At Your Service Heating & Cooling, LLC

Friendly knowledgeable punctual staff

Antonio was puntual Polite and did a good job!!

Very professional team with great communication.

Attentive and fantastic service person. Use this business !!

The company was a pleasure to work with. The quality and professionalism was good. The scheduling was quick and on time. I saw the previous complaints posted, but did not have any problems. I received their name thru Angies List and did not get additional estimates as it was 100 degrees and wanted AC ASAP. We told them that the fan wasn't working and needed repaired. They said the fan motor had a computer chip or some type of computer part with it and that's not common. After testing our AC unit their results showed that the condenser showed a good life span remaining. We were thinking about getting a new unit, they said it was our call but thought a repair would be a good choice. The boss called us and went over their findings and discussed our options. We decided to go with the repair due to the economy and their recommendation. When they removed the old motor they saw that it had been set to medium speed. Since I had previously told them our house is not balanced properly, he set it to high . The only thing I didn't care for was we had to pay for the estimate up front, but the fee was lower than I had expected. When we went to have it fixed they wanted the money up front again. I have always been taught to never do this but to put a deposit it down and pay in full when the job is complete. I did pay upfront again and did not have any problems. I do feel the fee was on the high side but again, I didn't get any other estimates and the other companies probably would have talked me into a new unit. We will see how long this unit lasts. The day after work was performed I had not received a receipt or warranty paperwork. I called the office and explained my thoughts of billing to them and they listened. Before I hung up my paperwork had been emailed to me. I would recommend them. They did not add any Freon and our unit is keeping our home cooler than ever. Thank you At Your Service.

Excellent service, good communication, reasonable price, fast response time.

Daniel was awesome Quick on time and easy to talk to. 10/10 would hire again in the future

The Tech came to my house to do a maintenance check and the next day my AC unit was leaking through my ceiling. It has never done that before. Now I have to call my home warranty company to come check on my AC unit and hire someone to repair my ceiling

Happy He came and corrected the issue

On time, professional and knowledgeable.

I had purchased two thermostats that I had planned to install myself but there were some complicating factors. Seth from AYS came out, figured out how to do it and both were installed and tested within a couple hours. The project was handled promptly and competently. Thank you.

Took a little longer then I expected to get it done. But it was finished to my satisfaction.

I am satisfied with the work done. Now all of the duct work is working great. Very Happy with the Work! :-)

Satisfied.

I WAS WELL SATISFIED WITH THE WORK AND THE PRICE FROM THE EMPIRE COMPANY.

On time, courteous, thorough

Thank God for the no interest plan! Excellent service from the installers and they were very respectful and well mannered. The price is very high, but no interest plan helps a lot!

Very professional

On time, got exactly what I needed. Nice

Diagnosed issue quickly, fixed it, and didn't overcharge me. Technician was polite and intelligent. Would recommend to others and will use them again

Great job! keep it up, thank you for such a wonderful work

Ron, our sales Rep, was helpful, knowledgeable and respectful. The team that did our work, Nick and Maurice , were amazing. They were professional young men and they have a passion for their work. We had an overall, great experience. Thanks guys!!!

Personable, prompt and professional!

not the lowest in the market but you get what you pay for! They had a unit to install basically next day and the techs were very professional and knowledgeable. When our drip pan sensor that evening was kicking off, Maurice the tech came out Friday night at like 9pm to fix it (took him 2 hours). They go above and beyond for their customers.

Over and above