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Reviews
4.7178 Reviews
Showing 76-100 of 178 reviews
Brian F.
07/2014
moving companies
 + -1 moreThe Short version: The whole process was probably the smoothest part of buying a new house and moving. Longer Version: Charm City Movers was an amazing company to work with. Every person we spoke with at the company was professional and very helpful. We dealt mainly with Felix, but also spoke with Tammy and I believe Chris. Felix worked with me to get a quote that wouldn't end up changing on moving day. Many of the other companies I looked into came in at a lower cost, but they were not a flat rate. So, who knows what their final costs would be. The way Felix explained their pricing made me feel comfortable in my decision to use them. She worked through the quote with me as well made adjustments as went through the packing process. Throughout the whole process Charm City movers kept the communication lines open. They were late both for move and out move in. I state this NOT to point out something bad, but to point out something POSITIVE. Their truck broke down the morning of our move out, but Felix was on the phone letting me know of the problem and their solution right away. The same went for the moving in. The movers were late due another job causing delays and taking longer than expected. Again, Felix kept the lines of communication open. In fact, I was even texted as well as receiving a voice message as to not interrupt our closing. Again, I stress pointing out the lateness isn't to be taken as a bad thing. Things will happen, but Charm City Movers kept us in the loop instead of hiding behind excuses!!! (This is why they still received an "A" above under punctuality) Finally, I must comment on the movers themselves. Our team was amazing! They were efficient, courteous, and very patient. Both move in and move out were done in about 2 hours!!! Don't let the short time fool you, our things were handled with care. Overall, we would recommend Charm City Movers without hesitation. Not working by the hour allows for them to be more efficient as well as not nickel and dime the customers.
Description of Work: Move out of Townhouse in Towson ; Hold Belongings in truck over night ; Deliver to Bel Air next day
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Yes, I recommend this pro
$1,800
Response from Charm City Movers
Jenna S.
07/2014
moving companies
 + -1 moreChris and the other movers were excellent! They arrived early, were fast in loading and unloading, and were careful with items. I like that Charm City gives you the exact cost rather than an estimate so there are no surprises with the bill. I highly recommend them and would use them again!
Description of Work: Moved 3-bedroom townhouse from Silver Spring, MD to Columbia, MD.
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Yes, I recommend this pro
$1,200
Response from Charm City Movers
Carol M.
06/2014
moving companies
 + -1 moreFrom the first phone call, I was impressed with their professionalism and responsiveness. We had a short timeline for the move and they were able to fit us in. The gentlemen who showed up were very respectful of our furniture and very polite. I liked that the price was based on the number and type of items being moved. That being said, however, the truck they brought was too small, so a number of items on the list were not taken - leaving us to move them ourselves or arrange another move date. I would , probably use them again but would emphasize that everything needs to be taken. We are still working on getting the last of the items from our old house.
Description of Work: We asked that a number of pieces of furniture be moved from our old house to the new one.
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Yes, I recommend this pro
$1,700
manus O.
06/2014
moving companies
 + -1 moreI did not use their service. I was impressed with the professionalism on the phone.
Description of Work: Received a quote to move furniture. The price was reasonable and my contact with them was very pleasant. However, I found an Angie;s list Deal for $270 with an also A rated company. The only reason I did not choose Charm City movers was that I got a "deal" from Angie's list
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Yes, I recommend this pro
$400
Karen H.
05/2014
moving companies
 + -1 moreWe recently got married and needed to move some of the furniture located at my former residence in Southern Baltimore County to our daughter's home in York, Pennsylvania. The pieces involved were a queen sized bed frame, headboard with brand new Beauty rest mattress set; an antique pine armoire; 9 drawer maple dresser with mirror and a 108 inch 3 cushion sofa. They arrived promptly at 8:45 am and the three man crew of Quentin, Jermaine & Steve made moving these heavy pieces look like child's play! They were extremely courteous, professional and nice! Quentin went above and beyond the call of duty to kindly explain everything that would happen during the move, fixing bent wheels on bed frame, where to get replacement wheel parts for the armoire, etc. He pointed out scratches on the armoire and dresser, which we appreciated since the pieces were older. They handled the furniture like it was theirs, with tons of TLC! Then they left for the long 60 mile trek to our daughter's in York .... With my husband driving beside them most of the way around the beltway and I 83! they arrived at our daughter's house in less than 10 minutes after my hubby did, they backed up to the garage and the furniture was placed in the garage with the same care and efficiency as when it was loaded. All in all it took them about 35 minutes to load at the apartment, 25 minutes to unload and fix the bent wheel in York. We highly recommend them to anyone looking for help in moving and will definitely use them again if the need arises! THEY ROCK! Thanks again! Karen and Keith Brackin
Description of Work: Gave us the best moving experience imaginable when going from state to state!
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Yes, I recommend this pro
$582
Beth B.
05/2014
moving companies
 + -1 moreThey were right on time. Rico and his team were great! The move was fairly complex (at least to me). A few pieces were only being taken out of my condo and loaded into my friend's truck. The rest of the furniture was to be taken to two places, with some pieces going to another condo, and the rest to a residence. All the moves went smoothly. My biggest worry was with moving my mother's 100+ year old antique vanity. Rico was wonderful. He carefully padded it and was very gentle moving it. I am happy to say the vanity made it in perfect condition. Tammy and Felix in the office were helpful and kind. I would definitely use Charm City Movers again and I highly recommend.
Description of Work: Move from apartment/condo with two stops.
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Yes, I recommend this pro
$800
Response from Charm City Movers
Shannon M.
05/2014
moving companies
 + -1 moreFor the second time, Charm City Movers was nothing less than exceptional. Both times, my husband and I could not believe how efficient and quick they completed the move-- in and out in 2 hours!!! But don't mistake their speed for carelessness, they are extremely careful and particular. Professional staff, respectful to house (and newly painted walls), affordable. HIGHLY RECOMMENDED!!!! Ask for Quintin. If we ever move again, we will be using them.
Description of Work: Moved us for the 2nd time!!!!!
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Yes, I recommend this pro
$770
Response from Charm City Movers
Kevin S.
05/2014
moving companies
 + -1 moreA crew of 4 guys and a truck arrived at the apartment about 45 minutes ahead of the time we were told they would be there. Needless to say, we weren't quite ready for them. My wife went out to speak to them and to get them to move their truck (they had parked in a "Reserved" parking spot that is a paid spot by another tenant). The main guy waved her off and paid no attention to her. I then had to go out and raise my voice to them to get them to actually listen and explain that they were a little early and to give us about 20 minutes. After this little hiccup, I was ticked off and attempted to call Charm City Movers, but no one answered. We got our daughter ready, secured our dog, and my wife, daughter, and aunt went on to the house while I stayed at the apartment, and the guys loaded everything. Once these guys started working, they were very professional, careful, and organized. The entire move took less than 2 hours from loading and unloading (the house is only a mile from the apartment). These guys don't get paid by the hour - they get paid by the move - and the invoice is based on number of items moved, not an hourly rate. Charm City Movers was by far the cheapest moving company that I scoped out - and other than the rough-around-the-edges appearance and nature of the guys doing the moving, the experience wasn't bad. I would use them again, especially knowing what to expect.
Description of Work: Moved 28 pieces of furniture, a freezer chest, and approx 20 boxes from a 3 bedroom apartment to our newly purchased 3 bedroom home.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$529
Response from Charm City Movers
Seul S.
05/2014
moving companies
 + -1 moreWe've used them twice and we were satisifed with both moves. First move: Pros: Team was professional and on-time. Cons: The movers forgot to unload a lamp and the shade was damaged, but Felix was able to replace it. Second move: Pros: Team was on-time and despite the crazy weather (rain, hail, then snow!!), the team successfully finished the job. We were moving into a new home so I addressed my concerns of possible carpet stains during the move and Felix found a solution to cover the floors with a special tape ($25). We really appreciated that. Cons: I saw one of the mover throw one of our boxes to another mover. Our office desk was damaged but once again, Felix had it fixed and returned in brand-new condition. Was very impressed! Will def use them again and recommend to others.
Description of Work: First time: Condo to Storage, Storage to Temp Home Second time: Home to Storage, Storage to New Home
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Yes, I recommend this pro
$1,210.86
Response from Charm City Movers
Annie L.
04/2014
moving companies
 + -1 moreI feel badly that (for various reasons I won't go into) I have taken so long to write this review. I really can't say enough good things about Charm City Movers and all the employees involved in my move. This makes the 8th time I have used movers in my lifetime, 5 moves were from one state to another and 3 were local. This was by far the most pleasant experience of any of them and it was due to the people at Charm City. What a great team! I think these people really enjoy their jobs and it shows in their customer service. It just seemed to be part of the company culture that every single person was nice!! and hard working!! Felix and Sowmya were just pleasant to be with and did a great job packing. I really like the way boxes were labeled. Most movers just write "Kitchen" or "Bedroom", etc. Felix and Sowmya put a description of what was in the box and, in some cases, specifically where in the kitchen it came from. That was very helpful when unpacking. The guys who moved the furniture and boxes (and the snow!!) were outstanding!! Quinton was the guy in charge and he quietly gave the other guys a "hard time" all day. I enjoyed listening to the good-natured banter because It was obvious that they liked and respected each other. Bottom line is that, if you need a local mover, I don't think you could possibly do better than Charm City Movers Oh, and by the way, there was not a scratch, dent, or chip on anything.
Description of Work: I filled out an online request for an estimate during a big snowstorm. The information was, as you might expect, pretty detailed and took some time to fill out. When I submitted it, I got an error message. I was so disappointed because I really liked the description of Charm City movers and the great reviews they got on Angie's list. I decided to call (but thought I would get an answering machine because of the snowstorm). Instead the phone was answered by the nicest lady (Tammy) and she told me that she had received my request and was already working on it. I received the quote on 2/13/2014 and a week later I was moved. During that week I tweaked my list of things to be moved and Felix called to confirm the final plans. The price of $830 for the move was spelled out up front. Packing was $324 and depended on the number of boxes, but it was also estimated beforehand. On 2/19/2014, the day before the move, Felix and Sowmya came to pack dishes and pictures (these are the only things I wanted professionally packed). As Felix and Sowmya were leaving Felix noted that the foot of my driveway was covered with ice and, thinking it might present a problem for the truck, she asked for a shovel. Then Felix and Sowmya proceeded to break up the ice and shovel it aside. Unfortunately, some of the snow that was still covering the yard melted during the afternoon, ran across the foot of the drive, and froze again overnight. When the moving truck arrived next morning there was a dilemma. The location of the townhouse and the "tight quarters" created by cars parked across from it made it impossible to back the truck into the driveway, and it would have been too treacherous to try to carry furniture and boxes down the icey driveway to the road. I would not have been surprised if they had said "sorry, there's just no way to do this today". Not these guys - Quinton, Jamain, Delvin, and William. They got busy shoveling a path from the sidewalk across a corner of the yard to the front door and then put down furniture pads to walk on. The move went off without any further problems.
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Yes, I recommend this pro
$1,154
Response from Charm City Movers
Jordan W.
03/2014
moving companies
 + -1 moreThe team showed up on time and was 4 guys. One was clearly the crew leader but the other three seemed to be guys that were just picked up off the street. One had some moving experience. The other two, definitely not. They did unload the row house into the van pretty quickly and efficiently. Unfortunately they underestimated the size of the truck needed and we had to make two runs which doubled the time it took to do the job. The unloading from the truck to our new house was much less efficient. Granted there are three stories and we have some heavy pieces, but the guys had no interest (especially with the second run) in making sure that our distinctly labeled boxes got into the right spots. There was some minor damage to some of our pieces which probably could have been prevented with a more experienced crew. That being said, the biggest issue that we faced was that there was pretty significant damage done to our floors and our kitchen island and counters. They put large scratches in the floor in the foyer and made a huge scratch on both our butcher block island and another counter top. The crew leader sat down with us after the job was done and assured us that the damage would be repaired and that it was their fault. We contacted Felix after the job and she sent out a "handyman" to assess the damage and figure out how to repair it. After the "handyman" came out, he was never heard from again. We placed several calls to Felix but never got any replies. One year later, we still have to see the scratches on the floor at the bottom of our stairs and on the kitchen island and counter. I would highly recommend NOT using this company as they have little business ethics and didn't follow through with their promise to guarantee to rectify the damage caused by their team of very inexperienced movers.
Description of Work: Moved us from a row home in Hampden to a larger home in Owings Mills
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$2,000
Response from Charm City Movers
Steven W.
03/2014
moving companies
 + -1 moreMy treadmill never got where it was supposed to be. The 2 movers gave up on the process.
Description of Work: Movers show on time. I hired Charm City to move my treadmill and the 1 bedroom apartment. I mainly needed the to move the treadmill. The 2 guys sent out were helpful but did not have the resources to move the treadmill that I really hired them to move. They had no idea how to move a treadmill.
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$369
Response from Charm City Movers
Lisa L.
03/2014
moving companies
 + -1 moreWe used Charm City Movers to move furniture from a condominium to our house. The personnel (Quinton, Devyn and Mark) were punctual, efficient and courteous. They were done within 90 minutes and did an excellent job.
Description of Work: Moved furniture.
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Yes, I recommend this pro
$380
Response from Charm City Movers
Glenn K.
02/2014
moving companies
 + -1 moreThey arrived promptly and had his belongings loaded in a little more than an hour, in spite of a weather event much like a micro-burst. On the other end of the move, they worked very patiently with the client to get everything in place and even carried up belongings he had packed into his van. It could not have gone better! I highly recommend this company and will definitely call on them again!
Description of Work: This was a very challenging move of an elderly gentleman living in the basement of our property. He was very reluctant to move and was ill-prepared. The folks at Charm City were so warm and helpful; they made it so much easier, and the afore-mentioned gentleman is now very happy.
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Yes, I recommend this pro
$1,000
Vickie F.
11/2013
moving companies
 + -1 moreHired to move office furniture that was being donated to a non-profit organization. Arrived timely. Movers were extremely professional and friendly. Very conscientious in avoiding any possible damage. Definitely will hire again for future needs.
Description of Work: Moved furniture
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Yes, I recommend this pro
$200
rachel G.
11/2013
moving companies
 + -1 moreis basically nothing if they damage your furniture). I would definitely use this company again.
Description of Work: moving
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Yes, I recommend this pro
$900
Joanna M.
11/2013
moving companies
 + -1 moreIt went fine. They were prompt and we were moved out of our old house and into the new one within about 3 hours. All of our things arrived and nothing was broken, although there were several nicks and dents, and dirt marks. I was a little disappointed because we were expecting similar care for our belongings as we had on previous moves. In other moves, the movers have wrapped our furniture in plastic wrap or moving blankets before moving them from the house (thus protecting the walls and furniture), but in this case, the blankets were only applied in the truck. I specifically asked whether we should pack the couch cushions and was told the movers would take care of them, which they did, but they didn't pack them at all and two of them fell on the lawn as they were unloading them into the new house. Not a big deal, but not what I was expecting after the professionalism from the phone calls. It was very easy to set up the move and arrange everything, which set very high expectations for the day of the move.
Description of Work: Moved our furniture from one house to another.
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Yes, I recommend this pro
$1,050
Response from Charm City Movers
Sharon B.
10/2013
moving companies
 + -1 moreGood experience. Received a call ahead to double check time and actual inventory. Was asked if it was okay if the movers arrived earlier than my 8am appointment. I happily said that they could come early. The three guys arrived at 7:30 (just as agreed) although I was told that I would have four movers only three showed up. Although there was only three men, they did not appear to be overtaxed, didn't complain, worked straight through and did not take any breaks, was respectful and courteous. The driver #56, mover #50 and mover #52 (this is how they are identified on their paperwork) performed a great job (sorry I forgot your names). This is my first experience with a professional moving company. I moved all of my smaller stuff to keep the cost down which left my boxes (about 50), bedroom and dining room furniture. The price was comparable to what they did and what they had to move. The entire move was completed by 11:30am. I hope never to move again but if I do, I will not hesitate to call this company again.
Description of Work: Charm City Movers provided moving services.
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Yes, I recommend this pro
$682
Ronald Z.
10/2013
moving companies
 + -1 moreMichael, Danny and Chris arrived on time at 8:30 AM and went immediately to work. The storage unit was about 250 feet down a long hall from the entrance to the storage warehouse. Although I was in no pressing hurry to make the move, the fellows frequently ran the length of the hall when returning to take another load. The men were personable and efficient. The unit was emptied and the truck packed in about 75 minutes. The move was only 12 miles away. They hand-carried most of the boxes and all of the furniture about 50 feet across a lawn to an outside entrance with 13 steps leading down to the basement, and a few items to the 2nd floor bedroom. The basement was unfurnished and I asked them to stack the boxes, etc. as tightly as was safely possible in the center, as I will be finishing the basement. They deposited everything neatly as requested, taking perhaps an hour at the most. The price was extremely fair, not the least expensive but around $1000 less than the highest quote I received. In the coming months, I will be moving from my current home to the new house and will certainly use Charm City Movers and ask for Michael, Danny and Chris by name.
Description of Work: Moved 1000 tightly packed cubic feet of boxes, bags and assorted furniture from a storage unit to a new home.
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Yes, I recommend this pro
$550
Socorro H.
10/2013
moving companies
 + -1 moreThis move went very well. Movers 18 and 56, sorry guys I forgot your names, they moved me out and back in to my new house in no time. They were very careful with my stuff. I will be using this company again if I ever move again.
Description of Work: Moved my furniture and boxes.
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Yes, I recommend this pro
$390
Harvey E.
09/2013
moving companies
 + -1 moreGreat! Jimmy, Jermaine and Ahmed didn't waste any time and were totally professional and FAST. All really nice guys and accomplished the move really quickly and with no fuss. I'd definitely recommend them and would use them again myself.
Description of Work: Moved contents and furniture from one bedroom apartment in Charles Village to Mount Vernon.
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Yes, I recommend this pro
$550
Susan L.
08/2013
moving companies
 + -1 moreThe whole thing went perfectly. When I called Charm City, I was able to schedule the move when I needed it. The contract and work order appeared in my email a few minutes later. They charge by the number and type of pieces to be moved, not by time, which is nice because you know up front what it will cost - something that can only be estimated when the charge is by time. Their price was comparable to other moving company's estimates. I called the office twice before the move to tell them about things I had forgotten to put on the initial inventory, and Tammy (and another woman whose name I can't remember) were very nice and helpful. The movers arrived on time, got straight to work, and worked without a break until the whole thing was done a few hours later. Quinton and Jamal(? not sure about this name) were very professional and careful of the furniture. They moved it and stored it in the right order so that it all fit neatly. They were also very pleasant - I enjoyed their company. I really can't think of a thing that could have gone better.
Description of Work: I am remodeling my basement, and had to remove all the furniture. I planned to store it in the garage. Charm City moved family room and bedroom furniture from the basement to the garage for me. They had to break down several pieces, including a unique, older piece that was so cleverly fastened together that it was really hard to figure out how to do. I had seen it in pieces, so I knew it could be done, but I didn't know how. The Charm City movers would not give up, which was important, since I am not sure the piece could have been removed or carried in one piece.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$360
Katherine B.
08/2013
moving companies
 + -1 moreIt went great! Everyone I dealt with at Charm City Movers was a helpful, courteous professional, from the folks on the phone to the crew that came out and did the work. They were prompt, fast, and did a great job.
Description of Work: Moved furniture and belongings out of my old house into my new home.
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Yes, I recommend this pro
$768
Cornelia P.
08/2013
moving companies
 + -1 moreThe movers called to ask if they could come early. They were professional and introduced themselves. They quickly moved my furniture and were gone within three hours.
Description of Work: Charm City Movers moved my furniture from my apartment to my house.
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Yes, I recommend this pro
$600
David L.
08/2013
moving companies
 + -1 moreThings went very well. Felix and the team very very friendly, professional, helpful, understanding when our settlement date was delayed twice. The moveing crew was very polite, professional, and efficeient. They called when they were able to come early. It took them about 40 minutes to load, and less time to unload. They asked the right questions, and made sure the job was done right. They charged by the pieces and items, not by the hour or by mileage. I would highly recommend them.
Description of Work: Moved heavy furniture from old house to new house across the county.
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Yes, I recommend this pro
$750
Contact information
3517 Langrehr Rd 3517, Baltimore, MD 21244
http://www.charmcitymovers.comService hours
Sunday:
8:00 AM - 1:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Insured
Licensed*
Trade License Number
1085638
Trade License Locale
Federal
Trade License Authority
US Department of Transportation
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Delivery Service
FAQ
Charm City Movers is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 1:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Charm City Movers accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Charm City Movers offers free project estimates.
Yes, Charm City Movers offers eco-friendly accreditations.
No, Charm City Movers does not offer a senior discount.
No, Charm City Movers does not offer emergency services.
No, Charm City Movers does not offer warranties.
Charm City Movers offers the following services: Residential & Office Moving, Emergency Moves, Packing & Unpacking
Limited Storage
Contact information
3517 Langrehr Rd 3517, Baltimore, MD 21244
http://www.charmcitymovers.comService hours
Sunday:
8:00 AM - 1:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM