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1-800-GOT-JUNK? Baltimore

Hauling, Garbage Collection

About us

Additional DBA - Klug Services, Inc. Additional contact name - Alan Klug III.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Junk removal, haul, load & clean up.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
3.4
professionalism
4.6
responsiveness
4.9
punctuality
4.9
Showing 1-7 of 7 reviews

Janet E.
07/2018
5.0
garbage collection, hauling services
  + 0 more
Reggie and Ethan did an awesome job. They were very polite, hard-working young men who loaded items from piles we had consolidated outdoors and in our basement. The job took them about 2 hours to complete. In total we had 1 and 1/2 truck loads. However, we were charged for 2 "bed loads" and 1-1/2 "volume loads" for a total of $2,700. Never before has this company's service cost this much. It seems over the top to charge for both a bed load and a volume load when what we had was 1-1/2 truck loads total. For this reason I would not hire them again nor would I recommend them. Their service is top-notch, but there has to be a less expensive way.
Description of Work: Cleanout of junk from a basement and a shed

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$2,700

William D.
01/2017
2.0
hauling services
  + -1 more
Drivers made their appointment. They gave me an arbitrary estimate on how much room my junk would take in their truck. Based on a laminated sheet they had on a clipboard (but not available in advance), they quoted me a price of $500. I told them I wasn't looking to pay more than $150 based on how much I had. They called their supervisor and took it for that lower price. Would not use again - find another company or move it yourself. Not going to give you the best price.
Description of Work: Removal of junk

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Jim D.
11/2014
5.0
hauling services
  + -1 more
They gave me a window of when they were coming out. They came in and within 10 minutes had taken it out.
Description of Work: They removed a very old big T.V. in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Delores M.
01/2014
4.0
hauling services
  + -1 more
Remove junk from front porth and basement.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from 1-800-GOT-JUNK? Baltimore
[member name removed]- thanks for your review! We appreciate you taking the time to rate our service. I'm curious why you only gave us a B on Professionalism and Responsiveness? We really bend over backwards to provide highly professional and responsive service, which is why we aren't usually the lowest price. Was there anything we could have done better? If so, please let me know at baltimore@1800gotjunk.com We really take our customer feedback seriously and try to learn from it and get even better. Thanks for your time, Alan Klug and the 1-800-GOT-JUNK? Baltimore Team.

Barbara N.
04/2013
5.0
hauling services
  + -1 more
I have used them nine times now. They are a life-saver. They are very nice and do a great job. I will continue to use them for work in the future.
Description of Work: They were just here today. They came out and hauled away some things for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara N.
03/2013
5.0
garbage collection, hauling services
  + 0 more
They are wonderful. I called them out to remove items that my parents had for over 60 years. They got all of the work done within in 6 hours, breaks included. They are just great. I have used them several times since then.
Description of Work: I have used them several times for junk removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leitner W.
05/2012
5.0
Uncategorized
  + -1 more
I cleaned out my basement and used them for garbage collection services. They were very organized and did not leave any mess. They were fast and did exactly what I asked them to do. The price was a little higher than what I thought they maybe should be but they were worth it.
Description of Work: I used 1-800-GOT-JUNK? for garbage collection services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information


    Service hours

    Sunday:
    8:30 AM - 4:30 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hauling,
    Garbage Collection

    FAQ

    1-800-GOT-JUNK? Baltimore is currently rated 4.4 overall out of 5.

    Sunday: 8:30 AM - 4:30 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 6:00 PM

    1-800-GOT-JUNK? Baltimore accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, 1-800-GOT-JUNK? Baltimore offers free project estimates.
    Yes, 1-800-GOT-JUNK? Baltimore offers eco-friendly accreditations.
    No, 1-800-GOT-JUNK? Baltimore does not offer a senior discount.
    Yes, 1-800-GOT-JUNK? Baltimore offers emergency services.
    No, 1-800-GOT-JUNK? Baltimore does not offer warranties.
    1-800-GOT-JUNK? Baltimore offers the following services: Junk removal, haul, load & clean up.

    Contact information


    Service hours

    Sunday:
    8:30 AM - 4:30 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 6:00 PM