This company is a scam. They never showed up for the appts. I never recieved any responses to my e-mails or phone calls. If you ever see JC cleaning run as fast as you can.
Description of Work: I bought 3 dealfind vouchers for $35.00 dollars. Sounds too good to be true. Well it is. No services were performed they never showed up. They took my money though.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$105
Donna M.
12/2011
1.0
house cleaning
+ -1 more
On 9-30-2011 I purchased three vouchers for cleaning services from Dealfind Daily Deals. The price was $35 each - normally $105. It took almost two months to set up an appointment after trying weeks to get JC Cleaning Services on the phone. There was no email address available on the Dealfind Daily Deal voucher. On 10-21-2011 I spoke with Nicole (410-357-1608) and made an appointment for 12-13-2011 9am (this was the earliest appointment that I could get). On 12-11-2011 2:09pm I sent an email confirming my appointment. She confirmed my appointment but said it would be 10-10:30am. Late Monday night on 12-12-2011 9:48pm she sent an email stating: QUOTE- "Hello. I need to reschedule for tomorrow to Thursday. We are gonna be short staffed tomorrow. I have 3 of the girls that called out sick for tomorrow". I found this unbelievable and strange that 3 girls would call out sick the day before but I ignored her reasoning. I replied by email asking about the time for Thursday. In addition, I tried numerous times and left numerous messages on her voicemail asking for a time. I never received a reply by email, Nicole never returned my phone messages and JC Cleaning Service DID NOT SHOW UP on Thursday for my appointment. JC Cleaning Service has at least two different times offered Dealfind Daily Deals for cleaning service. I checked Angie's List first before buying vouchers and saw that they had a good rating. After JC Cleaning Service did not show up for my appointment or call I investigated their company further and found out that this is a different company than is listed on Angie's List. The JC Cleaning Service Dealfind Daily Deal serves the Washington DC Metropolitan area (inside the Beltway) and the JC Cleaning Service on Angie's List is in Leesburg, VA and does not service this area. Beware of Dealfind Daily Deal offerings with JC Cleaning Service. Dealfind will not refund money after 30 days even though the company couldn't be reached or an appointment made within their 30 day refund policy.
Description of Work: Housecleaning services in Washington Metro area - this company is NOT the same company in Leesburg, VA and should not be confused with the highly rated Leesburg, VA company. This JC Cleaning Service does not answer their phone, do not return phone messages, do not reply to email messages and DO NOT SHOW UP for confirmed appointments purchased through Dealfind Daily Deals.
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Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
JC Cleaning Service is currently rated 1 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 8:30 AM - 4:00 PM
JC Cleaning Service accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, JC Cleaning Service offers free project estimates.
No, JC Cleaning Service does not offer eco-friendly accreditations.
No, JC Cleaning Service does not offer a senior discount.
No, JC Cleaning Service does not offer emergency services.
No, JC Cleaning Service does not offer warranties.
JC Cleaning Service offers the following services: Cleaning work of bathrooms, kitchens, floors & dusting.