Len The Plumber, LLC.

Plumbing, Drain Cleaning, Water Heaters,

About us

Len The Plumber, LLC. is a leading plumbing and drain company serving Central Maryland. Our certified professional plumbers are available same day to assist residential customers in Anne Arundel County, Baltimore City, Baltimore County, Carroll County, Cecil County, Harford County, and Howard County. Our knowledgeable plumbers have years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, heating systems, sewer, water, and gas lines. We’re open 7 days a week with no extra charge on evenings or weekends!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells

Services we don't offer

Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.41,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1126-1150 of 1253 reviews

Judith B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Arrived as promised (on a weekend) explained what was wrong and was given an estimate on the spot.. no high pressure,explained options,provided written copy of findings with price that would be honored for 6 months. Decided to have toilet replaced,it was performed the next day,no mess,everything cleaned up and disposed of and it is still working without any problems and it was about 2 yrs ago . Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Len The Plumber, LLC.
We're so happy to hear that you're pleased with our services and that you toilet is still working as if it were brand new! We truly appreciate your feedback, and we thank you for choosing Len The Plumber.

Susan H.
02/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Replaced well holding tank and leaking pipe. Have used this company before. Always top notch. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,571

Response from Len The Plumber, LLC.
Hi there--We're glad to hear your home is back in working order! We love to hear feedback from our customer, and we thank you for sharing your experience with us. If you need our services again in the future, please do not hesitate to give us a call or schedule an appointment online.

Michelle L.
02/2015
3.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Len the Plumber provided an assessment of a clogged toilet. As per Len the Plumber, something was lodged into the toilet and a new one would be needed at the cost of over $500. Turns out the toilet was clogged with paper towels. Once the clog was released by us, all issues were resolved and new toilet was not needed.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$50

Response from Len The Plumber, LLC.
We truly appreciate you taking the time to share your experience with us, and we apologize that the technician who serviced your home was unable to diagnose the situation correctly. We talk all feedback very seriously, and we have forwarded your review to the general manager. Thank you again for bringing this to our attention!

Pam R.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Shower and sink were stopped up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Len The Plumber, LLC.
Thank you very much for the "A" review! We are happy to hear that your drain clog is now clear.

Paula H.
02/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Replaced water tank to our well system. Technician was very knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're pleased to hear the technician was knowledgeable and professional! We appreciate you taking the time to share your experience with us, and we truly appreciate your business. Thank you for choosing Len The Plumber!

Michael E.
02/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review! We truly appreciate your business.

Dale A.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Kitchen sink faucet was replaced. I provided the faucet so the repair incl uding the price of the faucet was about $450. Punctual, friendly, quick. I will use them in the future and would definitely recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Len The Plumber, LLC.
We're happy to hear that our technician was punctual, friendly, and quick! Thank you for your business and for choosing Len The Plumber.

manfred M.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for leaving us a review, and for choosing Len The Plumber for your plumbing services!

Linnea F.
02/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced water heater. The work was fine - I did not like that they do not provide an itemized bill...makes it hard to compare pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,000

Response from Len The Plumber, LLC.
We're happy to hear your water heater is working correctly now! Part of our guarantee is that we charge our customers by the job and not by the hourly. We apologize that we don't provide itemized invoices, but we do provide each customer with upfront, written estimates for each job! Thank you again for choosing Len The Plumber, we appreciate your feedback.

Sharon B.
02/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: The gentleman put a new inside in one of my toilets. The only thing wrong with the toliet was that I needed a new lever because chain had broken. He convinced me the toliet needed a new inside all together. Well when he completed installing the inside he said now you have to purchase a new lever. I said forget it I am not paying that for a cheap lever I will go get one and install it myself. | |I had two other things I needed fixed and told him thanks but no thanks because he wanted to charge $100 each thing. My daughter had dropped a charm down her drain and he wanted to charge $100 to unscrew the pipe get it and put the pipe back on. Not happening! The other project was to replace the washer on a faucet. I don't think that is $100 job either. | |The company may do good work but so do other companies for much less!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Len The Plumber, LLC.
We apologize for the experience you had when using our services, and we thank you for taking the time to share your feedback with us. We have shared your review with our service department in hopes to improve our services. Thank you again for choosing Len The Plumber, and we hope that in the future you'll consider using our services again.

VENETIA H.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Rental house with a tenant who is a maintenance man for an apartment complex so knows about water heaters. Unfortunately he could not be there for the installation but he disputed some of the charges and Len the Plumber did credit some of the bill.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,450

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review. Water heater are at times complicated, but our licensed technicians are pros when it comes to installations. We appreciate you sharing your experience with us, and hope that you'll consider using our services in the future!

MARIA L.
01/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: The problem was with the call center person, Cherea. I specifically told her not to send someone allergic to cats. Sean arrived and said he was allergic to cats and that I would have to clean the house before I called again. I went to another company, did no more cleaning than usual. Plumber arrived on time, said he was not allergic to cats, did the work for less than I had expected. |I've never had a problem before with Len the Plumber and would consider using them again if I got some assurance from the call center that my requests are understood,

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you very much for bringing this issue to our attention. We have shared it with our call center manager in hopes that we can better identify the appropriate technician to send when situations like this occur. We apologize for the inconvenience we have caused you.

Benjamin S.
01/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Called Len for a kitchen sink that wouldn't drain, after our home warranty plumber (they will be getting a separate, horrible review) told me that I had a broken sewer line. Len's Camera guy was the first to respond--same day. He was able to largely debunk the original diagnosis, and the plumber who came for the follow up appointment (next day) was able to completely debunk it--he and I both worked through the problem. Turned out to be just a very bad clog that resolved itself, but Len's guys helped get rid of a lot of anxiety. Everyone I dealt with was professional, prompt, and respectful (they had plenty of opportunity to call me an idiot, but didn't). Only charged $50 for the mobilization fee--although I do hear that they tend to be a bit expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Len The Plumber, LLC.
Thank you very much for taking the time to leave us a review. We're pleased to hear that we were able to unclog your line and determine what the actual issue was. If you need our services again, please feel free to give us a call or schedule a service online! Thanks again for choosing Len The Plumber.

Destina M.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review!

Bonnie W.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: My husband and I were leaving for vacation and had planned to have someone stay at the house while we were gone when we noticed we were only getting lukewarm water our of every tap. We contacted Len the Plumber the morning we were getting ready to leave. They responded very quickly and came out that morning. The technician was very prompt, courteous, took care of the problem we called about. While the technician was at the house, we asked him to look into another problem we were having which we took care for us. We would definitely use Len the Plumber again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Len The Plumber, LLC.
We're pleased to hear we could take care of your issues prior to you leaving for vacation! We thank you for choosing Len The Plumber, and we greatly appreciate your business.

John O.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Len The Plumber, LLC.
Thank you for providing us with an "A" review! We're happy to hear you have a fully functioning garbage disposal.

Pat B.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unblocked a blocked commode. Only complaint I had was that, when I asked the young man if he had booties for his shoes, he showed me that they were in his pocket, What's up with that!?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Len The Plumber, LLC.
Thank you very much for letting us know about this situation. We expect all of our technicians to show respect to our customers homes. Your review has been forwarded to the technician's manager, and we apologize for the situation! Thank you again for your business, and for your honest review.

Sandra D.
01/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: On christmas day the drain in my kitchen sink backed up and I called Len the Plummer. They arrived promptly and fixed the problem in a very reasonable amount of time. I was getting ready to serve my family Christmas dinner, so this was obviously very important to me.I didn't have to pay for the service because I live in a condo and the clog that caused the backup was in the community part of the line, so I can't really addresss the cost of the service. I would definately use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We're happy to hear we could save your Christmas Day! Thank you for taking the time to leave us a review and we truly appreciate your business.

gabrielle F.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: My faucet was leaking. I didn't like one he had to offer. So I picked out my own and he installed it next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Len The Plumber, LLC.
We're happy to hear that we were able to install the faucet you selected the next day! We appreciate you choosing Len The Plumber, and we thank you for your business.

Mavis L.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a new garbage disposal. It went well. They are a little pricey, but they do good work and are dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review! Your feedback is important to us and we will certainly share it with the technician who serviced your home.

Kenneth S.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Len The Plumber, LLC.
We appreciate your review! Thank you for choosing Len The Plumber.

Oslo J.
01/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: They always do a great job, but in my opinion, charge about 4 times what the job is worth. I just can't afford them and will not be calling them again.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Len The Plumber, LLC.
Good morning--Thank you for taking the time to leave us a review. We're happy to hear that you were pleased with our services. All of our technicians provide customers with pricing from our company-issued price book. We apologize if you felt the pricing was too high, but we do appreciate your business and for choosing our services.

Roger S.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Justin, identified the problem and fixed it n a short amount of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Len The Plumber, LLC.
We appreciate knowing that our technician provided you with great service! We will certainly share your feedback with him.

Daniel F.
01/2015
5.0
plumbing
  + -1 more
Went well.
Description of Work: Clean shower head

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Len The Plumber, LLC.
We appreciate you taking the time to leave us a review! Thanks for choosing Len The Plumber.

Bonnie M.
01/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: I hired the company to replace a drainage pipe. The service went okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Len The Plumber, LLC.
Thank you for taking the time to leave us a review. We love feedback from our customers,and we appreciate your business. Thank you for choosing Len The Plumber!

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Len The Plumber, LLC. is currently rated 4.4 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Len The Plumber, LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Len The Plumber, LLC. does not offer free project estimates.
No, Len The Plumber, LLC. does not offer eco-friendly accreditations.
No, Len The Plumber, LLC. does not offer a senior discount.
Yes, Len The Plumber, LLC. offers emergency services.
No, Len The Plumber, LLC. does not offer warranties.
Len The Plumber, LLC. offers the following services: Plumbing, Fixtures, Drains, Water & Sewer Line Repairs & Replacements, Faucets, Toilets, Water Heaters, Sump Pumps, Sinks, Drain Cleaning, Wells
Appliance Repair, Sprinkler Systems, Walk-In Tub Installation, Shower Installation, Septic Systems, Roofing Services, Jetting Services, Mold Removal, Drywall Repair, Parts Sales, Electric Tankless Water Heaters

Contact information

1552 Ridgely St, Baltimore, MD 21230

http://lentheplumber.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day