Ace Fireplace Services provides professional chimney sweeping and fireplace maintenance services to the local area. To maintain your safety, you should always employ a professional chimney sweep to clean your chimneys. It is our experience and knowledge that will protect you from harm, and we always use the most appropriate tools for the job. Keeping your fireplaces and chimneys in good working order also maintains their efficiency and helps you to negate problems before they occur. Standards must be adhered to for your chimney and fireplace to be considered safe, and trained and certified chimney sweeps will make sure this is the case. You can be certain that the team at Ace Fireplace Service are fully certified and will give all residents of the local area, a value-for-money service that guarantees safety.
I was told service would cost around $80 and he charged me $400. The “inspection” was under a minute of the technician looking up the chimney from the fireplace, and for the cleaning he charged me for having a 3 story house (the back is 3, the front is 2, the chimney is only 2) but he never left the living room so I don’t know why the height of the house mattered. Overall the cleaning was ok, but nothing special, the technician was polite but charged me way more than expected, the inspection was lackluster, and the experience was bad. Also I can’t leave a google review and their current google reviews look like they were written by AI.
Description of Work: Chimney cleaning and inspection
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$400
Patrick H.
07/2015
5.0
chimney repair
+ -1 more
unknown
Description of Work: Rebuilt and lined chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,600
Walter C.
01/2014
5.0
chimney repair
+ -1 more
They worked well with me around weather issues.
Description of Work: Redid top of chimney (concrete),filled concrete around bricks and waterproofed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Sue H.
05/2013
2.0
chimney repair
+ -1 more
On 5/13/13, I left a message on their answering machine telling them that we would like to get an estimate on a fireplace inspection and chimney repairs. They never called back.
Description of Work: Did not call back
Rating Category
Rating out of 5
Response from Ace Fireplace Services
All calls are returned here. Not sure what happened, but if this customer would like to call back I will personally take care of scheduling. Thank you, Laura @ A-1 Chimney Specialists Owner
Erin K.
02/2011
5.0
chimney sweep, chimney repair
+ 0 more
It went very well. Roger is the owner and is very friendly, professional, and knowledgeable. His assistant and him were very cognizant of making sure they cleaned up any messes made. He was eager to show me and tell me about the work they were doing step-by-step. the chimney looks great, he left me with a bottle of extra chimney paint, he used the best quality prefabricated chinmey pipe, and I will be looking him up again in the future for cleaning.
Description of Work: A1 put in a prefabricated chimney through the cathedral ceiling in my living room so that I could burn and vent my newly purchased wood stove. Roger and his assistant cut the hole for the chimney to go through on the inside. Cut through the roof, installed the chimney, put new shingles around the new chimney, put together the chimney pipe and connected it all. They even stayed to help my light my first fire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Anita W.
01/2011
5.0
chimney repair
+ -1 more
The company responded to a request for an estimate within five days. I found the estimate very reasonable and sent a 1/3 down payment for the work to begin. We had a spell of cold weather but within a week and a half the work was started and finished in a matter of a few days. The workers were professional, courteous and timely. The completed job was done as described. I have very high standards and am extremely pleased with this job. I would highly recommend this company. I believe the owner does a lot of the work himself so he's very invested in quality.
Description of Work: Company removed and hauled away my old chimney and built a new block chimney for my woodstove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
MARK M.
03/2005
5.0
chimney sweep
+ -1 more
I WAS NOT AROUND TO SEE THE WORK AS IT WAS BEING DONE. WHEN I INSPECTED THE SERVICE LATER, EVERYTHING REQUESTED WAS APPROPRIATELY CORRECTED AND THERE WAS NO MESS LEFT BEHIND.
Description of Work: I HAD A CHIMNEY SWEEP, HEARTH REPAIRED TO CLOSE IN A GAP AND, ALSO REPAIRED A BROKEN DOOR SEAL.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Contact information
100 International Dr 23rd Floor, Legg Mason Tower, Baltimore, MD 21202
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Chimney Caps
FAQ
Ace Fireplace Services is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Ace Fireplace Services accepts the following forms of payment: American Express,Discover,MasterCard,Visa