Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 201-225 of 1253 reviews

John T.
08/2016
5.0
plumbing, drain cleaning
  + 0 more
On time. Took care of the problems. Reasonable cost. Happy with work they did
Description of Work: Drain problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

miss.ericka s jones jrs. M.
08/2016
5.0
appliance repair, excavators, heating & air conditioning/hvac, plumbing, septic tank, water heater repair, water softeners, gas logs, wells, drain pipe, accountant, marble & granite, home remodeling, gas leak repair, sewer cleaning, drain cleaning, heating oil companies
  + 15 more
e-mail-mickeymouse.montgomery40@gmail.com.
Description of Work: e-mail-mickeymouse.montgomery40@gmail.com.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$733

Judy D.
08/2016
3.0
plumbing
  + -1 more
They had to reschedule and came on the second day. The plumber told my husband what he had to do sounding like it was a major job. From the time they arrived to the time he cleaned up and left was less than 45 minutes. Bill was $330.00. I called to speak to owner, he was out of town and was to call me the following week. No phone call. I did tell the woman who answer the phone what I needed. Will not use them again
Description of Work: Had a small leak connecting to hot water heater

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Lou M.
07/2016
4.0
plumbing
  + -1 more
I didn't get them from Angie's List. It was the first time I ever used them. It was okay.
Description of Work: I used Len The Plumber. They repaired a toilet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

george C.
07/2016
1.0
plumbing
  + -1 more
Was sold a new toilet with a used toilet seat. Reported issue and was told plumber would call back. Never got call.
Description of Work: Drains unclogged, pipes and toilet replaced.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


george C.
07/2016
1.0
plumbing, drain cleaning
  + 0 more
Sold new toilet with used seat. Called to report never got a response.
Description of Work: drain unclogged, pipe replaced, toilet replaced

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


07/2016
5.0
plumbing
  + -1 more
The service was satisfactory. We have them come out a number of times in the past and we have always been satisfied. We have been using them since we moved into our house years ago. We have had five or six different needs for a plumber and they have come out and done the work. We pay a little bit more, but we trust them.
Description of Work: We had a plumbing issue and Len The Plumber came out, told us that it was a bigger job, and gave us an estimate.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
07/2016
5.0
drain cleaning, plumbing
  + 0 more
They've done multiple services for years and years. They have always been wonderful. We arranged a PVC to make it a lot easier to work with. They were prompt. They replaced my entire line going up to the street years ago. They've always been good to us. The are my go to.
Description of Work: I had a nasty stink job under my sink. I tried to clean it up but I couldn't get to it too much and he did that.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
07/2016
5.0
plumbing
  + -1 more
Whoever put the line out, did the line on their own and did not do it the right way from the house to the street with the grid. So it was all messed up. They had to use jackhammers to get to it. They've been here a couple of times. They are my go to and I will continue.
Description of Work: They fixed the line out from the house to the street.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alethea C.
07/2016
3.0
gas leak repair, plumbing
  + 0 more
I mean, they are okay. My oven has not worked since and they won't do anything about it. Their communication was not good. There was communication failure before. They never answered my question and they did not tell the plumber who had to come back out to address the oven issue. They did not tell him what the issue was so when he got here he said they did not deal with that, so it was a waste of a lot of time. It was about a week and a half of back and forth calling.
Description of Work: They checked what I thought was a gas leak on my stove. There was where the turn off valve is.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$200

07/2016
5.0
plumbing, drain pipe
  + 0 more
We would use them again because we have used them in the past. We were repeat customers. They came in another time when the faucet on the back of the house started leaking. My husband scheduled an appointment and that particular day of all day, he had a sinus migraine. The guy came in and he was as quiet as a church mouse. We told him that Paul had a headache and he did everything possible to keep the noise to absolute minimum. They are that conscious of their customers.
Description of Work: Len The Plumber replaced our sewer line.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,700

Deborah P.
07/2016
5.0
plumbing, wells
  + 0 more
I had a very good experience with them.
Description of Work: Len The Plumber replaced a pump.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katherine H.
07/2016
5.0
drain pipe, plumbing
  + 0 more
The entire repair was done quickly and professionally. The workers showed up as scheduled and started right in on digging up the old broken terra cotta pipe. The water to the house was shut off during the process and we totally appreciated how quickly they got this work done. They started about 8 AM and even through a torrential downpour, they kept working and got the job done and everything cleaned up by 1:30 (and my water was turned back on - yay!). A truly fantastic job done and all systems are flowing without backup now!
Description of Work: replaced exterior drain pipe from house to street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

victoria K.
07/2016
1.0
plumbing
  + -1 more
They had to go through the sidewalk to get to the plumbing. Initially it was just going to be a small hole. They said they would try 2 different machines. One was a more expensive than the other. They tried the most expensive machine first and it didn't work. They ended up using the least expensive machine and ended up taking up the whole sidewalk instead of just a small section. Instead of pouring a new sidewalk they patched they entire thing without setting it or anything. It has now fallen through and has left holes all throughout. I have called them countless times and have just recently gotten in touch with someone and am still trying to get someone to come back and fix it.
Description of Work: Fixed some old plumbing.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$35,000

Rebecca Von V.
07/2016
3.0
plumbing
  + -1 more
The job was done okay but I think their prices are an outrage. believe are not we were not been able to get the washers of our facet on our sink off because we didn't have the right tools we bought tools but there are still strips so that's why we called them.
Description of Work: I used Len The Plumber for plumbing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nathan Y.
07/2016
1.0
plumbing
  + -1 more
It was okay, nothing special. They are way overpriced. My grades are based on their price, but they are unprofessional as well. The personality of the individual was unprofessional. The quality of the work was fine.
Description of Work: They installed a toilet seal.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$250

JENNIE B.
07/2016
5.0
plumbing
  + -1 more
They were great. They came on a Sunday morning and I had a leak in my pipes and they were insulated so I had no idea what it was. The plumber’s name was Ricky Ricardo and he was superb, he was excellent. He explained everything to me. I had some followings where I sent them pictures and the supervisor got back to me which was great and they came out to do a house visit to make sure I was comfortable with what they explained. It was under $400 and they replaced a section of copper piping. He did an amazing job. Even their responsiveness to my questions, it was just something I noticed when Ricky and I know he would explained it to me it’s just I wasn’t attentive as I should have been. So when I called back they were very responsive and wonderful.
Description of Work: They replaced a section of copper piping.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Lou T.
07/2016
5.0
water heater repair, plumbing
  + 0 more
We used them in the past for a drainage issue from our sink in the kitchen. That was many years ago. Everything was efficiently done. They were very pleasant and they handled the job. They don't have to contract out, they use all their own people. They're just helpful.
Description of Work: We replaced our hot water heater with them, a couple of years ago.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Lou T.
07/2016
5.0
plumbing
  + -1 more
They had to excavate and put in new piping and everything. They were very efficient. They put a scope down into the pipe area to see what the reason for the blockage was. We were watching when they were doing it. Even the county had to come in, from the end of our property to their large drainpipe and clean out. So, basically, we had a broken pipe and that was all replaced. It's running fine now. They did a really nice job. The young man that came in first was really thorough. He was very neat about it because he had to take our toilet off. They had to use a device to go down through the pipe with it. He had to really push it through. He had plastic that he put up on the walls and everything because when they pulled it back up there would be splattering and there was. But, we didn't have any problems as far as on the walls or anything. He was very clean and thorough with that too. So they did a good job. They found the problem and fixed it. They were very careful digging it up to get to the pipe. We only lost one bush. We have a weeping cherry tree that they had to go right beside. Actually some of the roots were under it and they were very very careful with that. So I was real pleased with what they did.
Description of Work: Our downstairs toilet was overflowing and wasn't flushing. They came in, used a device, routed the whole drainage system there and discovered we had a broken pipe underground. That was repaired.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris L.
07/2016
4.0
plumbing
  + -1 more
They did well and they were over priced. They were high on their price for what they did. It took them a day or two to call me back, but they did. They were right on time and professional. They came out and gave me a price for their work. He gave me a price to do the plumbing work from the drain to the house. He gave me another price to do the drain and replace the garbage disposal. After he came back, I told him to do the plumbing work. He tidied up after himself, and he was done in about an hour and a half. He had everything on the truck. I probably would not because, he was a little high.
Description of Work: Len the Plumber fixed a drain for me. The pipes had rotted out, so they replaced them with PVC.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$560

David G.
07/2016
4.0
plumbing
  + -1 more
I called because my downstairs neighbor reported water leaking through her ceiling. I found water accumulating around my hot-water heater, and called a plumber. I got disconnected on three tries to call (twice right when I called, and once when I was trying to talk to the office), but once I got through on the fourth try, service was excellent. The person on the phone asked how large my water heater was, whether it was gas or electric, and how old it was (presumably, if it was old, the repair might involve replacing it). The main office called me when the plumber was dispatched, and told to expect him in about 30 minutes, which is when he arrived. It took 90 minutes from the original call to the plumber's arrival; this is fine on a Sunday afternoon. When he came, he looked around the water heater, and found that the leak wasn't there. Rather, it was from the pipe which drains the condensation from the heat pumps; he showed me where the pipe was backing up. He could not fix the pipe because that was not his responsibility; I live in a condominium, and the clogged pipe was a common pipe, outside my apartment, and thus the responsibility of the building management. I was charged a fee for the diagnostic visit.
Description of Work: Investigated a leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$113

PAUL & RENEE S.
06/2016
1.0
plumbing
  + -1 more
Had used this company 2 years ago to replace an outdoor faucet. Work was done very well and at a reasonable price. Plumber was excellent and very courteous Needed a different outdoor faucet replaced. Received quote which was outrageous!! Technician didn't seem to understand some basic preliminary work I had done to see where the problem was. Thoroughly frustrated and will not be using them again!!!
Description of Work: Nothing!!

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$515

Response from Len The Plumber, LLC.
Hi there! We're happy to hear that our technician was excellent and courteous, however we're so sorry to hear that you're upset with our pricing. Please know that we've let the service manager know of the issue, and she'll be in touch shortly! Thank you.

Erwin M.
05/2016
4.0
drain cleaning
  + -1 more
I called at 7:30 am and made an appointment for 8:00 am - noon window. They came out around 8:45 am. They were nice enough, a bit quite but nice. They looked at the drain pipes and told me they could install a clean out and snake it. They we back to the truck and came in with paperwork and a quote. It was $235 to snake the drain and $89 to install the clean out. I would have installed the clean out myself but didn't have time at the moment. Work was done and they gave me $20 off for being an Angie's List customer.
Description of Work: Called to have a drain snaked. This had happened before in the same place and liquid drain cleaner wasn't doing a thing to help.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306

Kathy H.
05/2016
5.0
plumbing
  + -1 more
They came right out. I asked them to look around for other items that needed to be fixed and they got it done. Whenever I call, I ask Justin because he is honest and trustworthy. They are just phenomenal and I really like them. Their honest really impresses me. It's hard to find a company you can trust.
Description of Work: I had a pipe that was dripping in my family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa W.
04/2016
5.0
plumbing
  + -1 more
They were prompt he was courteous and kept in touch with me. They were very good he did a great job I love it.
Description of Work: They installed an island sink and updated my bathroom sink, they are also coming back to work on my

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day