Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 126-150 of 1253 reviews

Eric J.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Connected a drain and leak checked for installation of a bath tub. Work was done on a 3 story townhouse so he had to cut into the ceiling of the second floor in order to connect the drain in the bathroom on the third floor. He noticed an improper installation of the drain that was done by the previous owner and he corrected it. On time and professional. A little more expensive than some other plumbers but great quality work.
Description of Work: Connected a drain and leak checked for installation of a bath tub. Work was done on a 3 story townhouse so he had to cut into the ceiling of the second floor in order to connect the drain in the bathroom on the third floor. He noticed an improper installation of the drain that was done by the previous owner and he corrected it. On time and professional. A little more expensive than some other plumbers but great quality work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Len The Plumber, LLC.
[Member Name Removed] - thank you for the review! We're grateful for your business and happy to hear you're pleased with our service.

Dawn H.
03/2017
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
The work went smoothly. They completed the job while we were at work and came by later to make sure we were satisfied and explain the warranty.
Description of Work: Replacement of the waste line from the house to the curb.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from Len The Plumber, LLC.
[Member Name Removed] - thank you for taking the time to share your review with us. It means so much to us that we could make a difference and provide great service!

Ebony T.
03/2017
5.0
plumbing
  + -1 more
He didn't open up more of the ceiling than he needed to so the hole that needed repair afterwards was small. In no time at all he was finished!
Description of Work: I called Len the Plumber after a pipe burst in the middle of the night and the kitchen flooded. The plumber came and was quick and efficient. He kept the area tidy, made the repair, explained what he was doing and was very friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you, [Member Name Removed] -- excellence is certainly our goal each and every day along with providing the best possible service. We thank you for your business!

katrina D.
03/2017
2.0
plumbing
  + -1 more
Fixed it but charged $160. Found out afterwards that I could have done it myself after watching a 5 minute YouTube video and $15 worth of supplies.
Description of Work: Fix a toilet intake valve

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$160

Response from Len The Plumber, LLC.
Hi [Member Name Removed] -- we apologize that the service you received was unsatisfactory. Unlike most companies, we charge by the job and not by the hour, which often benefits our customers. We appreciate your honest feedback and will relay your comments to our service department.

Barbara P.
03/2017
5.0
plumbing
  + -1 more
He comes out the same day when you call, and when they can come earlier, they come earlier. They give you a time, and they'll call you and say oh, I'm in your area, is it okay if I come now? They are very professional; they better be. Yes, I would use him in the future; I would call him today if something went wrong.
Description of Work: He unplugged a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
[Removed member name] - We are so happy that you had a positive experience with us. Please don't hesitate to call should you need anything in the future!

Steven D.
03/2017
5.0
plumbing
  + -1 more
This is the 2nd time we have used Len the Plumber services. Both times were great, plumbers they sent were very polite, clean and extremely knowledgeable. The whole experience with the company from our first call to them to the job completion itself were top notch! I Recommend the company to anyone that needs a good plumber.
Description of Work: Kitchen faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Len The Plumber, LLC.
Thank you, [Member Name Removed] -- excellence is certainly our goal each and every day along with providing the best possible service. We thank you for your business!

Paul W.
03/2017
3.0
plumbing, water heater repair
  + 0 more
I was going to do it with them, but I didn't I do it with them. I had somebody else do it. They were rather over priced. I don't know what kind of work they do I just got a quote from them. They wanted to do that plus replace something else. After I had it done I talked to another person who did it and he said you need to have this other thing done. It was extra money out of my pocket that I didn't want to spend. The guy was nice, he was prompt, and everything. He did give me a suggestion for another company to come out. He wanted do an expansion tank or something like that, but I didn't need one because it was relatively new, the one I had on there. They are very responsive. The guy was going to come out the next day. He quoted me a price that was very nice. He was very professional, but just too much money. I would call them, I would get different quotes from different people though.
Description of Work: They came out here to give me an estimate on replacing a hot water heater.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy W.
03/2017
5.0
plumbing
  + -1 more
Scheduling an appointment was easy and the scheduler very cordial. The technician gave a very thorough explanation of why replacement was necessary. The work was completed very efficiently. I have used Len the Plumber for over 15 years and have been satisfied with their response every time.
Description of Work: I needed a frozen outdoor water faucet and its inside shut off assessed. It needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from Len The Plumber, LLC.
Hi [Member Name Removed] - Thank you for taking the time to share your review with us. It means so much to us that we could make a difference and provide great service! We appreciate your repeat business and look forward to servicing your home in the future.

John B.
03/2017
4.0
water heater repair
  + -1 more
One week later, I still have not heard back from anyone. The $1,472 for the hot water heater was worth it, the $1,500 charged for doing nothing but waste my time trying to track down management was not.
Description of Work: The technician was excellent. He replaced my hot water heater and he cleaned up after himself without any problems. But while explaining my estimate, the technician said there was a mandatory code that enforced some type of ventilation work to be done after he installed the hot water heater. The hot water tank was $1,472. The additional work needed to bring it to code was $1,500. I was told that a third party company would contact me to complete their part. 3 weeks went by. Quite simply I forgot about it because the hot water was working. When I finally remembered that I never received a follow up call to finish the ventilation work, I called Lenzy the Plumber. The receptionist told me that someone in management would call me to follow up and make sure they complete the work.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Roger Y.
03/2017
5.0
plumbing
  + -1 more
Very well. Identified and pipe replaced. Pipe ran thru some duct work. So a fairly long section had to be replaced in a hard to reach area.
Description of Work: Water leak in basement pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
[Member Name Removed] - [Member Information Removed] so much for sharing your experience with Len The Plumber. We appreciate your feedback and look forward to servicing your home in the future.

Joe W.
02/2017
5.0
excavators, plumbing
  + 0 more
It went great! Their concern and expert advice was magnificient.
Description of Work: Put in a 800 foot water line for me and worked with the subs to complete the work. It was the best subcontractor relationship that I have ever experienced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Hi [Member Name Removed]-- we are always happy to help! Thank you for taking the time to leave us a review. We appreciate your business.

Heather M.
02/2017
5.0
plumbing
  + -1 more
It went well. Keith was very professional and explained everything so I could understand what the issues were and how he was going to fix them.
Description of Work: We needed two toilets replaced, with the flanges raised as they were never correctly done by the builder and we had new hardware put in the powder room sink and the sink reconnected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Len The Plumber, LLC.
Thank you so much for sharing your experience with Keith and Len The Plumber. We will definitely share your feedback with him.

Margaret C.
02/2017
5.0
plumbing
  + -1 more
Len The Plumber was okay. It was fine. It's good. It was on time. It was quick. It was expensive but it was plumbing so there you are. He was actually fixing some work that he's done badly in the past. So, the new work is more professional. They wanted to work, I mean, they got in touch with me right away and he scheduled it right away. I think the quality of the service was good. I guess, he listened to what I wanted and he provided that. The price seemed a little high to me, I haven't checked. Professionalism was fine. Yeah, probably I would use Len The Plumber again but I might look for something cheaper but maybe not.
Description of Work: Len The Plumber came to replace a shower installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Len The Plumber, LLC.
Hi [Member Name Removed], Thank you for the honest feedback. We will make sure to share this with our service department.

Leona B.
02/2017
5.0
plumbing
  + -1 more
I always want it cheaper. I used them because my laundry tub was leaking in the basement. I have used them before; this is about the third time I have called them.
Description of Work: I get all my plumbing work done through Len The Plumber. They were last here to install a new toilet, fixed a leaking pipe and put a new shut off valve in for the incoming water. They also put in a pressure reducer because the water pressure coming into the house was too high.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leona B.
02/2017
5.0
plumbing
  + -1 more
They told me up front, they don’t do the ceiling.
Description of Work: The first time I used them, they repaired a leak in my bathtub and the seal around my bathtub. It was leaking and it caused the ceiling in my kitchen to fall through. They had to cut around the tiles to put in the stem, the type of fixture they had to put on. They told me up front that they could crack the tile around the opening. That would be my choice whether I wanted them to do that. I told them to go ahead, but they didn’t crack the tile, they did it without cracking the tile even though it was a possibility. They told me up front what the possibility was.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Sandra J.
02/2017
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
All went well, no problems & good service.
Description of Work: Cleared sewer pipe obstruction, replaced sewer drain pipe, replaced commode, replaced hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you, [Member Name Removed]-- excellence is certainly our goal each and every day along with providing the best possible service. We thank you for your business!

Marla A.
02/2017
1.0
plumbing
  + -1 more
I called them, and told them what the leak was and asked if they could fix it. They said, they'd need to see if there was more than one site. They couldn't figure it out. Instead of figuring out, they kept trying to get me to pay more and more. They tried to fix one patch, and then there was another leak. I asked him to leave. He just needed to replace it like I originally asked. I will never use this company again.
Description of Work: I had a leak in the basement.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0


Ateyyah J.
02/2017
3.0
drain cleaning
  + -1 more
They're too expensive. They didn't solve the problem.
Description of Work: They did some snaking and it didn't help us.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manojit B.
02/2017
5.0
plumbing, sewer cleaning
  + 0 more
If you want an expert to come look at the problem without suggesting charges to identify the problem I wil recommend Len the plumbers and specifically Steven. He came out, looked at the issue, did his survey and fixed the issue for us at a reasonable price.
Description of Work: Replace Sewer ejector pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Angela T.
02/2017
5.0
plumbing, wells, home remodeling, drain cleaning
  + 2 more
We were very happy. Ryan was great and he got the job done . He was friendly, profession , knowledgeable, and a pleasure to work with. He also explained everything and answered all our questions. His partner Robert was great too.
Description of Work: We needed a broken pipe replaced that caused water issues in the basement. We also neede a sump pump installed and 3 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN F.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Chris was very professional and did a great job.
Description of Work: Garbage Disposal replacementu

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce L.
01/2017
5.0
plumbing
  + -1 more
The work needed to be done in 2 phases as a new floor needed to be installed prior to the final hook up. Len's plumber coordinated with us to assure the room would be out of commission as little time as possible.
Description of Work: Replumbing bathroom for new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sal L.
01/2017
2.0
plumbing
  + -1 more
He was very expensive. They could give more competitive rates. I had to keep on calling them for two months to try and get some kind of a bill. I paid them and they didn't send me a bill. They did come quick. They were responsive. He came and he charged a lot of money to do a simple job. According to him, they bill by the job. I have never seen such crazy billing in my life.
Description of Work: Replacing a tiny valve in the bathroom.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$255

Phyllis W.
01/2017
1.0
plumbing
  + -1 more
Sent 4 men but only 2actually worked. They left my front a total mess. Didn't remove the old pipe, just smashed it and left it in trench. Left the front yard complete uneven and lumpy, made no attempt to level the earth, left huge stones they uncovered littering the ground and left their cigarette buts all over. They had to lift a piece of the pavement, and with 4 men they could have moved to one side, but they used the back hoe to replace it and broke it. I complained but got no redress. Would never recommend their services to anyone.
Description of Work: I had my sanitary pipe replaced

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Kathleen B.
01/2017
5.0
plumbing
  + -1 more
I would hire Len the plumber again without question. They are professional and complete the work correctly.
Description of Work: In the past, Len the plumber has replaced an outside water line. Recently, they replaced an inside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day