A. Hoffman Awning Co

Description of Work: Flat top awning

Description of Work: Awning Purchase & Installation

Description of Work: 2 new awnings

Description of Work: Remove an attached galvanized steel awning frame.

Description of Work: The provider installed an awning on the front porch of my townhome.

Description of Work: .

Description of Work: Installed an awning over my deck with a motor and wind sensor

Description of Work: Make and install custom awnings for 2 windows. Yearly seasonal remove (fall/winter) and (spring) install awnings for past 4 years.

Description of Work: Awnings

Description of Work: I used A. Hoffman Awning Company. They did our awnings.

Description of Work: Take down and put up 3 awnings.

Description of Work: put in awning over front door

Description of Work: Installed canvas awning over outside stairwell.

Description of Work: gear box

Description of Work: They made and installed awnings for four windows and a sun porch(one side only)

Description of Work: Contracted for a new awning to be made and installed, and for successive take downs and put ups of the awning to be done.

Description of Work: Installed a fixed fabric awning in a side door entrance.

Description of Work: Awning take-down service.

Description of Work: A. Hoffman Awning Company re-hung an awning on my porch.

Description of Work: A. Hoffman Awning installed a retractable awning over our deck. The awning included an electric retraction device and Sunbrella fabric. The approximate size was 16X12. We were able to select from a wide variety of fabric designs and colors. The motorized retraction is convenient and easy to use. We are most pleased with the product and service that we received. We would recommend Hoffman Awning to our family and friends.

Description of Work: The A Hoffman Awning company designed a very out of the ordinary awning for me. The shape of my patio that I wanted to cover was a semi circle or half moon. The design required quite a bit of creativity and experience due to the lower slope roof, and the size..it was approximately 20 feet long. It was very important to have the proper support, and that the frame had symetry as well..The service both from the front end, meeting with a highly experienced saleman, and designer, Peter Hammers, as well as subsequent dealings with customer support personnel was highly professional and responsive. The awning turned out Perfectly!!!! I love it..and have received many compliments. The services A Hoffman Awning have performed include the design, and installation as well as subsequent repair due to snow damage. All aspects of the process have been A+++..

Description of Work: They removed an awning for me.

Description of Work: They put up 20 awnings for my house.

Description of Work: I purchased an awning cover and awning frame from a member of the Hoffman family 7 years ago. It was time for a replacement cover. I called, was told my previous specs would be reviewed, was given the name of one of the salesman. Was told he would be contacting me. When he called, he quoted a price at the end of our conversation. About 3 weeks went by, I called the company, said I was ready to order my awning. Receptionist said I had to wait for that same salesperson to get back to me, I couldn't speak to anyone else about the specs of my order. When Darin finally returned my call, I reviewed my specs for the order, told him I had all details written down, would include a check for approximately a third of the final cost, and would leave this in an envelope for him when he finally came to measure. Darin informed me no one was able to find the specs of my previous order with their company, although I was assured all specs were kept for all jobs. He said the awning could be completed in as little time as a week. A month goes by. I call the company, asking about the status of my order. Receptionist tells me only Darin can speak to me; I must call him on his cell. The return call comes from the receptionist, however, quoting a final price over $100.00 higher, and stating a takedown date for the current cover, and a tentative installation date for the new one for two days later. I ask why installation can't occur same day, since the measurements had been taken a month ago, and also why the price was quite different. Receptionist says she doesn't know, that's all she was told to tell me. I go back to the business' website and find Darin's business email, and lay out my concerns. When he calls me back, he informs me that, while the price for the awning was going to be higher than originally discussed, it wasn't as high as the women in the office had quoted, He said he 'guessed' they just multiplied my check amount by 3 and quoted that final price back to me. He said that since I appeared to be so unhappy with things, he could take the price back down to that originally quoted, but that the awning would still need to be made, since the measurements he had taken on the day, a month prior, were not acceptable to the staff in the factory. They could not begin work until they had the original in hand. I asked why he had then waited for me to initiate the completion of this business transaction, when he had held my money for a month. His tone was condescending, he refused to apologize for any part, and again repeated the statement placing blame on the women in the office. I asked why I hadn't received a receipt and written work up of the job, and he said yes, normally he did do that. I had to instruct this person to drop one in the mail to me immediately. Incredibly enough, when the 'gentleman' came to take the awning down, he was in a argumentative and discourteous state of mind.............what has happened to this company?!!!!!!!!!!

Description of Work: Installed two acrylic fabric pull-up awnings on rear 2nd floor windows of my home.