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Kleenize Rug Cleaners

Oriental Rug Cleaning, Carpet Cleaning, Carpet Sales and Installation,

About us

Additional DBA - Kleenize Of Baltimore Inc. Award Wining.

Business highlights

78 years of trusted experience

Services we offer

Carpet and rug cleaning & repair includes refringing, recoring, binding, weaving, restretching & pick-up and delivery.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 69 reviews

Lou M.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Exactly as the company said in its estimate to me
Description of Work: 3 chairs cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marlene R.
09/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very well. Both came back clean minus "doggy odors".
Description of Work: They cleaned 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jim W.
09/2016
4.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
Excellent work, but disorganized service with no written estimates or receipts.
Description of Work: 3 rugs cleaned, 1 repaired and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Kenneth J.
06/2016
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
Oriental rug was badly stained in the middle after they cleaned it. They claimed it is from a pet. I have none. The rug is ruined. They did not call to inform me the rug now had a ruinous stain. they just showed up with the ruined rug and expected payment. Avoid this rug service at all costs.
Description of Work: Oriental rug was badly stained in the middle after cleaning, not before.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$261

ARTHUR W.
02/2016
5.0
carpet installation, carpet cleaners, flooring contractor, oriental rug cleaning
  + 2 more
They were cleaned very well. I delivered them and picked them up. They do have pick up and delivery.
Description of Work: Cleaned two special made carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Donna P.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Dropped rug off in early December and it was available for pick up one week later. Upon arrival they went to my vehicle and removed the rug and upon pick up they loaded it back into the car.
Description of Work: Cleaned and deodorized large rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Richard H H.
10/2015
5.0
oriental rug cleaning
  + -1 more
Everything went exactly as they estimated and quoted. We were very pleased.
Description of Work: Kleenize cleaned, repaired and provided pads for several heirloom persian oriental. I would not hesitate to recommend them or use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

barbara B.
09/2015
5.0
oriental rug cleaning
  + -1 more
Excellent services and pricing. Beware they only take cash or checks. No credit or debit cards.
Description of Work: I had three rugs cleaned and one repaired from damage by another service. They were excellent and priced well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sandi C.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Cleaned a persian rug...there was still a bit of dust in the rug later, but that is sort of the nature of rugs from Afghanistan, so it's hard to say whether that is their fault or not.
Description of Work: Cleaned a persian rug.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Monica S.
08/2015
5.0
oriental rug cleaning
  + -1 more
They did a great job! Rugs were ready when promised and looked great!
Description of Work: Cleaned 2 large, wool area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Roseann W.
07/2015
5.0
oriental rug cleaning
  + -1 more
Excellent service. Cleaning and repairs were done on time and very well.
Description of Work: I had a small Oriental rug cleaned. They also replaced the fringe on both sides

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maria H.
03/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
great Have used them about 4 times over the years Highly recommend them
Description of Work: cleaned carpet I dropped off

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$100

Margaret M.
03/2015
5.0
oriental rug cleaning
  + -1 more
I delivered the rug to them. The rug was promised in 10 days and it was ready on time. Rug looks good.
Description of Work: Cleaned Oriental rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Susan J.
03/2015
5.0
oriental rug cleaning
  + -1 more
All was excellent. The rugs were cleaned well and on schedule (1 week). The rugs were all handmade; 2 were oriental carpets. The cost was reasonable and as expected. Easy to do business with. I definitely would recommend this company.
Description of Work: I had one large rug picked up, cleaned and returned. Then, I had 5 other smaller rugs cleaned and purchased 2 rug pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Matthew M.
02/2015
4.0
oriental rug cleaning
  + -1 more
No issues, just wish they were open during lunch.
Description of Work: Cleaned an oriental cartpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

JOANNE S.
01/2015
5.0
oriental rug cleaning
  + -1 more
The folks at Kleeneze were very helpful, took my rug out of the care without being asked, did a wonderful job cleaning it and when I went back to pick it up happily put it back in my car. I've used them before this and would certainly use them again. My rug looks like new!
Description of Work: cleaned an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Gioia S.
12/2014
5.0
oriental rug cleaning
  + -1 more
Carpet was ready for pick up on date promised. It had been cleaned, deodorized and looked like new. The staff carried it out to my car trunk.
Description of Work: I had a rain-soaked oriental carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

David B.
12/2014
5.0
oriental rug cleaning
  + -1 more
All went smoothly and perfectly, and as usual, it was a job well done. Been using them for years, and always satisfied.
Description of Work: Picked up, cleaned, delivered 2 rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Christine P.
04/2014
5.0
carpet cleaners
  + -1 more
I have used them several times over the years.
Description of Work: I used Kleenize Rug Cleaners. We had them here a few weeks ago. They did wall to wall carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Barbara B.
03/2014
5.0
oriental rug cleaning
  + -1 more
Both came back looking as good as new.
Description of Work: Cleaned two large rugs that very badly needed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Mary Pat F.
03/2014
5.0
oriental rug cleaning
  + -1 more
They did good work so I used them twice. The only thing I did not like was they don't take credit cards.
Description of Work: They have cleaned two of my oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn A.
03/2014
5.0
oriental rug cleaning
  + -1 more
stains were removed and rugs looked remarkable after their cleaning.
Description of Work: cleaned 2 dirty and stained rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles D.
03/2014
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
It went very well. We have used Kleenize many times and they do a wonderful, personal job. They have repaired rugs, cleaned rugs, made new pads and moved furniture to get the rugs out and back in. Every time they have done an excellent job.
Description of Work: Kleenize removed a pet stained oriental run and returned it wonderfully cleaned and sanitized with a new pad. I was wondering if the rug was salvageable at all and it looks terrific!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann H.
03/2014
5.0
oriental rug cleaning
  + -1 more
Excellent work. We dropped off and picked up the rugs. The rugs came back clean and undamaged.
Description of Work: Two area rugs were professionally cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Felicia G.
03/2014
4.0
oriental rug cleaning
  + -1 more
There was a misunderstanding at first as we wanted to have the tapestry cleaned also. This was not done, so we brought the tapestry back and were then told that they did not recommend the cleaning as the colors might run and the tapestry was fine as it was. It would have saved us some trouble if they had told this to us when we first brought the tapestry in, but we are grateful that they did what was in their best professional judgment.
Description of Work: repaired the way a tapestry was hanging

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information

6300 Falls Rd, Baltimore, MD 21209

www.kleenizerugs.com

Service hours

Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Upholstery Cleaning

FAQ

Kleenize Rug Cleaners is currently rated 4.7 overall out of 5.

Saturday: 9:00 AM - 12:00 PM

Kleenize Rug Cleaners accepts the following forms of payment: Check
Yes, Kleenize Rug Cleaners offers free project estimates.
No, Kleenize Rug Cleaners does not offer eco-friendly accreditations.
No, Kleenize Rug Cleaners does not offer a senior discount.
No, Kleenize Rug Cleaners does not offer emergency services.
No, Kleenize Rug Cleaners does not offer warranties.
Kleenize Rug Cleaners offers the following services: Carpet and rug cleaning & repair includes refringing, recoring, binding, weaving, restretching & pick-up and delivery.
NA

Contact information

6300 Falls Rd, Baltimore, MD 21209

www.kleenizerugs.com

Service hours

Saturday:
9:00 AM - 12:00 PM