Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 151-175 of 1253 reviews

Clarita B.
01/2017
5.0
plumbing, drain pipe
  + 0 more
Fine. The only thing I did not like is that they did not offer a seeding of grass. Nice service and very professional. The operator of the backhoe was precision in action, he saved my beloved red maple tree in the front lawn by carefully digging around it's root system. They kept telling me how beautiful a tree it was and that I should be prepared to possibly loose it but they would try their best to save it, and they did their dardndest!!! I whole heartedly feel confident in recommending their services.
Description of Work: mainline clean out; video of drain pipe which was found to have collapsed; remove and replace collapsed mainline with pvc piping, install two access points.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

John G.
01/2017
5.0
plumbing, sewer cleaning
  + 0 more
Very prompt response and thorough, professional resolution of my plumbing emergency.
Description of Work: Needed my sewer line cleaned out on a Friday night. Len the Plumber was the ONLY one willing to come out immediately and fix my problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth F.
01/2017
4.0
plumbing
  + -1 more
Plumber spotted problem straight away said what needed to be done. Quoted price at the time thought it would take least over hour or so and agreed. But after seeing what was needed and it only took 30 min it was over priced.
Description of Work: Leak in a water pipe in basement

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$625

Angela W.
01/2017
5.0
plumbing, sewer cleaning
  + 0 more
Wonderful. The technicians were #1 on time, knowledgeable, & I was completely confident in their assessment. What they didn't know was county workers had already been out to determine whether it was a county issue or a property owner issue. The county evaluated the problem and explained to me what was going on. One of my neighbors also told me what the problem was because they had the same issue. Len the Plumber came out and told me the exact same thing as the County and my neighbor. So, I was completely confident in their assessment. Not to mention, the technicians were very friendly, knowledgeable, they felt like family or at least very good friends.
Description of Work: Main sewer line backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ronald W.
01/2017
1.0
plumbing
  + -1 more
wanted approx $500 to fix a broken plastic pipe and tried to sell me an additonal $2500 plus work.got another plumber
Description of Work: repair a broken plastic pipe to water filter

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Ashley W.
01/2017
4.0
plumbing
  + -1 more
No work was completed by this contractor.
Description of Work: I had a leak that needed to be addressed. I thought it was coming from the bathroom upstairs but turned out to be siding, so had to call a different contractor. Paid the service call visit only.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Sarah W.
01/2017
3.0
plumbing
  + -1 more
He completed within a fair amount of time. Although he put things back in completely different cabinets than he pulled them out of.
Description of Work: We needed our dishwasher hooked up to the line and a line created to run water from the sink to the fridge. He quoted me $300 for both jobs. It seemed odd they would be the same price since one was an easy fix and one required him drilling through a bunch of cabinets and removing the stuff on the bottom shelves. So we agreed to installing the water line and installed the dishwasher ourselves

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

brenda S.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Things were great ONCE they came out...bu the Saturday I called she told be no one might be able to come out because of the weather but someone would call me. The next morning, I emailed them and received a better response. She said the reason they didn't call was because of the incumbent weather. Since when do phones not work. Besides that, by the time I called the roads were fine. But, the man who came out hurried once he knew I had company coming.
Description of Work: Unclogging a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Suren E.
01/2017
5.0
plumbing
  + -1 more
Excellent service and bit pricey but job well done.
Description of Work: Great company. Great service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David R.
12/2016
5.0
plumbing
  + -1 more
Am I dreaming? The plumber was here in 45 MINUTES. The plumber was affable, knowledgable and very effective. Job was completed in minutes. Wow!
Description of Work: Toilet got stopped up in New Years ven hours before we were expecting lots of party guests

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Kathleen A B.
12/2016
5.0
plumbing, drain cleaning
  + 0 more
good. The plumber was so nice, explaining everything. No pushy and was very knowledgeable.
Description of Work: drains cleaned out. new toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,539

Donald M.
12/2016
5.0
plumbing
  + -1 more
Work was well done by a professional and experienced plumber.
Description of Work: Leaking toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara D.
12/2016
5.0
plumbing
  + -1 more
He was timely and in and out within 15 minutes. All that was needed at this time was a gage, which he had on his truck
Description of Work: Needed a new gage, which he had and, he was extremely nice and professional. Would definitely request Victor Linthicum again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Karen D.
12/2016
5.0
plumbing, water heater repair
  + 0 more
He responded quickly, and gave us several options of water heaters to select from; he was knowledgeable, courteous, responded quickly to my call for a plumber, and did not waste time when he came to do the work.
Description of Work: replace water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sidney S.
12/2016
5.0
plumbing
  + -1 more
They offer exceptional service! The company is very very responsive and have a quick turn around time between the time of contact and having a technician at your door. All of the service technicians I have worked with really know their craft and the industry. They are very professional and courteous making sure to be respectful of the home and always covering their shoes. I thought it was really impressive that only are the prices fair but they even offer 2-3 payment strategies. It's refreshing to not have long wait times.
Description of Work: I've used Len The Plumber on multiple occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra C.
12/2016
5.0
plumbing, wells
  + 0 more
The tech quickly and accurately diagnosed the problem and simply charged us an $89 service fee.
Description of Work: We thought that the well pump had finally died when the water stopped running. We called Len the Plumber and a tech arrived within two hours. After trouble shooting everything, he determined that the electrical outlet was dead and not the pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Melanie B.
12/2016
5.0
plumbing
  + -1 more
All went fine... except within a few months I had a crack in my brand new toilet seat. The toilet was expensive and I wouldn't expect it to crack - never happened to any of my other seats before. Nothing out of the norm was done to the seat (that I know of - the seat is in a powder room that I never use - only guests use). The company was very quick to respond and will replace the seat with no charge because they warranty their work. So, in essence, no problem. Just hope this isn't going to be a regular problem with the toilet.
Description of Work: 3 bathrooms needed work. 2 needed an new flush system (small and quick job). 1 bathroom needed a toilet replaced because there was a crack in the lower basin area.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

June H.
12/2016
5.0
plumbing
  + -1 more
The plumber (Will) was professional, courteous, and thorough. Everything went well and all work was completed.
Description of Work: Multiple projects -- replaced kitchen faucet; shower sprayer, inner workings of two toilets, and spigots to wash basin, along with checking all household plumbing and making recommendations for possible future work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Suesyn Z.
11/2016
1.0
plumbing
  + -1 more
This was a terrible experience. To start with, we were told they'd be here between 2-6pm. We then get a call at about 5pm saying they would not be coming that day because their jobs were running late. They then rescheduled the next day between 9-1pm. Not first thing in the morning because they had to cancel, nope. We were also in the middle of re-tiling our tub surround so we really needed this to be done ASAP the first day and pushing it back a day set us back. They show up the next day, we show Walter the issue, we already have the access panel removed so that he has full access and can easily replace the diverter. We also show him the short pipe from the back of the sink that snapped when we removed the sink from the wall. We're expecting maybe $250 total. They charged us $665. No, that's not a typo. I believe they have a 'hands are tied because we need to finish this renovation' charge or something. This was an unbelievable rip-off. Go check for yourself, price-gouging, pure and simple. To complete the scam, Walter told us that we would not need the extender kit because the fixture he provided would indeed fit. Well guess what folks? It did not. So a Sunday night trip to Home Depot it was, to get longer screws. And even then? We had to drill a bigger hole into the piece to get the screw underneath to fit. All because it was NOT the correct size fixture even though he told us it was. The icing on the cake? It took him 2 HOURS to replace the diverter. 30 minute job at most. He didn't even have to open or close up the access panel, no removal of tile, drywall, nothing. We did the sink pipe ourselves. This whole experience was terrible. We are never using Len the Plumber again. Please save yourselves the price-gouging and incorrect assessments and go with a smaller private company.
Description of Work: Replacement of shower diverter valve including new fixture kit. New sink pipe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$665

Eric G.
11/2016
4.0
plumbing
  + -1 more
Very smoothly. After making the appointment the day before, I received an email on the day of the appointment, about an hour or so before the plumber arrived. The email showed a photo and name of the plumber arriving. The plumber was friendly and professional and fixed the issue. The service as a little bit pricier than I had thought but fair.
Description of Work: Replacing a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Victor C M.
11/2016
5.0
plumbing
  + -1 more
They've been by a couple of times. They've done a good job. I had the same guy do two different things. We had a gas stove installed and they had to run a gas line. They replaced a utility tub in the basement. So, two different jobs, both of them, we were quite satisfied with. They were prompt, they got here the next day pretty much. I've got no complaints. What stood out was promptness, workmanship and professionalism, the whole nine yards.
Description of Work: We used them for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
11/2016
2.0
plumbing
  + -1 more
Very responsive and very friendly employees. But I don't recommend using because I don't trust their recommendations. They told me I needed a major pipe replacement and discouraged me from getting other estimates.
Description of Work: Inspected our bathroom pipes and sewer clean out.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$250

Gloria S.
10/2016
5.0
heating & air conditioning/hvac, plumbing, wells, drain cleaning
  + 2 more
They were very nice, they are always punctual, if you have a plumbing problem they come right away.
Description of Work: I used Len The Plumber for plumbing service. They put in a new sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley A.
10/2016
5.0
plumbing
  + -1 more
He came to do what I considered a standard job and by the time he left, it was $600. I almost cried. I would never use them again. Others may have had better experiences because they have a good reputation locally and that's why I called them. I didn't think in my wildest dreams it would be $600. I felt ripped off. They did a good job. They came quickly but took a lot of time. He was very nice, personable and shy. I'm a talker and I mentioned having issues with my water heater. He went out, looked at it and said it was fine. He answered some questions and looked at two things but I still think $600 was a little too much to replace a faucet.
Description of Work: He replaced a faucet. My faucet was leaking under the sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Robert W.
10/2016
5.0
plumbing, water heater repair
  + 0 more
The technician was most courteous and professional, and explained what he was doing and why. He made the repairs and tested to make sure the hot water was working properly again.
Description of Work: Repair of new, leaking, Rheem hot water heater that flooded our finished, carpeted basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from Len The Plumber, LLC.
Thank you for choosing our services for your water heater repair! We're so pleased to hear that our technician was courteous and professional. We truly appreciate your business!

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day