Awan Auto Service

Auto Service, Auto Sales, Auto Radiators,

About us

auto repair and sales

Services we offer

auto repair and sales

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-9 of 9 reviews

Peggy T.
03/2014
5.0
auto repair
  + -1 more
I've been going there for 15 years. They made a simple mistake and corrected it. They did not charge me for parts and labor. They are very honest and have a lot of integrity. They are really really good. They are very thorough and prices are reasonable.
Description of Work: auto repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William V.
10/2012
2.0
auto repair
  + -1 more
Made an appointment to have my car worked on a week prior to dropping it off. I told them I did not want to wait until the end of the week as I was leaving town. Dropped my car off at 8AM and asked them to do an oil change, and a radiator leak. The car was also running rough even though Atlas had just done a tune-up 4 months before. Suspect was another bad coil, they had replaced two.I called at 12 noon and they had not looked at it. Finally got a call after 2pm and they told me they could not get the part for the radiator hose until the nesxt day as it was too late in the day. Also could find out why the engine light was on or why it stalled. They also failed to change oil. All told they really did nothing and charged me $40. I left the shop at 3:30 and drove to the dealer, got part and replaced the radiator hose myself- done by 5:30. Oil change and rough running will be worked on by another shop. Unfortunately, the engine light was cleared so the new shop has nothing to identify what that problem was unless the light comes on again. When I told then "I was very disappointed in their service" the owner went ballistic. I won't be back obviously.
Description of Work: Requested work on 1. Radiator/ cooling system leak 2. eliminate rough running and stalling 3. check break 4. problemn with engine check light. 5. Oil change They did: 1. Diagnosed check light as problem with fuel overflow/vapor revcovery- but could not find problem 2. Diagnosed bad radiator hose but could not get part 3. Failed to change oil 4. Car still runs rough and stalls 5. Claim breaks are still good. Charged $40

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40

ROBERTA C.
05/2011
5.0
auto repair
  + -1 more
Great, Superb, Terrific. I love Atlas
Description of Work: Probably the last incredible family owned and operated auto repair shop. The owner, Steve, was articulate, patient with explanation of problem with my toyota and the repair wound up costing less than his original estimate. Shock!!!!!Yeah!!!!! The Co gave me a ride home while my car was being fixed and then returned repaired car to my home. I live in Guilford so it was not too far for the owner. All replaced parts were neatly in a box in my trunk. There is no comparison between the price I was give a a large dealership compared to Atlas Auto. They do not have a beautiful waiting room with old coffee like the dealerships, however, for the amount of money I saved I am extremely happy.Atlas is my only choice in Baltimore for repair of all my family cars. Also, I spoke to Mr. Sturgis about a car for my teenage son. He gave me an excellent recommendation, ball parked a price (also great) and said he would likely locate one in a few weeks, inspect it and away he will go.I love Atlas Auto.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

ROBERTA C.
03/2010
5.0
auto repair
  + -1 more
It was the most pleasant experience I have ever had with my auto repair. I highly recommend anyone owning a Ford Taurus from Charles Village, Loyola College, Johns Hopkins University,Rodgers Forge,Homeland,Roland Park to use this small family owned auto repair shop. I liked his integrity the most of all. Much more skilled than any other repair shop or dealer I have ever used.
Description of Work: I have a 2005 Ford Taurus which I am planning on keeping another 20 years. Steve Sturgis, a old fashioned master auto mechanic did a complete brand new brakes plus struts. We live near Johns Hopkins Campus, Charles Village and the shop was convenient, fast, and very reasonable. Plus, Steve stands behind all his repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ROBERTA C.
08/2009
5.0
auto repair
  + -1 more
You must speak with Steve Sturgis, the father of the mechanics.
Description of Work: We had the front and rear brakes repaired on a Ford. He used high quality parts, explained problem thoroughly- the car runs like its brand new. He also did an oil change and replaced my dirty air filter. The owner, Steve, is a master mechanic who can fix anything. It is a family business that has been in the auto repair and sale business for years and years. He does not advertise and just recently put a sign up. He is honest, fair, does expert auto repair and guarantees all of his work. I wish we had found him sooner. He is located near Roland Park. He is off of Cold Spring Avenue and York Road going south just a few blocks. Lots of policeman bring their personal cars and motorcycles for repair. He is a steal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ROBERTA C.
05/2009
5.0
auto repair
  + -1 more
This is an outstanding auto repair shop for Toyotas. It is convenient to Loyola College and Towson University. The master mechanic thoroughly explains problem, the actual cost of repairs came in much less than his original estimate. This is a small "mom and pop" auto repair shop that is difficult to find today.
Description of Work: Maintenance and repair of Toyota-replace timing belt, water pump, changed oil and other items to make my car brand new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

ROBERTA C.
03/2009
5.0
car sales
  + -1 more
Incredible; fantastic; on a scale of one to ten and pure 100.
Description of Work: I live in Guilford, quite close to Atlas Auto. I absolutely love the owner, Steve Sturgis and his two sons who work with him. This a small family owned Auto repair/sales company. They have little to no signs out front. It is purely by word of mouth. I recently had two transactions with the owner. First, He purchased me an almost brand new (less than 12,000 miles) Lexus 350 SUV. He went directly to Manheim picked it up; brought it back to Baltimore and then inspected it. I saved at least 10,000 dollars and I expect to have this car for many many years.Mr. Sturgis knows the auto purchase field; all of the secrets. I strongly recommend him to anyone who is interested in a slightly used excellent car. No on anywhere can come close to his price because he is a small family owned business with little overhead. Second, I have another toyota and took it stupidly to the dealer first (will not give name) Thank God they were rude and said it would take them a minimum of 5 hours waiting to perform this emergency job and after I waited they still many not get it done today. I ran over to Atlas at 3:00 in afternoon and he put on new brakes and thoroughly checked entire automobile. He also bought top of the line brakes (none of those cheap pads) I was out and on my way to pick up my son from school by 5. May God Bless Steve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ROBERTA C.
12/2008
5.0
auto repair
  + -1 more
Excellent, Superb, Fantastic. The owner Mr. Sturgis is Baltimore's Best Kept Secret-This gentleman knows automobiles all types inside and out. I kinda hate to report him on t he list because I like to keep the best for me and my family. I live in Roland Park and absolutely love this guy. You must ask to speak directly to the owner, Mr. Steve Sturgis. It is a small family owned automobile service company.
Description of Work: Auto Repair-Toyota Land Cruiser 2000.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROBERTA C.
10/2008
5.0
auto repair, radiator service
  + 0 more
If one were to rate Atlas for auto repair on a scale of 1 to 10 , I would have to give him a perfect 100. I am going to bring my Toyota to him next week. God was on my side today when I found Atlas Auto.
Description of Work: Do speak directly with the owner, Mr. Strugis. This is absolutely the best auto repair shop in Maryland. I almost hate to recommend because I won't be able to get an appointment. He repaired broken electric windows (an electrical problem) and evaluated and tested my radiator. This was for a Mercedes Coupe. He is the most knowledgeable, old-fashioned honest auto mechanic I have ever met and I am not young. He does not advertise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    4500 York Rd, Baltimore, MD 21212


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Sales,
    Auto Radiators,
    Auto Body Work

    FAQ

    Awan Auto Service is currently rated 4.7 overall out of 5.
    No, Awan Auto Service does not offer free project estimates.
    No, Awan Auto Service does not offer eco-friendly accreditations.
    No, Awan Auto Service does not offer a senior discount.
    No, Awan Auto Service does not offer emergency services.
    No, Awan Auto Service does not offer warranties.
    Awan Auto Service offers the following services: auto repair and sales

    Contact information

    4500 York Rd, Baltimore, MD 21212