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A Wipe Away Cleaning Service LLC

House Cleaning, Roof Cleaning, Window Cleaning,

About us

Looking for Cleaning Services in Baltimore? You've found your clean team. At A Wipe Away Cleaning Service LLC, we take pride in providing the best services and satisfying our customer needs. We specialize in cleaning Services for both the home and commercial offices. Our Family has been taking care of family homes, and businesses since 2001. I treat your home as my own and trust each one of my employees with my home and family. I go to the jobs and work right along with them as a team member. And hope to put a smile on your face when you return home after a cleaning day.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commerical Cleaning, Maid Service, Window Washing, Construction Clean Up, Clean Outs, Out Door Cleaning, Power Washing Homes And Decks, Carpet Cleaning And Much More

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
PayPal

Photos of past projects

Reviews

4.28 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 1-8 of 8 reviews

Richard M.
10/2012
5.0
house cleaning
  + -1 more
Wendy and her crew are prompt, responsive, hard-working and leave the house very clean.
Description of Work: Cleans 3 story house every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

kathleen T.
10/2011
5.0
house cleaning
  + -1 more
The crew did a good job.
Description of Work: I used A Wipe Away Cleaning Service, LLC for house cleaning. They did dusting, glass cleaning and vacuuming. They also cleaned 3 bathrooms and mopped the floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Brian B.
10/2011
4.0
house cleaning
  + -1 more
Great !
Description of Work: Home cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine C.
03/2010
4.0
house cleaning
  + -1 more
They were very efficient and quick and they were extraordinarily affordable.
Description of Work: They came out to clean our home for spring cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lorraine G.
09/2008
2.0
house cleaning
  + -1 more
They focus on getting in and out as quickly as possible, and the quality of their work reflected that. They were not thorough. The most important thing to me is that my house is cleaned when they finish and it wasn't. The price quoted was for every other week cleaning.
Description of Work: They came in for cleaning every other week.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$125

Response from A Wipe Away Cleaning Service LLC
AS BEING OWNER OF THIS COMPANY I FELT THAT THE EXPECTATIONS OF THIS HOUSE CLEANING WAS SOMETHING WE COULD NOT FULFILL, I EXPLAINED THAT TO THE CUSTOMER AND EXPLAINED THAT SHE MAY BE BETTER GETTING A COMPANY THAT WOULD BE ABLE TO COMPLETELY SATISFY HER NEEDS. SHE EXPRESSED SHE WAS PAYING MORE THEN 30% MORE FOR THIS HOUSE CLEANING THEN OTHER COMPANIES AND I EXPRESSED IF SHE COULD SUPPLY A FULL HOUSE CLEANING ESTIMATE I WOULD REFUND HER THE DIFFERENCE. SHE NEVER REPLIED AND I NEVER HEARD BACK FROM HER. WE TRIED TO BE ACCURATE AND WHETHER WE HAD 4 OR 5 PEOPLE WE COMPLETED THE TASK AT HAND NOT THE TIME AT HAND. I HAVE DOCUMENTATION TO BACK UP MY CLAIMS.

BARBARA R.
05/2008
5.0
house cleaning
  + -1 more
Wendy came in and gave me a per room estimate... it was very extensive telling me exactly what they do. Once I looked over the estimate I was able to add items I wanted... special cleaning requests. I found her prices are very reasonable What I liked was she was very upbeat and personable and cares about her customers. When I first contacted her, I emailed her and she responded with a call right away. I am not sure how that woman could say she wasn't contacted -- due to Wendy's extensive customer commitments (both commercial and residential) I have found we communicate alot by email, where she can (and does) response at all hours. Not sure how she juggles it all with a family. I would suggest using the email listed if you do not reach her by phone. The company is bonded and insured but I have had no issues with dishonest (a normal concern) as she has a key to my home. Each week she emails me the amount of the service performed for that visit (remember she does per room estimates so you can pick and choose your options) as I charge the cleaning to my credit card after each one - which is an added plus. The price above is for the options Another thing I like, is no matter if she is there every week, two weeks, 3 or 4.. the price is the same - she is figuring she is cleaning the same dirt... why should it take any extra time. Other companies charge more for longer intervals. I am very pleased with the special effort her team makes and I have referred them to all my friends... Wendy is my lifesaver... as it is so nice to come home from a tough day to a clean house!!!
Description of Work: Her cleaning crew comes in and cleans most of my 3400 square foot home. I have 4 bathrooms and a large kitchen (the hardest rooms in my opinion) -- ceramic tile, hardwood and carpet... The service has been cleaning my home every three weeks for the last 4 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JOANNE H.
04/2008
1.0
house cleaning
  + -1 more
No work done; called several times but no one would get back to me.
Description of Work: Called them several times and no one ever called me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A Wipe Away Cleaning Service LLC
I DO REMEMBER YOUR NAME. YOU CALLED ABOUT AN EMERGENCY CLEANING ON SHORT NOTICE. I WAS IN A WORKING IN A SCHOOL AT THE TIME I RETURNED YOUR CALL AND EXPLAINED TO YOU THAT I WOULD HAVE TO CALL YOU BACK AFTER THAT OBLIGATION WAS COMPLETE. MY JOB SITE HAD TAKEN A LONGER TIME FRAME THEN EVER IMAGINED WHICH MADE IT AFTER THE TIME YOU NEEDED THE CLEANING DONE. THAT WAS THE REASON WHY I NEVER HAD GOTTEN BACK TO YOU AND YOU DID NOT CALL BACK YOURSELF SO I GATHERED THAT YOU HAD OBTAINED ANOTHER CLEANING COMPANY TO SERVICE YOUR CLEANING NEEDS IN SUCH A RUSH. SORRY FOR THE INCONVENIENCE THAT IT MAY HAVE CAUSED YOU BUT I AM VERY THOROUGH WITH MY ESTIMATING AND COMPLETION POLICY WHEN HIRED FOR A JOBSITE. OWNER, WENDY ROBERTS

M S.
09/2007
5.0
house cleaning
  + -1 more
The people who performed the service were very professional and did a very thorough job. The price was very good and exactly as they estimated it to be. They came on time, they were careful around my home and they were easy to talk to.
Description of Work: I have them clean my 2500 square foot home every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    1917 Whistler Ave, Baltimore, MD 21230

    http://www.cleaningservicesbaltimore.com

    Service hours

    Monday:
    9:00 AM - 12:00 PM
    Tuesday:
    9:00 AM - 12:00 PM
    Wednesday:
    9:00 AM - 12:00 PM
    Thursday:
    9:00 AM - 12:00 PM
    Friday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Roof Cleaning,
    Window Cleaning,
    Gutter Cleaning,
    Carpet Cleaning,
    Blind Cleaning

    FAQ

    A Wipe Away Cleaning Service LLC is currently rated 4.2 overall out of 5.

    Monday: 9:00 AM - 12:00 PM

    Tuesday: 9:00 AM - 12:00 PM

    Wednesday: 9:00 AM - 12:00 PM

    Thursday: 9:00 AM - 12:00 PM

    Friday: 9:00 AM - 12:00 PM

    A Wipe Away Cleaning Service LLC accepts the following forms of payment: Check,Financing Available,PayPal
    Yes, A Wipe Away Cleaning Service LLC offers free project estimates.
    No, A Wipe Away Cleaning Service LLC does not offer eco-friendly accreditations.
    No, A Wipe Away Cleaning Service LLC does not offer a senior discount.
    Yes, A Wipe Away Cleaning Service LLC offers emergency services.
    No, A Wipe Away Cleaning Service LLC does not offer warranties.
    A Wipe Away Cleaning Service LLC offers the following services: Residential & Commerical Cleaning, Maid Service, Window Washing, Construction Clean Up, Clean Outs, Out Door Cleaning, Power Washing Homes And Decks, Carpet Cleaning And Much More

    Contact information

    1917 Whistler Ave, Baltimore, MD 21230

    http://www.cleaningservicesbaltimore.com

    Service hours

    Monday:
    9:00 AM - 12:00 PM
    Tuesday:
    9:00 AM - 12:00 PM
    Wednesday:
    9:00 AM - 12:00 PM
    Thursday:
    9:00 AM - 12:00 PM
    Friday:
    9:00 AM - 12:00 PM