Get matched with top door pros in Ashton, MD

"Bottom Line: This is the first time we have used this company, and they did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy, but the back-and-forth communication required to finalize the many detailed options was a bit slow; however, the owner Scott Halle interceded and timely communication continued throughout the rest of the process. Scoping Work: This is where Zen Windows really excels, primarily because of the vast knowledge of James Bond. We wanted to replace the single door with side transoms with something that would maximize the opening space. James expertly walked us through the options with cost and wall modification comparisons. In addition, the header above the current door was swelling and pinning the door, and James evaluated the issue, likely water seeping down from an unflashed deck, and provided peace of mind his guys could fix it on site during installation. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff from the product specialist to the onsite project foreman, project foreman and workers making assumptions about details vice asking the customer, and lack of quality detailed work. The foreman excelled in these areas ensuring we were on the same page for various details such as casing, caulking, and external trim. In addition, he completely replaced the rotted wood structure above and along the sides of the door and added customer-provided insulation where there were gaps. To keep the project on track, they brought in another expert worker and management arrived to ensure the quality of work was high. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Zen Windows’ expertise, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project."

"Great! Dom and his team were efficient, knowledgeable, polite, and they not only did a great job on the roof, they cleaned up wonderfully!"

"The salesman was late. The person taking measurements missed a window rushing before his vacation. Which in turn delayed our project 2 weeks. The installers damaged our new porch and installed 5 defective windows. We have had 0 updates on how our windows and home will he repaired but we have received numerous. Text, emails, and posted mail begging for 5 stars including a gift card as a thanks. It has now been over 5 months and we still have windows that need to be replaced and Window Nation has fraudulently told the finance department the job is complete so we now need to pay for a job that is not completed. Avoid this company if possible."

"Stephen was very Professional and Knowledgeable. He made the the experience very enjoyable. Looking forward to do my business with him and Peak Custom Remolding."

"Overall: B Price: A Quality: B Responsiveness: A Punctuality: A Professionalism: A Value Dry staff are easy to work with, friendly, and responsive. I had a great experience with their consultant (friendly, informative, stayed late to answer our questions), their onsite team (friendly, courteous), and their management (understanding, responsive). Scheduling the consultation was quick and aligned to later in the day to accommodate our family schedule. Our consultant stayed later than I would have expected. We asked a lot of questions and he was happy to answer them all, and provided a proposal for work and a quote during the visit. The crew was on punctual, worked hard, and accomplished the work based on the schedule. They were very polite and engaging throughout the day. They did a good job on cleanup. The on-site foreman consulted and advised us on site about a crack discovered in our foundation wall once insulation was removed. Thankfully it was not too bad, but he had an immediate solution that was added onto our current project and schedule at very minimal impact. We very much appreciated that. There was one aspect of the contract that was not quite completed as it turns out our house layout did not allow for it. The company worked with me and quickly resolved the inconsistency. There are only two aspects where we have some constructive criticism: There was a moment of awkwardness for us during the initial consultation when it was identified they could perform the work the next week, then to lock that in there is a "waiver of right to cancel" form that I was not expecting to have to sign to get that date. It was not pressed upon us per say, but it seemed unnecessary since they were identified as available ("winter availability"). It kinda pressured us into fast decision or potentially have to wait "up to two weeks". Since we really just wanted to get the project over with, we did go ahead and sign. The form is used for emergency work, and I don’t think any of us during the whole visit identified the problems we had as an emergency. Also, there was one technical aspect of the job which was not explained (dimpled drain mat, what it does and how it is installed). Though we didn’t realize it until the work was completed and we were asking “what is that?”. In regard to the installation of the interior French drain system (etc.), everything was completed very well, and we have all indications that it should work exactly as expected. Some gripes after the fact were that the concrete pour and smoothing could have gone better. The resulting concrete work is mostly flat, but not there are some waves and texture issues (overlaps, small ridges) in the final work that will mean we have to put some effort in ensuring our shelves will be stable and semi level when we put our room back together. Also, from the equipment used and the concrete chunks removed, there are quite a number of floor chips, scuffs, and scrape marks on areas of the floor that were not part of the construction (but in the same room). These aspects are a little frustrating in hindsight as there are techniques to ensure poured concrete is flat and smooth. In addition, something as simple as putting down some cardboard would likely have prevented the majority of the chips and scrapes. For anyone considering them for a project, just ensuring that extra discussions occur in regard to expectations on the final look will be useful to help avoid these issues. In conclusion, everything went very well and the company was great to work with, without the little gripes above it would have been an "A" result all the way around. Based on the people and the reputation, we would definitely work with them again in the future. We would make it a point to be extra verbose in terms of the final expectations, which we think (based on the great experiences with the staff) would be well received and applied with no issues."

"We've now had our roof, gutters, and an exterior door replaced through Power Home Remodeling. Every time a rep comes to our house before the start of a project, they are prompt, professional, and courteous. Each subsequent rep follows that standard. The work follows a similarly high grade of performance, we'll continue coming to Power for our home remodeling needs."

"NOVA Exteriors did a wonderful job replacing 3 exterior doors at our home. They checked every box one could ask for. Rob our sales rep was patient and understanding of our needs - even coming back a second time as we had a hard time deciding on what we wanted. Their team worked quickly and did a great job installing some beautiful new doors. We noticed after the installation that there were some imperfections on the hardware installed and they have agreed to replace them & their customer service was top notch. They responded quickly to some minor concerns and went above and beyond to fix the problem. While doors are never cheap, their price was right in line with other Provia vendors and 1/2 the price of Pella vendors. I'd highly recommend them."

"This company should be ashamed. I asked for a quote to have my skirting replaced on a mobile home. Other quotes I received were between $1,100 and $1,300. This company rep quoted me $8400.!! He thought he was dealing with an uninformed senior and I believe this was a clear case of elder abuse and a scam."

"American Windows & Siding of VA replaced 40-year-old windows and sliding glass doors in my condo. Gary performed the original assessment and provided me with the lowest estimate from four top rated vendors on Angi.com. The crew came out after my windows and doors arrived in their shop and in seven hours installed everything and cleaned up. The products manufactured by ProVia are beautiful and the installation outstanding. Jack visited me a couple of weeks later for follow-up and, like those who preceded him, was extremely professional and courteous. I highly recommend this company because of the outstanding job it performed in installing high quality windows and doors!"