Charm City Movers

Description of Work: All around, this company is great. The staff in the office helped me think through ways to save on the move and were very accommodating when I made multiple changes to my plans. They also made very careful notes about special considerations for my move (e.g. newly refinished hardwood floors in my new house and possible difficulty getting the couch out of my apartment). They called the day before the move to confirm the packing list and the time the movers would arrive. | |On the day of the move, the movers arrived within the 30 minute window I had been given and were very friendly and efficient. I had three men to move the furniture from a one bedroom apartment - there was always one guy who stayed with the truck. They inspected every piece of furniture and showed me any existing damage before putting it on the truck. On the other end, they were very careful with the newly refinished hardwood floors and reinspected all the furniture with me again. | |All told, with disassembly of my bed and dresser, some time puzzling about how to get the couch out of the apartment, and a 20 minute drive, the move took just about two hours. | |I would definitely use Charm City Movers again and would recommend them to others.

Description of Work: Although Felix and Chris in the office were great and were wonderfully considerate of the stress involved in moving, the movers were not as careful with my furniture as I would have liked. Without my comments and supervision, they would have just scraped my things on the walls and doorways. My new place has brand new carpeting, it was raining, and I was told they would put down mats on the carpet. I had to ask them twice to put down the mats until one of the guys sullenly put down the mats. It would have been nicer if I could have just trusted them while I continued to pack the last few boxes. As it was, they did scratch my new coffee table. I will likely find a few more things as I finish unpacking. Sorry, Charm City. I won't use you again, nor will I recommend you to my friends or relatives.

Description of Work: Moved furniture of small one bedroom apartment to a smaller one bedroom apartment twenty minutes distance. No packing involved. First apartment had four flights of stairs, the second, one.

Description of Work: Felix was exceptional. She calmed my fears, answered all my questions & told me she would shoulder all my anxiety (which she did!) Day of my move, Quinton & his staff arrived as scheduled. Quinton also went out of his way to make the move emotionally easy for me. Furniture was handled with extreme care. Huge objects on small stairways (4 floors up) with absolutely no damage to my belongings or the building in which I moved into. In fact, following the move, the hallway & stairs to my new apt was immaculate. I would recommend Charm City movers in a nano second. My heartfelt thanks to Felix, Quinton & the staff.

Description of Work: Rude, lied about pricing called me a liar about Angie list pricing

Description of Work: It was a great experience. Will, Moses, AJ and Tony were the movers. They arrived in time. Were swift in the work and finished quickly with minimum directions. It was finished on time and without any issues. They were careful with the furniture and polite and professional. The price stayed the same as was quoted initially. I will definitely use their services again.

Description of Work: Moved 5 rooms of furniture to new house 5 miles away. Lead mover very good. Pricing system is odd. They charge by the piece they move. That is a mattress is the same as a floor lamp. Does not make sense. So you get an estimate based on what you say you have but there is always more stuff. So you pay more. I was used to a flat rate based on number of rooms. They are reliable and honest. Would use again. |

Description of Work: Charm City movers were excellent to deal with. Their office staff was incredibly responsive and helpful. The crew of 4 who came were efficient, professional, and entertaining as well. We only moved 10 minutes away and had them move only the big furniture (took about 3-4 hours). I would definitely recommend them.

Description of Work: Chris and Felix were extremely helpful over a period of weeks with suggestions in advance of what was a very complicated international move. Their team arrived well within the two hour window, and stayed until the job was done including help with tying down our vehicle after it as loaded onto a shipping container. I highly recommend them.

Description of Work: Moved five dressers,a large oriental rug,a desk and two benches from a condo to a house we are moving into. They were fast and efficient! A pleasure to work with!

Description of Work: Moved furniture from a condo to a townhouse. Said they would be at the condo around 8, showed up at 8:30. 4 very courteous guys (Moses, Will Squirrel and Quentin) did the work, 1 guy for loading the truck, 3 to get the items moved to the truck at the condo, then all 4 unloaded at the townhouse. Took 1.5 hours to move some heavy and/or awkwardly shaped furniture down 3 flights of stairs from the condo and put it on the floor I wanted in the townhouse. Not a single scratched wall or damaged item. Very pleased.

Description of Work: They moved my furniture from a rental space into a home. They showed up on time, were very efficient (they didn't waste time) and took great care of my belongings. Quentin, the team leader, was very respectful to me and his team. He gave great direction to the guys who were on the team and was involved in every aspect of the move. He really seemed to care about the individuals on his team and was interested in making sure I was happy with everything. I had never used a moving company before and I was a little worried about how much care they would take of my things. Charm City movers exceeded my expectations and the whole experience was seamless and easy.

Description of Work: Wonderful group of guys...Superb service,

Description of Work: They moved all my household belongings to a new location a few blocks away.

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Description of Work: Local move

Description of Work: I used Charm City movers on two occasions in the last 60 days. The dispatcher, as were the personnel making the move, was always courteous, professional, and responsive to my request. The actual pickup, in Prince Georges County, and deliveries to Baltimore, were as agreed and expertly done. The best statement I can make is that I will happily use their services again, whenever I need something moved!

Description of Work: I called and emailed the company to set up my move. I told them I would be ready to move Monday morning at 9 am via email. They called me that morning and told me that they booked that spot because they did not get a confirmation phone call. I suppose a confirmation email is not enough for this company. I also left a voice mail confirmation, They called back Monday to tell me they booked someone in my scheduled moved slot and time. Lack of communication! I called another provider!