

Marina B.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
Went well. Neat, efficient and on time.
Description of Work: cleaned out drains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Len The Plumber, LLC.
Thank you for taking the time to share your experience with us! We appreciate your business and will certainly share your feedback with the technician who serviced your home. Thanks again for choosing Len The Plumber!

Marla J. H.
07/2014
5.0
plumbing, sewer cleaning
  + 0 more
They first came on Sunday. There was not an additional charge and they were able to advise me on contacting the county for assistance the same day?just to get me through until the work could be done. They returned within 2 days to "camera" the sewer and confirm the blockage. Compared to other companies, the cost for this was more than reasonable. I got 3 other estimates for the work. They were the most reasonable by more than $2,000.00, and everyone was bidding to do the same work in the same amount of time with the same follow-up. They completed the work as agreed upon and I am completely satisfied.
Description of Work: Repaired/replaced part of the sewer and installed new clean out valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate your feedback and we thank you very much for your business. It means so much to us that we could help you during your plumbing emergency! Thank you for choosing Len The Plumber.

Walter K.
07/2014
5.0
plumbing, home remodeling
  + 0 more
the faucet we had could not be repaired the plumber suggested a particular brand - he showed us the photo of a particular model which we didn't care for but we wanted the upscale model of it the plumber said he would order it quoting a price of installation and new faucet - he called the next day stated it would about 2 days to get the model we wanted, 2 days later he called new faucet was in scheduled an install time excellent job this is about the fourth time we used len the plumber - no complaints at all very professional
Description of Work: Installed a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're pleased to hear that the technician who serviced your home went above and beyond to service you. We will certainly share your kind words with him! As always, we greatly appreciate you choosing Len The Plumber and we thank you for your business.

M A.
07/2014
5.0
plumbing, wells
  + 0 more
They did a great job. Not only did the sump pump need replacing but the whole pit had to be re-dug and a new insert put in. Work was completed in just a few hours and the plumber left no debris. I have used them several times and have always had a good experience. They are quick to respond and I feel the pricing is very reasonable.
Description of Work: Sump pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,568

Response from Len The Plumber, LLC.
Thank you very much for leaving us a review and we're happy to know you've had great experiences when using our services. We will certainly share your feedback with the technician that serviced your home. As always, we greatly appreciate you choosing Len The Plumber!

BEVERLY G.
07/2014
5.0
plumbing
  + -1 more
Mechanic was very polite, neat, and made a second visit to try to make the repair less expensive, which it was
Description of Work: Replace the pipe from water line to toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review, and we will certainly share your feedback with the technician who serviced your home. Thank you for your business and for choosing Len The Plumber!

Martha B.
07/2014
3.0
plumbing
  + -1 more
Not too well. The clog was not discovered, and work was done that did not solve the problem.
Description of Work: Tried to fix clogged toilet

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Len The Plumber, LLC.
Thank you for providing us with feedback from your experience. A service manager will take a look into your specific situation. As always we greatly appreciate your business and for choosing Len The Plumber!

Sylvia L.
07/2014
5.0
plumbing
  + -1 more
This provider was on time, professional and went out of his way to help us to order some parts exclusive to our system. He later came back at a reduced rate to install the few extra items we ordered from the manufacturer. He was kind, knowdegeable and courteous. Great Service!
Description of Work: He fixed our broken commode

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're pleased to know you had great service! We thank you very much for taking the time to leave us a review. We will certainly share your kind words with the technician who serviced your home. Thank you for choosing Len The Plumber!

KENNETH H.
07/2014
5.0
plumbing, water heater repair
  + 0 more
The technician did w great job on the installation of the kitchen faucet and the tank for the water heater.
Description of Work: Fixed water heater and installed a kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Len The Plumber, LLC.
We will certainly share your kind words with the technician who serviced your home! Thank you very much for choosing Len The Plumber for your residential plumbing needs.

Joan M.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Arrived and installed on the same day that I called. Awesome service.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Len The Plumber, LLC.
Thanks for the review! We're so happy we could provide you with quick, same day service. Thank you for choosing Len The Plumber and we appreciate your business.

edward W.
07/2014
4.0
plumbing
  + -1 more
prompt, very efficient, courteous but a little expensive.
Description of Work: Installed a new outside faucet and fixed a pipe leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thanks for the review! We appreciate your honest feedback.

James H.
07/2014
5.0
plumbing, wells
  + 0 more
Prompt service and the work was completed quickly. Very satisfied
Description of Work: Replaced well pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We always love to hear from our customers, and appreciate your feedback. As always, we greatly appreciate you choosing Len The Plumber for your residential plumbing needs.

Charles M.
07/2014
2.0
plumbing, water heater repair
  + 0 more
Len the Plumber misdiagnosed the problem twice, and we paid for fixes to the hot water heater that weren't necessary. When they finally found the problem, it was a circuit breaker -- nothing was wrong with the hot water heater. It too three visits to find the problem. Altogether, a very unsatisfactory experience. When the technician arrived on the first visit, he simply assumed it was the hot water heater and replaced the heating element, which turned out to be fine. A little basic investigation would have revealed the real problem. Definitely not using again.
Description of Work: Our problem was no hot water.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Len The Plumber, LLC.
Thank you for bringing this issue to our attention. We are always striving to improve our services, and your honest feedback is important to us. We have alerted our service department and a manager is taking a look into this situation.

Jeanne F.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
After a very cold winter, my kitchen drain was completely clogged and no amount of Drano would open it. I also heard water running under my trailer, indicating a leaky pipe. Ron arrived and crawled under the trailer to find the source of the leak. He gave me the estimate and started working. It took just a few hours and all was, and continues to be, working perfectly. I have worked with this company before and found them to be very good and reasonably priced.
Description of Work: Found the source of a leak and repaired it; also vacuumed the entire system to clear the drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review today! We love to hear about our customer's experience and we thank you for choosing Len The Plumber.

Patrick B.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Went very well. They took care of everything from A-Z in one afternoon.
Description of Work: Replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate your review and will certainly share it with the technician who serviced your home! Thank you for choosing Len The Plumber.

steven K.
07/2014
5.0
home remodeling, plumbing
  + 0 more
When I decided to do a complete tear out and renovation of my basement bathroom I knew that I would need professional help to do all the plumbing work. I called Len the Plumber because they have been around a long time and have a good reputation. All work done by Len the plumber was very good quality. My regular contractor did all the demolition of the old bathroom and everything was torn out down to the studs. Len then came in and installed all new copper pipe, snaked all drain lines and camera the main toilet drain. Installed new toilet and all new plumbing to serve new sink. All work was done with very good quality and the work area was left very clean. No problems no hassles. Everything went well. They did a great job I was satisfied!
Description of Work: All plumbing and drain work for complete remodel of basement bathroom and then install all new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Len The Plumber, LLC.
Thank you so much for taking the time to leave us a review! We greatly appreciate you choosing Len The Plumber to help you complete your bathroom renovation. Thanks again for your business.

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day