Not good. Kevin (the owner) arrived 15 minutes late. He walked through my apartment & then asked how much, he was supposed to charge me. Then he presents me with this memo and has me fill in the blanks for my name the price of the fee and the date. It stated payment was to me in the form of cash only. This was news to me, because when I scheduled the appointment, nothing was said about cash. It took about two hours to load it all. Then they left for my house, about an hours drive away. Two & half hours later they call for directions, which I offered before they left, but which they refused. When they got there they unloaded, during which they dropped my cedar chest and broke the leg off. My brand new dining room table, which had been in mint condition, before they moved it, was scratched deeply & had rub marks in several places. When I asked Kevin about recompense for the damages, he said that he lied & said they hadn't damaged anything and refused to pay for them. I'm filing with BBB.
Description of Work: Kevin and his crew moved all of my personal items and furniture from my one bedroom apartment to my townhouse. They did not box anything.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$850
JOANNE G.
07/2006
5.0
moving companies
+ -1 more
This was a really good moving experience - and they can be awful. Kevin was 15 minutes late, but his wife called in advance to let me know. Most people would not bother for such a short period of time. The guys on his team worked very hard. They were very polite and the furniture and the walls in both houses were in great shape. They were also very patient with me when I moved furniture around within in rooms and in one instance from room to room. They were great.
Description of Work: I moved from a five bedroom single family home to a three bedroom town home. Kevin gave me an estimate in advance, disassembled (and later reassembled) some of the furniture, moved it and one appliance, and placed it in my new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
08/2005
5.0
moving companies
+ -1 more
THEY WERE PUNCTUAL, IF THEY SAY THEY ARE GOING TO BE THERE THEY ARE THERE. THEY WERE VERY PROFESSIONAL AND VERY CAREFUL WITH MY SONS THINGS, I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.
Description of Work: HIRED THEM TO MOVE MY SONS THINGS INTO STORAGE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies
FAQ
KEVIN'S MOVING COMPANY is currently rated 3.7 overall out of 5.
No, KEVIN'S MOVING COMPANY does not offer free project estimates.
No, KEVIN'S MOVING COMPANY does not offer eco-friendly accreditations.
No, KEVIN'S MOVING COMPANY does not offer a senior discount.
Yes, KEVIN'S MOVING COMPANY offers emergency services.
No, KEVIN'S MOVING COMPANY does not offer warranties.
KEVIN'S MOVING COMPANY offers the following services: RESIDENTIAL MOVES - COMMERCIAL MOVES, REMOVAL OF ITEMS FROM OFFICES - HOMES -YARDS, SMALL JOBS & BIG JOBS, FREE ESTIMATES