Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 301-325 of 1253 reviews

Debra R.
02/2015
5.0
plumbing
  + -1 more
It was excellent. They came out when they said they were going to. The problem to me was, we had a leak and it wasn't identifiable. For me, I didn't like where it was coming from. They had to identify and repair it. It wasn't easy repairing because they had to cut the copper piping and everything. They just did a wonderful job. They are reliable and dependable. I would recommend them.
Description of Work: Fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're happy to hear that you had a great experience when using our services! Thank you for taking the time to leave us a review, and for recommending our services. We greatly appreciate your business!

Alice M.
02/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
There was a lot of work involved as they had to dig up the drain line to the sewer and they did a very good job. I will continue to use them for my plumbing needs.
Description of Work: They came to clean the main sewer line and unclog multiple toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Len The Plumber, LLC.
Thank you very much for taking the time to leave us a review! We appreciate hearing about your experience when using our services, and we thank you for continuing to use us for your plumbing needs.

MARC P.
01/2015
4.0
plumbing
  + -1 more
Recaulk job was fine. Leak turned out to be unrelated to caulk but would have been hard for them to know that since we could not reproduce the leak when they were there.
Description of Work: Recaulk shower to address possible leak.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Len The Plumber, LLC.
Thank you for taking the time to share your experience with us! We apologize that we weren't able to fix at the time of our service, but we appreciate you choosing Len The Plumber for your home's plumbing needs.

Catherine R.
01/2015
1.0
plumbing
  + -1 more
Haven't heard from the since the service. It has been a week. Claim that dirt got back into the sump pump from all the rain we had been having.
Description of Work: Called them regarding a problem I was having with a sump pump, that they didn't clean.
Rating CategoryRating out of 5
$800

Response from Len The Plumber, LLC.
Thank you for bringing this issue to our attention. We have escalated your feedback to our service department and they should be in contact with you shortly. We sincerely apologize for the inconvenience we have caused!

Denise S.
01/2015
5.0
plumbing
  + -1 more
We called to set up an appointment which we needed ASAP and someone was sent that day. The plumber was very professional and knowledgeable. He diagnosed the problems immediately and repaired them to our satisfaction.
Description of Work: Repaired a leak under the kitchen sink and repaired an outside faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Len The Plumber, LLC.
Good morning--We appreciate you taking the time to leave us a review, and we value your feedback. Thank you for choosing Len The Plumber for your plumbing needs. We're happy to hear the technician was professional, knowledgeable and diagnosed the problems immediately. Please feel free to contact us should you need anything else!

Scott A.
01/2015
1.0
plumbing
  + -1 more
I called on Wednesday, 1/7 to set up an appointment for Saturday, 1/10. I was given an appointment window of 0800 - 1200. At 1145 I got a call saying they were running "a little late" and would be there "closer to 1300". By 1410 I had received no contact and called to cancel my appointment.
Description of Work: Failed to show.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
1.0


Response from Len The Plumber, LLC.
Good morning--We apologize for the inconvenience we have caused you! There are many variables that are out of our control, which can lead to scheduling errors. We are so sorry for the communication error on our part, and we appreciate your feedback.

Rebecca N.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
The service went great. The pricing was great and I would definitely recommend the company to others. They were great at explaining the process and gave good recommendations on things we could do in the future. One plumber came out and completed the job in about 3-4 hours. I had no problem scheduling their service.
Description of Work: I hired the company to replace part of the drainage line to make sure the water flow worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
We're happy to hear you had great service from our technician! We greatly appreciate you telling us about your experience, and we'll be sure to share your review with the technician who serviced your home. Thank you again for choosing Len The Plumber!

Bob R.
01/2015
5.0
plumbing
  + -1 more
The service went well. I thought their pricing was pretty expensive. The plumber was very polite and did a great job. He provided some good suggestions and was efficient. I had no problem scheduling the service and they came out right away. I did find them through my church bulletin.
Description of Work: I hired the company to put a new handle on the toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Len The Plumber, LLC.
Thanks for contacting us through the church bulletin! We're happy to hear our technician was efficient and provided you with good suggestions. We appreciate your business and we thank you for choosing Len The Plumber!

Mary H.
01/2015
5.0
plumbing
  + -1 more
The service went fine. Two plumbers came out and completed the job in about an hour and half. My brother in law primarily dealt with the technicians. We had no problem at all scheduling the service. There was no extra charge for their emergency visit. They came out when they said they would.
Description of Work: I hired the company to diagnose a leak and repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Len The Plumber, LLC.
We appreciate hearing about your experience, and we're happy to hear that our technicians were prompt and efficient. Thank you for your business and we appreciate you choosing Len The Plumber!

James B.
01/2015
4.0
plumbing
  + -1 more
The service went well. One technician came out and completed the job in about an hour and a half. He was a nice guy and there was no mess left after the job. I had no problem scheduling their service.
Description of Work: I hired the company to put back together a pump for a sink in the laundry room.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you so much for taking the time to leave us a review! We greatly appreciate your business and we thank you for choosing Len The Plumber. Please do not hesitate to contact us should you need anything else!

Lewis W.
01/2015
5.0
plumbing, water heater repair
  + 0 more
The service went well. One plumber came out and complete the job in about 1-2 hours. He did quality work and was very professional. They were very responsive and scheduling was super easy.
Description of Work: I hired the company to replace some parts on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Len The Plumber, LLC.
Thank you for leaving us a review! We are happy to hear that our technician did quality work and was professional while doing it. We appreciate you choosing Len The Plumber, and we thank you for your business.

wesley C.
01/2015
5.0
plumbing, sewer cleaning
  + 0 more
I have used the company for about 2-3 months now. The plumbers do excellent work. They did a really nice job cleaning up after themselves. I have had no problems scheduling with company.
Description of Work: I hired the company to clear a blockage and repair the sewer system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Len The Plumber, LLC.
We're happy to hear that our technicians complete their work in a timely fashion and that they do a great job of cleaning up after themselves. Thank you for being a repeat customer and for always choosing Len The Plumber!

WILLIAM F.
12/2014
3.0
plumbing
  + -1 more
The initial response was satisfactory as a response to a blocked sewer line. As part of the service they offered to video the line but could not do it the same day. We agreed to use them to replace the sewer line outside the house from the house to the connection with the county line. We had to agree that they would not be responsible for damage to shrubbery. As a result we lost azalea bushes and other plants that were destroyed with no regard as to whether they could be preserved. The excavated dirt was not restored to the trench. The work area required many hours of hired help to restore the grades so restoration could begin.
Description of Work: Replaced a blocked sewer line outside of the house. The work involved clearing the blockage. The sewer line could not be used for two days waiting for a video service. The line required replacing. The replacement crew did the job in one day. The replacement was satisfactory but the filling of the trench caused damage to my yard and a neighbors yard.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$8,500

Response from Len The Plumber, LLC.
Good morning--We thank you for choosing Len The Plumber for your sewer line repair. We sincerely apologize that some of the shrubbery could not be saved. Each sewer line repair or replacement is very different, and depending on the size and type of job, grass and greenery cannot always be saved. Thank you again for bringing this to our attention, and we thank you for your business.

Pat G.
12/2014
5.0
plumbing
  + -1 more
I was very satisfied with the workmanship. The gentleman was very polite, thorough, and cleaned up his mess. He also wore foot protectors to protect our floor and I was very happy with his job.
Description of Work: He did some plumbing work for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're pleased to hear that you were very satisfied with the technician's workmanship and that he was polite, thorough, and cleaned up after himself. We thank you for choosing Len The Plumber and greatly appreciate you r business!

Barbara S M.
12/2014
5.0
plumbing
  + -1 more
It went great. I would recommend this plumber as well as use him again if I needed to.
Description of Work: Plumbing service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review and we will certainly pass on your kind words to the technician who serviced your home. Thank you again for choosing Len The Plumber! We greatly appreciate your business.

James D.
12/2014
5.0
plumbing
  + -1 more
We've been using them for over 20 yeas. Every time we have a problem, we call them. They're reliable, respectful, and are good. We love them.
Description of Work: They are our regular plumbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for being such a loyal customer! We appreciate you always calling us whenever you have plumbing issues. We thank you very much for leaving us such a kind review.

Ronald A.
12/2014
5.0
plumbing
  + -1 more
Very quick response. Plumber was knowledgeable and informative, and did a good job. They seem pricey, but one should probably expect to pay a premium for short-notice availability - it costs money to have people at multiple locations waiting for a call. I would use Len the Plumber again in an emergency, but might look for other options for a non-emergency job.
Description of Work: Replaced leaking section of pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We're happy to hear that our technician was knowledgeable and informative. We appreciate you choosing Len The Plumber for your plumbing needs.

Webster D.
12/2014
4.0
appliance repair, plumbing, water heater repair
  + 1 more
My problem was the hot water heater was showing a lockout code reading. Both repairmen were very nice, on time, and very professional. The first repairman was able to resolve my problem by resetting the hot water heater code. He called his office for the cost of a new replacement unit. (This visit cost about $49.00). After a month the unit showed another lockout code. The second repairman was not able to reset the code on the unit. I showed him what I found on the Internet with people having the same problem. He explained that it would cost $300 to perform that task with no guarantee that it would work. I understood his point put refused the service. The repairman also called to get the cost of replacing my unit with a new unit (replacement with new unit $1,900). This service visit cost $100. I was able to resolve the issue with what I learn from the Internet and it has worked for the past 4 months. The service provider was nice and explain everything that he did and what he could do. My only negative with this experience is that I got the feeling that replacing my unit with a new unit was pushed more than finding a solution to my issue.
Description of Work: Hot water heater was showing a lockout code. First service repaired unit by resetting hot water heater. Second visit, repairmen was not able to reset code and highly recommended that I purchase new hot water heater.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$150

Response from Len The Plumber, LLC.
We know how frustrating it can be to have a home without hot water, so we appreciate your patience with this situation. We apologize that we weren't able to fix the issue in a timely matter, and hope that in the future you will consider using our services again.

Henry M.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
It went well. Couldn't use basement clean out so he removed the toilet and got it done that way. Put everything back perfectly and cleaned up nice.
Description of Work: Cleared my toilet clog in the main line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Len The Plumber, LLC.
We're pleased to hear that the technician performed the work and also cleaned up after himself. We always like to hear from our customers, and we thank you for taking the time to leave us a review. Thanks again for choosing Len The Plumber!

Janice O.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
They removed the trap & snaked out the pvc drain.
Description of Work: Bathroom sink was draining slow Bathroom sink was draining slow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We greatly appreciate hearing about your experience.

Peter S.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
All services performed well in expectations.
Description of Work: Reattached piping under kitchen sink. Cleaned drain in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Len The Plumber, LLC.
We're happy to hear that the technician performed excellent service for you! Thank you for choosing Len The Plumber.

DALE M.
12/2014
4.0
plumbing, drain cleaning
  + 0 more
o.k....the drain, is still running slow
Description of Work: unclog a basement drain

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$249

Mark S.
12/2014
5.0
plumbing, water heater repair
  + 0 more
Experience was great. I received a call from the office, to see if they could come out earlier than scheduled. I agreed and Jim was on site at the time stated. I was working from home and had to take a couple of calls and he was patient and understanding. I explained the symptoms for both toilets. He knew right away what was needed. The toilets had all the original parts and were approximately 9 years old. They were just worn out. He provided the quotes and estimates for each of the items for current and future work. He went to work to fix the toilets. Jim was efficient and thorough. Once everything was replaced, he explained again the work that was completed. Service was exceptional and we look forward to them completing the other items on our "to be done" list.
Description of Work: Two toilets had internal tank mechanisms and flappers replaced. Also, secured a loose water pipe that was vibrating when the toilet downstairs was flushed. Provided estimates for water heater replacement (traditional tank and tankless) and a labor estimate for a sink install (labor only).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Response from Len The Plumber, LLC.
We're so happy to hear that our technician performed excellent, quality service for you! We thank you very much for choosing Len The Plumber and we greatly appreciate your business. Please do not hesitate to contact us again should you need additional services.

Andy I.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
I had a huge clog in the kitchen with standing water in the sink. The clog was behind the wall so I couldn't get to it without a snake. i also tried pouring some drain cleaner hoping it would melt whatever it was in the way. I eventually gave up and called Len the Plumber around 9am the next day. They offered same day service and I was given the window of arrival between 11am to 3pm. The plumber arrived around 10:45am and gave me a quote for the cost of service before he would start. The plumber was very professional, thorough, and polite. First, he inserted a snake roughly 23 ft down the pipe to clean things out. Then after he finished snaking he filled up the sink several times to make sure it drained well before he packed his stuff. After that he cleaned all the wet spots under the sink and on the kitchen floor for me before handing me the receipt. Overall, I'm very pleased with the service, but just hope that it could be cheaper.
Description of Work: Unclogged a kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Response from Len The Plumber, LLC.
We're happy to hear our technician arrived on time and supplied you with a quote before any work was performed--it's part of our guarantee! As always, we greatly appreciate your business and we thank you for choosing Len The Plumber.

John M.
12/2014
5.0
excavators, plumbing
  + 0 more
Everything was fine. We didn't get a second estimate. They seemed a little high, but they gave us an estimate, and they didn't have to any additional work. They were here just about the whole day, it was expensive. The quality so far has been good. They were very prompt.
Description of Work: We used Len The Plumber. We used him yesterday. We had a major plumbing problem. We had main pipes that were stocked up, and he had to use the camera to find it. He had to dig up the floor, and replace the pipe, and then cement it. He finished the job yesterday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're happy to hear that the work was completely promptly! We thank you for choosing Len The Plumber, and we truly appreciate your business. Please do not hesitate to contact again should you need anything else.

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day