Charm City Appliances Inc.

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The price is right if the deal is real. However, getting this shop to come and repair the equipment that I bought (Still under warranty) is quite a task. After four phone calls I was told that the guys were off shift and had gone home for the day.

The tub of a stacked laundry center [ washer/dryer] that I had purchased from Charm City Appliances three years ago cracked. I live ninety (90) miles roundtrip from the Baltimore location. I called Charm City the day before driving to Baltimore and was told Charm City had six (6) electric 27and quot; laundry centers [ $350 each with a $100 delivery charge]. The next day, I drove to Charm City only to discover the store had only two laundry centers. One laundry center was inoperable; the other was dirty and looked to be in terrible condition. A sales person apologized and stated he expected a new shipment of laundry centers the next day and he would e-mail pictures of the newly arrived laundry centers. I called daily for a week to inquire about purchasing a laundry center. I was always told pictures of the laundry centers would be e-mailed and/or texted to me; but the e-mails and/or texts never arrived. Out of frustration, I purchased a never used scratch and dent GE laundry center from Sears Outlet for $550 with free delivery and installation .I even saved on sales tax because Maryland was having a tax free holiday.