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Carls Door Service Inc

Garage Doors, Doors

About us

Family owned & operated since 1965. We hold Maryland Home Improvement license # 6046, and we are certified by the US Environmental Protection Agency to be a lead-safe certified firm. Our installers and service technicians are not sub contracted, and have a minimum of 10 years of experience with Carl's Door Service..

Business highlights

59 years of trusted experience

Services we offer

Repair & replacement of garage doors, garage door opener systems & replacement of entry door systems.

Services we don't offer

We do not install products purchased elsewhere.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.0143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 143 reviews

Lea S.
12/2024
5.0
garage doors
  + -1 more
The technician, Jeremy was prompt, courteous and professional. He had my garage door problems fixed and was on his way in under an hour. The price was fair, and the work appears to be excellent. YAY!
Description of Work: Broken springs on both sides of the door replaced, door realigned, and all joints lubricated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Sharon F.
06/2019
5.0
garage doors
  + -1 more
Wonderfully. The technician came prepared with all necessary parts and completed the repair quickly and effectively. Took the time to answer my questions about this repair as well as other questions I had about the door and opener. Very nice and helpful
Description of Work: New door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGARET B.
04/2019
5.0
garage doors
  + -1 more
They were excellent. They sent out reminders. Highly recommend.
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernice S.
03/2019
5.0
garage doors
  + -1 more
Beautiful people and does a great job. I would give them a triple A and really impressed me. They came in an half an hour after 15 mis after I called.
Description of Work: Remove a garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon F.
09/2018
5.0
garage doors
  + -1 more
Very well. Both estimator and installer arrived on time, were both very courteous and professional, explained things fully and clearly. Would definitely use this company again.
Description of Work: Purchase and installation of a double garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Andrew F.
05/2018
5.0
garage doors
  + -1 more
Spring on the garage door had broken. Carl's replaced the spring with a more powerful spring that makes opening the door even easier (when it is being opened by hand). They arrived on time, did the job quickly and for a very reasonable price.
Description of Work: One of two garage doors could not be opened

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William P.
09/2017
5.0
doors
  + -1 more
Rusty and a helper arrived on time. We inspected the new door prior to beginning the work to ensure it was exactly as ordered and it was. The job went as planned and ran about nine hours start to finish. The Provia fiberglass door is a high quality door and I would recommend to anyone. The finished job on the exterior met my expectations, however, the interior, not so much. There was some damage to the wall which I will repair and the caulking of the replaced door trim was only fair. I will correct this also. The ladies in the office are nice and easy to work with. Overall I am happy with the results and aesthetically it is what I was looking for. This is the second time Carl's has worked on my home and will certainly consider them for future needs.
Description of Work: Front entry door was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,300

MICHAEL R.
08/2016
5.0
garage doors
  + -1 more
Great. Called up to make an appointment. After describing the problem, the person on the phone offered a quick suggestion which worked. Honest company that is focused on helping customers more than making money off of them. Customer for life.
Description of Work: Garage door would not close or open without holding button.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie O.
07/2016
5.0
garage doors
  + -1 more
They charged less than the quote over the phone. They are incredible, they worked fast and showed up exactly when they were scheduled to.
Description of Work: They fixed a garage door mechanism in the remote to get the garage door working for very little, when I had another company who told me I need an entire new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernice S.
07/2016
5.0
garage doors
  + -1 more
They are great, honest, wonderful people. I've used them for about 10 years and can't say enough good things about them. I really like they are a family run business, especially since I am a woman and a senior citizen.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

catherine S.
04/2016
5.0
garage doors
  + -1 more
We were extremely satisfied with the service from Carl's door service. Since the spring broke, we were unable to even manually open the door. I called on a Monday and was offered an appointment the next day, but chose to have them come out later in the week. We were given a 1-4 pm,window and Mike showed up at 230. He had all the parts needed, not only replaced the spring, but adjusted the setting on the garage door opener so it's performing better than ever. And, he also educated us on how to maintain the door/tracks. Our only regret is that we should have called them sooner. What we had though was the garage door opener acting up over the past couple of years was actually the door spring needing replacement. It wasn't until the spring broke that we called. We could have avoided all the times of resetting the door opener if we had the spring replaced sooner. Thank you!
Description of Work: Replaced garage door spring and tuned up door opener settings and door tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Theresa B.
07/2015
5.0
doors, garage doors
  + 0 more
My family has used Carl's for maintenance on our garage doors for almost 30 years and have always appreciated their honesty and professionalism. We wanted to replace our front door and were looking for quotes when we realized Carl's does that too! Based on the quality and options we were choosing for the door, they gave a reasonable quote. Their honesty and frank explanations of the options were valuable as well. The same people who measured our door frame also were the ones who installed it. Their work was quick and neat.
Description of Work: Replaced front entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Linda B.
12/2014
5.0
garage doors
  + -1 more
Great work, gave me estimate on the phone. The gentleman was prompted and very nice, great to work with!
Description of Work: Fixed garage door springs and rollers, programed garage door openers and replaced two key pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Robin K.
07/2014
5.0
garage doors
  + -1 more
The repairman was excellent. He took the time to explain everything to me. When I called to make the appointment and explained the problem they tried to help me solve it over the phone to avoid the expense of them coming out. I thought that ws really nice ad helpful. Although I needed them to come anyway they came the same day. I would definitely recommend doing business with them and will use tem again in the future.
Description of Work: They repaired my doors because sensors were off track, while here they did an inspection and oiled all moving parts. They also installed a new control panel that allowed me to put my garage door on a timer in case we forget to shut it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mary D.
06/2014
5.0
garage doors
  + -1 more
It was a busy morning since I had two other contractors working on the house when he arrived, but he just went right to work. He replaced both sensors and attached them more securely in place so they wouldn't get easily knocked off track again. He also replaced the socket inside the opener so that the light comes on again. I frankly, was surprised by how fast he got it done and how inexpensive the fix was. Very pleased to have it all done!
Description of Work: The sensors on the door had been knocked off kilter so the door wouldn't close until I operated it manually. Also, the like that would come on automatically wouldn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LAURA F.
05/2014
5.0
garage doors
  + -1 more
Kevin was very prompt, got to work immediately and repaired the door and had it working smoothly in no time. I would definitely use this company again, as I am very happy with the results.
Description of Work: Relocated photocells per code and replaced limit switch on opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas W.
05/2014
5.0
garage doors
  + -1 more
They installed 2 new Amarr Stafford garage doors and a Liftmaster 3290 electric garage opener in my home garage in July of 2013 this cost $1,900. They did an excellent job and everything worked beautifully until recently. The 10 month old garage opener was occasionally not closing properly. So I called Carl's and set up an appointment. Kevin arrived a few minutes early. He made an adjustment to the roller track.and the optical eye. He sprayed some WD40 to the rollers and checked to make certain everything was operating properly. Kevin checked my older Liftmaster which, Carl's installed several years ago and, is still working perfectly. Both openers are as quiet as ever! He pleasantly verified that all my remotes worked and answered all my questions. He was very professional, jovial and a pleasure to work with, like all the other folks from Carl's. I recommend this company!
Description of Work: Carl's fixed my garage door opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah M.
05/2014
5.0
garage doors
  + -1 more
We have used this company in the past in 2011 for cleaning tracks, replacing belts and springs. When the wiring and connector on one of of sensors kept coming lose they came out after scheduling an appointment. The tech explained the issue is the older way the photocells have plugs (we have an old model door) they can come lose over time and then he put in one that connects the wiring permanently to the sensor. Took about 20 minutes or less, price is average in line with what it cost for other service calls plus repair for minor problems like this. Easy to make appointments, techs are professional and courteous.
Description of Work: Replaced the two wiring connectors to the photocell sensor for one of our garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

frances H.
04/2014
4.0
garage doors
  + -1 more
Went well. Checked it many times. Was satisfied with everything. Have a warrenty also.
Description of Work: Fixed the broken door on the spot. It was a broken chain. Fixed the sensors also.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Jocelyn P.
01/2014
5.0
garage doors, doors
  + 0 more
I was interested in a very beautiful (more expensive) set of doors, which they could have sold me and said nothing about. However, after pointing out that they weren't really suited for the brick rancher style of house, they suggested a less expensive design which looks even better with a rancher than the doors they replaced. Also, they noticed a dent in one door after putting it up (I didn't until they showed it to me), and replaced the door for no extra cost. Would definitely use again.
Description of Work: Replaced old automatic garage doors with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diane J.
01/2014
5.0
garage doors
  + -1 more
I called Carls Door Service, and they sent a technician out the next morning. He explained the problem and gave me my options. I felt he was very honest and didn't try to sell me something that wasn't needed. I will be calling them to replace the garage door this spring.
Description of Work: My garage door was making terrible screeching sounds when raising and lowering!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

robert H.
01/2014
5.0
garage doors
  + -1 more
Exceptional work by installers! Wouldn't hesitate to use them again.
Description of Work: Removed and replaced 2 garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ben S.
01/2014
5.0
doors
  + -1 more
Told me the hinges on my front door were wearing and it is a warrantee issue with the manufacturer. | |Note: Carls Door Service did not install the door. They told me what the problem was and how to get it corrected under warrantee for no charge.
Description of Work: .

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad K.
01/2014
5.0
garage doors
  + -1 more
Weather was bad in the morning, so will forgive them for being late -- really, better to be safe! Technician explained everything that needed to be done, gave an estimated time to complete. Was impressed with the amount of work that actually needed to be done, made this even more a value. Was also impressed with the tech's attention to detail as he made sure that everything functioned properly AND looked good (no sloppy wiring, etc.). Once install was done, he explained how to operate, cleaned up and left.
Description of Work: Installed two new openers and replaced springs (4 total) on both doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Kimberly M.
12/2013
5.0
garage doors
  + -1 more
This is my first great experience with an Angie's List provider. Carl's Door Service is an exceptional family owned entity. My garage door spring broke last night. I called Carl's this morning. The woman who answered was as pleasant and professional as she could be. She checked the schedule and asked if I was flexible today. I said, and quot;and quot;Yes.and quot; Two professionals from Carl's came to my home this afternoon and took care of my problem lickity split! In today's world it's rare to find a company that a customer can speak of so highly. Well, Carl's Door Service is the one. Thank you so very much.....
Description of Work: The provider fixed the spring(s) on my garage door. Plus, they went above and beyond and tweaked a few other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2502 Greene Rd, Baldwin, MD 21013

http://www.carlsdoorservice.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Carls Door Service Inc is currently rated 5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Carls Door Service Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Carls Door Service Inc offers free project estimates.
Yes, Carls Door Service Inc offers eco-friendly accreditations.
No, Carls Door Service Inc does not offer a senior discount.
No, Carls Door Service Inc does not offer emergency services.
Yes, Carls Door Service Inc offers warranties.
Carls Door Service Inc offers the following services: Repair & replacement of garage doors, garage door opener systems & replacement of entry door systems.
We do not install products purchased elsewhere.

Contact information

2502 Greene Rd, Baldwin, MD 21013

http://www.carlsdoorservice.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM