Eastern Moving & Storage

Do not use this mover. They did not wrap our belongings and caused thousands of dollars of damage they refused to repair. We paid extra for insurance, Eastern Moving & Storage acknowledged they did not wrap things, and then they claimed that only some of the damage would be repaired.

Gabe, Ronald, Dante, and Jackie, our movers, worked their tails off. They were pleasant, friendly, fast, and efficient. Five stars for those guys. Everything came through the move intact. Management? Negative one hundred stars. We had an itemized list of what needed to be moved. Not sure if Tim (owner?) thought we were lying, but over half the contents of the 10x16 shed had to stay behind, because there wasn't enough room in the truck. He also told us that the guys could move our attic, but that's a liability, which he should have known. We had to bring the boxes down. Our new house has a long, narrow shared driveway with a 90-degree turn at one point. We explained and sent Tim overhead pictures of the drive, and he promised to send two smaller trucks instead of one big truck, which he did not. Truck could not make the turn and got stuck in the mud. Almost 2h, needed a tow truck. Needless to say, the quote Tim gave us was drastically lower than the final total.

Eastern Moving and Storage is the best company for all your needs........you will not believe their professionalism. Thanks, Emerald Hills Condo 16

Not well. Two days after making the request, I received a voicemail from a representative. I returned the call the following day. However, the representative told me that she couldn't speak then because she had two other calls going, but that she would call me back shortly. That was now almost a week ago. Hard to imagine they will be responsive after getting my commitment to buy their services if I can't even get a call during the sales phase. Oh well!

We needed to move from our townhouse to a single family house. The crew arrived on time and got right to work. If there was any question about what to do with an item, they asked us rather than guess. They took the utmost care to keep everything protected, including the new home that we were moving into. Price was fair, and the work was efficient. Highly recommended.

They did an excellent job. I spent about $1500. I would say that they were efficient, they were organized, they were working non sop and they didn't break anything. I researched them on Angie's List.

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I contacted Jim Bishop on advice from Continental Arms shooting range in Hunt Valley, MD to move a safe into my home in Canton. Before ordering the safe, I had Jim come out to perform measurements to ensure the safe would fit in the desired location. Jim assured me that the safe would fit and we drew up a work order to have the safe shipped to my home. I ordered the safe, and three months later, it was delivered. To level set - the safe in question cost in excess of $2500. In addition, I paid an extra $400 for premium gloss coat paint. Fast forward to the move - the safe was successfully brought in through a kitchen window into my home. At this point, the safe was supposed to be moved down one flight of stairs into the basement. It was quickly learned that the safe would not fit down the desired stairwell that Jim had previously measured. I was left with two options: 1) pay the movers to move the safe back through the kitchen window and pay to have the safe shipped back to Florida from where I ordered it 2) have the movers smash two of my walls so that the safe would fit I ordered this safe with the understanding that Jim knew how to use a ruler. I trusted their advice when I was told that I could go ahead and order the safe as it would fit in the desired location. At this point, having no alternative options, I authorized the movers to remove the baseboard, molding and crack drywall to get the safe down the stairway. They eventually got the safe to the basement, but not without breaking two other walls and scratching the safe completely. I now have three damaged walls and a completely scarred safe. I ended up paying $455 to have the safe moved and gave the movers an even $500 for a tip. In the end, I will now be out another couple hundred dollars having drywall and trim fixed throughout my kitchen and basement. While moving the safe, they also damaged a wall that had nothing to do with the narrow staircase. In the end, I'm more than upset with everything. I now have a damaged safe and house. This is inexcusable and the EXACT reason why you have someone come measure before starting a move. I have made Jim the owner aware of everything that transpired and have still not received so much as a response or apology. I would caution anyone who is considering using this company to think twice about it. If you have something valuable that needs to be moved - stick with the professionals and choose an alternate company.

They did a good job. They were fast and efficient. The men knew what they are doing. They knew I had paid for the minimum amount. I made it clear I needed to stay in that time frame. They worked hard. They got it done in the time allowed. They were referred to me by a friend. I was very happy with them. They got a nice tip because they stayed in the time frame. They work for tips as well, which really motivates them to get the work done. I will continue to use them in the future.