RenVision Home Remodeling

My wife and I are renovating an 80 year old SFH we just purchased, I scheduled over a week ago with RenVision, today (day before appointment) I get a text and call to confirm. I did confirm. 2nd phone call immediately after the first, the General Manager asked me if I was getting other estimates, I replied "Yes, of course" he informed me I needed those before he would show for our appointment, I told him I would not share their estimate with him regardless, he said I did not need to share, he just wanted me to have other estimates before they would come and quote on this renovation. I told him I was not informed of this when I made the appointment and that I have other types of contractors scheduled for tomorrow, allowing each 2 hours for their scheduled time slot. This is not a full time home for me and I'm only here on weekend and my time is very tight and valuable. I read their Remodel Process and no where does it state "You must have other estimates before we will come to your home for an estimate" Bad Policy! Unfortunate for a company that otherwise has a good reputation.

While we've spoken with administrative personnel and this went well, we have yet to be called to schedule an estimate.

It went great. John the designer had really good ideas on how to make our space more open.

At the Home & Garden Show and spent 45 minutes talking with the RenVision Rep about what we were looking to accomplish. After the presentation, we made an appointment for April 11th and they advised that someone would call within 24 hours to confirm the reservation. I called them around the 5th and informed them that my wife was called to work for the night of the appointment and so we rescheduled for April 18th. On the 10th, a RenVision Rep called to confirm the appointment for the 11th and we explained that we had called earlier to change the date and confirmed again the new date. On the day before our updated appointment, RenVision called to confirm the appointment and my wife did confirmed it. The Rep wanted to know which were were looking to do first, the kitchen or the bath and my explained the bath. He wanted to know a little more about what we wanted to do and my wife explained that she was at work and that they could call my cell number for that information. They did not call my cell so we assumed that everything was still set for the next day. Well, after waiting for an hour after our scheduled appointment time and no RenVision Rep appearing OR CALLING, we figured we were stood up. I gave them a D for responsiveness....because they did at least call to confirm the appointments. However...an F for Punctuality and Professionalism. AN F overall, too. Oh well....there went a chance for RenVision to remodel our kitchen and bath.

We are planning to spend around $30,000 to do a kitchen remodel, cash, ready to start immediately. My wife is in charge of the project and set up a visit for a quote, the last of three. They call us the day before to insist that "all homeowners" be present for the entire quote process, the first company to require this. Or let's just call it what it is, sexism that the wife can't be trusted to run a project without the sales guy being able to convince the husband, who naturally must be the one paying. And they insisted. They actually refused to do the quote! You just lost a 1 in 3 shot at 30 grand because of a not only outdated but actively insulting policy. It's not the 1950s any more, and anyone under 60 is totally turned off by this crap. You may very well waste your estimators time every now and then when you do a quote and both spouses aren't on the same page. In this case you lost a very real deal because you care more about that then treating your customers with respect. It's obvious who you value the most, and it sure isn't your customers.

Someone from Renvision called me a month and a half after I submitted a request for an estimate to set up an appointment. I had to ask the woman how she got my number--it had been so long I forgot I had even contacted them. The woman refused to schedule my estimate at a time my husband wouldn't be home (his schedule is unpredictable) even though I told her it's not necessary on our end. She said they have a policy that all decision-makers must be present for estimates. I have met with all other contractors for estimates without my husband and I will run all the options by him before we make a decision. He doesn't need to be there for all the estimates. Why does Renvision think they know more about how my family operates than I do? After going around about it, I told the woman if they want to lose potential business because of this ridiculous policy, I'd be happy to find another contractor. She said ok, so no Renvision for us.

Sales man was good and polite. The roofing typically put on in squares. Each shingle is 3 feet in width. The sample he brought in was only 1/3 of one shingle. It did not represent the shingle. There was a lot of orange in the shingle. We did not want orange. They took it off and put all the shingles up on the roof line. The got 30 square feet of tile up an this was not the roof we put out. They un nailed what they put on and put up something more our taste. They lifted the coup up and instead of reattaching it they set it back down on the roof trusting that it would keep it in place. Of course it didn't the next thunderstorm we had. But it flew off the roof and crashed in my driveway. They would not send someone out to look at the damage. So I had to pay for the damage out of pocket, pay for the instillation out of pocket, and it also damaged my gutters. So now my insurance company is suing them. They are about 50% higher than their competitors after I delved more into it. The roof was an A, the installing the coup was an F. I would not use them again in the future.

Very, very well. It exceeded our expectation. .All deadlines were met. The installers were professional and courteous. While all items were not clearly laid out in the contract, they performed the agreed upon matters that were initially discussed. I would highly recommend Renvisions for any remodeling work.

Revision came to our home and walked us through options for both bathrooms. After making several choices, they recommended that we come to see their showroom in Annapolis which had several of our choices on display (cabinets, flooring) so that we could be confident in our choices. They started on the first bathroom on their committed date and after 2 weeks finished and started on the Master Bath. Both came out perfect including the extras that we added (e.g., heated towel racks, bench in Master Bath). A father and son team (and the son's good friend) completed both bathrooms and worked around our schedule as necessary. Couldn't be more happy.

It went very well. I met with a ton of companies and I'm so happy I decided to go with RenVision. Their showroom was gorgeous and they were able to offer the one stop shop experience. The entire team at RenVision was friendly and communicated with me daily about my project. I highly recommend them to family and friends.

Renvision Kitchen and Bath did an excellent job in the design and remodeling of our kitchen. Fred Corcoran did a great job designing our kitchen. He was courteous, knowledgeable and innovative. He took time to listen to us and worked with us to realize our vision. The installation crew was amazing. They consulted with us throughout the project to meet our expectations. They were focused, motivated and true professionals from demolition to completion. We really liked how they kept the work area clean and clutter free. We were very appreciative of their attention to detail and genuine care. We highly recommend Renvision Kitchen and Bath.

Very little well. This is not a company I would recommend to anyone. They installed an overhand fan to vent the shower. It was too small to do the job, and was vented into the attic--not to the outside of the house. (We ended up replacing at our own expense.) Bathroom shower leaked into the floor below. (I had tiling repaired at my own expense). The window trim they installled was not sanded on the ends and was not centered. Had to be redone. They advertised a senior citizen discount, but did not honor it. When they said cabinets were completely installed, they were not. They had to order new parts, and make a series of fixes. Getting their staff (and subcontractors) to address and fix things after their company rep said the job was completed literally took months. I could go on. Letters to the company president were never answered. Eventually we stopped trying to reach them. In summary: use at your own risk!

Renvision made the entire bathroom remodel experience seamless. We chose to do both of our bathrooms at the same time, which sounds chaotic, but the crew was super considerate and always made sure to respect our home. Renvision also made picking materials super easy and went over every detail with us. The materials were high quality and installed beautifully. Every time I take a bath or stand in my new shower, I feel like I am at a spa! They also made financing the project super simple. The remodel and installation of everything was very professional. The crew was super nice and kept everything as clean as possible. I actually work from home and they were always respectful of my time and space. I would definitely recommend Renvision to anyone looking to do a remodel!

We were very impressed with RenVision from the initial contact. They were very polite, professional and worked with us to get the price within our budget. The crew showed up on time and worked consistently and extremely neat. We called back after the job was completed because of a minor problem and someone came out the same day to resolve our issue. The sales person came back after completion to see the work and to make sure that we were completely satisfied with everything. And we absolutely was!!! We would definitely recommend them to others and use again for future projects.

Stay away from RenVision Home Remodeling. After much research we chose RenVision to replace our roof shingles and install a skylight. After they removed our old shingles I climbed up on the roof to see how the installation of the new shingles was coming along. Much to our surprise they were installing different shingles from the one we chose. We immediately contacted the sales person and was advised the numbers assigned to the shingle sample matched the number scribed on the contract. I did not dispute THAT. What was in dispute was the "sample" shown did not accurately depict the entire shingle. Fortunately, I took a picture of the "Sample" the sales person depicted in our kitchen. It did not accurately represent the shingle at all. Not even close. After a handful of telephone calls later, they agreed. They did remove about fifteen square feet of shingle and replace it with a different shingle. To their credit, good for them, BUT, I shudder to think how this would have worked out if I did not implement an abundance of caution and take a picture of the "sample" that was displayed for sale. Even their employees conceded what was displayed during the sales presentation did not match mirror what they were installing. And in further fairness I can see how this happens since the "sample" only depicts about one third of the shingle. Not even. I added, they might want to consider using a full shingle to avoid future confusion. Lets face it time is money and I respect a contractor's time. They did show up (punctuality) on time and stayed within the timeline schedule. Fast forward 18 months. During a thunderstorm the cupola attached to our roof over our garage blew off just missing my truck parked in the driveway. That was the good news. I called State Farm and they came right out and showed me why the cupola blew off. I was stunned. When RenVision replaced my roof shingles they uninstalled my existing cupola from the roof ridge line to install the new ridge vent. New shingles were installed in the area UNDER the cupola (or at least where it used to be.) When they reinstalled the cupola they did not screw it BACK into the roof. Another roofing contractor determined it because they installed the roof ridge vent right against the cupola and could no longer secure the cupola. Really? You can see in the old wood skirt of the cupola the original screw indentations and how it was previously attached to the roof. Those same wood holes were not painted indicating earlier roof flashing was installed which no longer existed. Furthermore, new shingle was installed where the cupola (underneath) used to be. No holes, no blocks of wood screwed into the roof, nothing. I went on You Tube and learned how to install a cupola correctly. Geesh Louise. They merely lifted up the existing cupola and rested it back on the new roof unsecured in any fashion. I should feel fortunate that when the thunderstorm arose and blew the cupola off the roof there were no children bringing their bicycles into the garage. This is clearly an aggravation and will cost me a lot more $$ to make right, but at least no one was seriously injured. Or worse! I called RenVision. Not only did they not agree regarding the faulty installation (you dont nail a cupola to the roof??), but refused to send any person out to even LOOK at the damage or the roof. Really? We sent them a registered letter inviting them to look at the destroyed wooden cupola, GutterHelmet and gutter. No response. Written or otherwise. The destroyed cupola now sits in my backyard while I wade through the judicial system. In the meanwhile, I am researching the cost of a new cupola and have found two different contractors to make this right. In all fairness, the roof shingles are straight and the shingles we picked out the second time look good. I do have some shingles which have pop ups (where the roofing nails push the shingle up out of align with the roof) but I figure I can nail them down myself. Do I really expect them to come out for that when they wont look at a more significant issue? Also, during this process I consulted with other roofing contractors to get feedback re the cupola. Lets face it, it is a benefit to know what you dont know. And I admit I dont know plenty. What I learned since, though, is I paid approximately 50% more than the median cost to replace my roof and RenVision does not guarantee their work. You can see the dirt that collected around the perimeter of the cupola but no holes where it should have been secured to the ridge line. Nor will you seenStay away from RenVision Home Remodeling. After much research we chose RenVision to replace our roof shingles and install a skylight. After they removed our old shingles I climbed up on the roof to see how the installation of the new shingles was coming along. Much to our surprise they were installing different shingles from the one we chose. We immediately contacted the sales person and discovered the shingle we chose is the one being installed. Fortunately, I took a picture of the "Sample" the sales person depicted in our kitchen. It did not represent the shingle at all. After a handful of telephone calls later, they agreed. They did remove about fifteen square feet of shingle and replace it with a different shingle. I shudder to think how this would have worked out if I did not take a picture of the "sample" that was displayed for sale. Fast forward 18 months. During a thunderstorm the cupola attached to our roof over our garage blew off just missing my truck parked in the driveway. That was the good news. I called State Farm and they came right out and showed me why the cupola blew off. I was stunned. When RenVision replaced my roof shingles they lifted the cupola up and off the roof ridge to install the ridge vent. New shingles were installed in the area UNDER the cupola (or at least where it used to be.) When they reinstalled the cupola they did not screw it BACK into the roof. Another roofing contractor determined it because they installed the roof ridge vent right against the cupola and could no longer secure the cupola. Really? You can see in the wood skirt of the cupola the original screw indentations and how it was previously attached to the roof correctly. Those same old, wood holes were not painted over indicating the old roof flashing was installed over the skirt of the cupola. Furthermore, new shingle was installed where the cupola (underneath) used to be. No holes, no blocks of wood screwed into the roof, nothing. I went on You Tube and learned how to install a cupola correctly. Geesh Louise. This was a basic, fundamental installation error. Do you really think the mere weight of a cupola will withstand a windy storm? I called RenVision. Not only did they not agree regarding the faulty installation, but refused to send any person out to even LOOK at the damage or the roof. Really? No person or persons are perfect, but you cant even come out to assess our concerns? As they say, learn from experience. I mentioned this review on Next Door Dunloggin ( a local blog of neighbors and beyond) and discovered this is not the first unfortunate instance of their work. Now i will have to file a claim in the District Court. Do yourself a favor and look elsewhere. My check is cashed and balance paid, but at least I can hope to caution others. Hope this helps in your contracting decisions. Cheers!

The subcontractors did a fine job on the kitchen, despite minor troubles (not securing a drawer slider to the cabinet frame and installing half of the locking shelf pegs upside down). RenVision on the other hand was an absolute nightmare, and I will vehemently refer friends and neighbors AWAY! The sad part is that all of our troubles could have been remediated with a few phone calls and simple communication. Our designer left RenVision and we were never informed. A week before the project was supposed to start, when I contacted RenVision, we were informed that the designer was gone and our project was going to be delayed by almost a month and a half (from the last week of January to the middle of March). It took my strongly-worded email to get the project started in the middle of February. We would not have been so angry if someone would have called us to let us know that the designer was gone and she had not ordered the cabinets. We would have been disappointed, but understanding, and not angry. Prior to that, the Operations Manager was supposed to visit the home for the first time to make sure the project was plausible. He was an hour and a half late, because he was "stuck in traffic". My wife and I were both many hours late to work because of this appointment. Again, no one called us, and there was never an apology. I am 100% positive that the man has a cell phone and could have reached us, but he did not. Again, had someone called and told us that he would be late, we would have been disappointed, but understanding, and not angry. During the renovation, the Operations Manager was in charge of our project, because our designer was no longer with RenVision. The man never gave us his cell number though we asked for it on multiple occasions. We were told that the best way to reach him was to call the main office number or email. I suspect that they withheld his cell number because of the previous strongly-worded email (understandable). We had the cell phone numbers of the general subcontractor and electrician, but not of the man who was responsible for the project. In two instances, subcontractors needed urgent information, and the only way we could reach the Operations Manager was through email. In another case, the countertop installer showed up at our house (where we did not yet live), and no one was there to let him in the house. We emailed the Operations Manager to handle the situation, but of course he was in a meeting and did not respond until an hour later. The installer called us, and my wife had to leave work to let the installer into the house, all because we could not get ahold of the Operations Manager who was responsible for managing the project and the subcontractors. Moreover, there were multiple instances where the Operations Manager relayed incorrect information on the design to the subcontractors. We sent him an explicit bulleted list in writing that he could have easily passed on directly to the subcontractor, but instead he relayed different information. For example, the electrician did not know that we wanted a pendant light above the peninsula, and he was told that we did not want a light switch at our backdoor, the main entrance to the house. Had I not gone to the house to meet the electrician, this would have been a larger issue. When you pay over $40,000 for a renovation project, you expect highly professional project management. No matter how much you pay, you expect the project manager to be responsive when you have issues, you expect respect for your time, and you expect prompt and accurate communication with both the homeowner and the subcontractors. We are and will continue to be completely disappointed with our experience with RenVision, though we’re looking forward to enjoying the beautiful kitchen that their subcontractors built. Glad it’s over, so we can move on with our lives.

We had a good experience with a company called RenVision. They were very informative, professional, and gave good suggestions. It was a free quote.

My wife and I contracted Renvision to replace our existing windows with new ones. We purchased the windows back in April of 2016 and they were installed roughly July 2016. We noticed there was a rather large crack in the upper left hand corner of one of the windows. We reported this for warranty repair as soon as we noticed (roughly August/September timeframe). We were told a new window would take some time to make and that we would be contacted with a time to install. We called for a status update in November and were given the cold shoulder. It's January 2017 and our window still has a giant crack in it. We've reached out to Renvision quite a few times and they refuse to speak with us. RENVISION DOES NOT HONOR THEIR WARRANTY! BUYER BEWARE

Terrible. Very sloppy work. Tried to overcharge me for upgrades. Shower leaked and now the sink leaks.

My husband and I are so happy we decided to use RenVision to remodel our master bathroom. We meet with Mike and he understood our vision and helped us all the way through the process. The installers were great. They were on time, professional and took pride in their work. The customer service from the project manager was greatly appreciated as this was our first big remodeling project. Overall we are very satisfied with the work done by RenVision and would recommend them to our friends and family. Our kitchen is up next and we will definitely be calling them in the Summer.

RenVision replaced our roof. Chris walked us through the entire process during his presentation. The installers worked extremely hard and made sure the area was clean after they finished. Overall we are very satisfied with our new roof. LikeShow more reactionsCommentShare

We signed a contract but things did not go as described so we signed the cancelation clause and returned within 72 hour time frame. A couple hours later the owner Brian showed up and pressured us into letting them do the job. So we relented. They showed up and worked pretty diligently but in the end the finish quality was terrible. They removed and reset tiles twice and tile work is still unacceptable. They refinished drywall and paint 3 times finally after 4 months they hired a painting contractor to do it right and finish vanity installation. They will not return phone calls. I've asked for copies of plumbing and electrical permits and inspections several times to no avail. The owner of this company was a neighbor and promised I would not be disappointed. Boy was he wrong.

The crew RenVision assembled to do the project were professional and knowledgeable. They took care to keep the disruption to our lives minimal and made every effort to cleanup daily. Every member of the team went out of their way to address any questions we had and were great in providing suggestions that would improve the final outcome of the project. Our overall experience with RenVision was great! As with any project of this size there was some minor frustration with miscommunication and follow-up. For example, some of the changes discussed did not make it into the contract and did not get communicated to the on-site work team. But in every instance the changes were caught and made. As stated earlier we were told the project would take 5 to 6 weeks for completion so when at the end of 4 weeks we were 98% completed it was a great surprise. The only items left was to install a curved shower rod, a door stop, and some touch up painting. We are not quite sure what the cause was but it took almost another full week to complete these final items. It should be noted that we did have full use of everything including the shower as they had installed a temporary shower rod. In summary I would highly recommend Mike and the whole RenVision team. While I have stated there were some miscommunications, customer service was exceptional and the on-site workers fantastic. We were so impressed with RenVision we had them replace all of our windows on the front of the house. Again the work was impeccable.

We want to say, once again, how pleased we are with what you and your company did for us, from design services that Fred prepared for us and selection of cabinets provided in your fabulous showroom, installation of cabinets and granite countertops, and final finishing. Your imaginative design services quickly helped us select the right combination of cabinet elements for our gallery-size kitchen, including the desk work area. The broad range of cabinet face styles and finishes you had available in various price categories enabled us to select cabinets that are beautiful, very well made with a quality finish, and at the same time reasonable in overall cost which enabled us to stay within our budget. When we signed the contract you gave us an estimated starting date that was over two months away, and much to our pleasant surprise your crew started on that exact date. From point on you kept us apprised of when various phases would be done and the work progressed precisely on schedule. All the workmen, from demolition through installation and finish carpentry, were well qualified, they worked diligently, and they were friendly and respectful. We are extremely satisfied with the entire process and will be recommending you to our family and friends. Thank you for building our dream kitchen.

RenVision sells packages. You can't get what you want you have to buy a total bathroom package. I was very disappointed.