K & K Industrials

I would definitely recommend this company, the repairman was totally honest about what was wrong with my unit which was just a loose wire and he took the time to clean of the vents with out any extra charge…..

The pro misdiagnosed the initial issue and instead of this project costing me $500, it ended up being double. He replaced soo many parts over a two week span that I should have bought another dryer. In the end the dryer is working now. I was told that I would be receiving warranty info but never did. Bad experience.

Kenny arrived at my home from K and K to install the ice maker. I think he had the job completed in about 45 minutes but initially told me 1 hour. I had an existing water supply and he connected that for me also. He was very professional, informed me of the cost that I agreed to pay. This was a great customer service experience. If I needed a major appliance repair, I would definitely use this company again. I got it done when I wanted so I am more than pleased. I know it does not always happen that way.

Kenneth went beyond my expectations. I was skeptical about this refrigerator ever working again, Iâ m please he had the skill set needed saving me the cost of a new unit. Will be using him again as my oven is showing signs of wear. Thanks again K & K.

Very professional and considerate.

The gentleman should have called and said I am on my way and I am running late. When he handed me the bill, it showed they were charging $201 per hour. Not good service. Not a quality company.

{No comments at this time}

Everything went smoothly. Great service!

Very professional and friendly.

Washing machines are much like computers - sometimes they just need to be unplugged. ;)

good service

Quick & reliable service

They reacted quickly a got the fan replaced quickly

The technician Kenneth was excellent! I called the same day and he came out the same day and repaired my range. He was very professional with great service.

The dryer really needed a new belt but the technician was sold the wrong one or at least it didn't fit my dryer. I was give no written receipt for the service. All the previous companies I have received any kind on service with have emailed me an invoice with a few hours. In this case the tech did not finish until after 5:30 pm. I don't know if I will get an invoice from K & K Industrials or not. Kenneth said he did several things that needed take care of such as excessive lint deep inside the dryer. The problem I called for was loud squealing when the dryer was running. That at least seems to have stopped. Kenneth did spend about two hours which included getting parts. My dryer is still running with a old belt after spending $310.

The first appointment was missed, but, they waived the service call charge.

Kenneth Wilson with K and K Industrials responded to my service request promptly, easily diagnosed the issue, and completed the repair quickly. I would definitely hire him again for appliance repairs.

Educating the client during the process

K and K was professional and courteous and got the job done promptly and effectively.

Great experience! Repairs completed in a timely manner. Saved me from purchasing a new refrigerator. Would recommend K and K Industrials to others. Thanks again to Kenneth

They came out within the time limit he specified and did a wonderful job. They were better than our last contractor that did not fix out problem.

K and K Industrials were expeditious, transparent and customer friendly in all of their interactions with me. I recommend them without reservation to anyone who needs this service. They were a joy to work with.

K and K are the greatest. Your firm, however, with your multiple errors in e-mails and your inordinately rude personnel on the phone , receives my worst rating.