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BANCTEC

1.0(
1
)

Computer Repair

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Rochelle G.
10/2008
1.0
computer repair
  + -1 more
BancTec received the part which was confirmed by the shipping company, they told the manufacturer they called us and no one answered. So you only call once?? But if they had actually called on the day in question someone would have answered or the machine would have picked up, since we were home the entire day and night. And on the machine is my cell number so they could have called that OR they could have left a message, and yes we have call waiting so if someone was on the phone we would have gotten the call and if they called another day during the week they also would have gotten the answering machine and I work from home so I'm home 99% of the time anyway. They didn't call, they got a free part and there is nothing I can do about it! Horrible experience.
Description of Work: Company hired by the manufacturer of my computer to service our laptop that was under warranty. The manufacturer said part would be shipped to them and they would call us within 2 business days to schedule. The call never happened. Computer still not repaired almost a month later and now in order to get it repaired we must send it back to the manufacturer.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    225 N CALVERT ST, Baltimore, MD 21202

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair

    FAQ

    BANCTEC is currently rated 1 overall out of 5.
    No, BANCTEC does not offer free project estimates.
    No, BANCTEC does not offer eco-friendly accreditations.
    No, BANCTEC does not offer a senior discount.
    No, BANCTEC does not offer emergency services.
    No, BANCTEC does not offer warranties.

    Contact information

    225 N CALVERT ST, Baltimore, MD 21202