Pro Tech Heating & Air is your locally owned & operated HVAC expert! We provide heating & air conditioning design, replacement and installation in the Annapolis area.
Business highlights
17 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Central heating & air conditioning: new installations and replacements Ductless heating & air conditioning: new installations and replacements Water heater: new installations and replacements
On your website, "Our Service Area" includes Severna Park, MD but when I called they said you're out of the area. Needed a mini-split repaired or replaced and my heat pump serviced for annual maintenance. Waste of time to call them and they need to correct their website!!
Description of Work: Nothing done.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Pro Tech HVAC Home
We’re very sorry that you’re not in our service area and that we couldn’t help. As a small company we keep very close to Annapolis. Thank you for bringing the mistake on our website to our attention. We’ve already fixed the error. Sorry for the inconvenience this has caused you. We hope you’re able to find an HVAC company that’s local to you who will be able to help. All the best.
Julia O.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
Fantastic! I now have an energy efficient HVAC system. Chris the owner did an excellent job with the estimate and once I accepted, with the details of the job itself. Mark the HVAC tech did an awesome job getting the new system to work just right! I couldn’t be happier. If you need any HVAC work done this is the business to hire. From start to finish Pro-Tech has it right in the name. Thanks guys!
Description of Work: Replace central air and heat units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Pro Tech HVAC Home
Thank you so much for the kind review! Looking forward to taking great care of you for a long time to come!
Michele S.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Our HVAC is ancient and Pro Tech has kept us going through two summers and, now, the heat going up during the coldest weekend yet this year. Chris, et al, are prompt, punctual, professional and reasonably priced. Cannot say enough about this company!
Description of Work: HVAC REPAIR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you for taking the time to leave a review, [Member Name Removed]! We love fixing HVAC systems. Where most companies simply want to sell you a new unit, we like to maximize the life of your current system!
Andrea T.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Overall the replacement process from quote to completion went smoothly. Chris was very responsive. Installation was scheduled quickly and completed on time. Pricing was fair and Chris was available to answer any and all questions we had. Great service and company.
Description of Work: Replacement of Heat Pump/HVAC System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you, [Member Name Removed]! Looking forward to taking care of you all for a long time to come!
Ed H.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Chris is vey professional and courteous his team’s work was completed timely and the new heat pump is working as advertised.
Description of Work: New heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Pro Tech HVAC Home
Thank you for taking the time to leave a review. Great to hear the new heat pump is treating you well. Who needs oil right!?!?!
oliver H.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
Pro Tech did a outstanding job with our install of the Mitsubishi Hyper Heat system. They took the time to make sure it was appropriately sized to our house, while other local installers made little effort to take actual measurements. Staff was friendly and professional, I would highly recommend using Pro Tech for any HVAC upgrade.
Description of Work: Whole house ductless Hyper Heat system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Pro Tech HVAC Home
It was great working with you, [Member Name Removed]! We can’t wait to hear how much you all save on your electric this winter, and how comfortable you are.
Andrew M.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
I could not be more pleased with the services that Chris and Pro Tech provided. They were responsive, punctual and very informative. Chris educated me every step of the way and I felt very confident in their knowledge, efficiency and skill. As an owner of an insurance agency, I would not hesitate to recommend Pro Tech to my own clients if they are in need of HVAC services or general advice. Pro Tech is a top notch company and I will be using them for all of my HVAC needs moving forward.
Description of Work: Needed to get a fan blade for my unit replaced after a tree removal company let wood chips fall into my HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you for your business and your time in leaving this review. It was great working with you, we look forward to taking care of you for a long time to come!!!
Jerry K.
08/2019
5.0
heating & air conditioning/hvac
+ -1 more
Project: replace a 20-year-old heat pump with a 4-ton Bosch IDS 2.0 system. Chris Mahoney, one of the co-owners of the company, came out to do an evaluation by performing a manual-J calculation, made a recommendation for a replacement system, and submitted a proposal the very next day. After getting 3 bids, Pro-Tech was by far the best proposal financially and technically. After I accepted the proposal, the equipment was ordered and the installation was performed 3 weeks later. It took less than one day and went smoothly. Chris personally oversaw the project and helped with the installation, and he came back a week later to install a return and run a pressure test to optimize the system performance. Communication was excellent, and they were always punctual. I highly recommend Pro-Tech HVAC. [*** Link removed ***]
Description of Work: Heat pump replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,306
Response from Pro Tech HVAC Home
Mr. [Member Name Removed], it was great working with you! Thank you for the help in tracking down that whistle in the duct work also! Enjoy the new system!!
Carolyn Y.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
When we found out that we needed a new HVAC system, we asked for 3 estimates from 3 companies. Chris was extremely helpful from the get go and his proposal was organized, easy to understand, and gave us several choices of systems. He answered all our questions and was easy to communicate with. The day of our install, the crew was friendly, efficient, and were mindful of keeping our floors clean. Even with a slight delay in the delivery of our equipment, they were able to finish just after lunch. If you're looking for a great company with fair prices, then give Chris at Pro-Tech HVAC Home a call!
Description of Work: New HVAC system installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
It was great working with you all on this project. Thank you for trusting us, and taking the time to share your experience, it means a lot. Chris and the team at Pro-Tech HVAC Home
Maryalice T.
05/2019
5.0
heating & air conditioning/hvac
+ -1 more
Chris the owner called to discuss coming for an estimate for a new furnace. It was a Friday evening and he set it up for the very next morning. Once he arrived he did some trouble shooting and told me I did not need a new furnace at this point. He checked on various reasons why my furnace was not working and found the cause. As the owner of the company he said he would like to earn my business in the future and did not charge for this call. Wow! What a wonderful person and company! I highly recommend him for his honesty, integrity, and professionalism.
Description of Work: Furnace not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you for taking the time to leave a review. When it comes to HVAC, we would always rather try to fix instead of replace. You can trust that if your system can be fixed, we'll get it taken care of without trying to sell you a new system.
Aeron M.
03/2019
5.0
heating & air conditioning/hvac
+ -1 more
Everything was perfect. Chris was prompt, very professional, and honest, and the technician who completed the repairs was courteous and efficient. I would highly recommend and hire again.
Description of Work: Heat pumps noisy and cycling on and off too frequently
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you so much for taking the time to let others know about your experience with Pro-Tech. Please let us know if you need anything in the future!!
Nicole R.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
During the height of the cold freeze in December 2017/January 2018 our main floor heat pump of over 13 years died (air handler is original to house). We found Pro Tech HVAC on Angie's List & called them based on the reviews. Chris (one of the owners) came to the house that day & within 5 days (over the New Year's weekend) we communicated & had a new system (air handler & heat pump) put in. The crew was professional, knowledgeable & thoughtful. This is not an easy job - especially when it is 11 degrees outside. Our plan was to put in a gas furnace, but we need to wait for BGE to dig the gas line, so Pro Tech will buy back our air handler after that happens & install one for gas heat. This is still at a very reasonable price compared to other companies I have received quotes from. This company is by far the best I have worked with in terms of contractors & we are exceptionally pleased with the service & quality of product. No sales people to deal with- only the owners & the customer service is tailored to your specific needs. Follow up is impeccable. A company that cares about your needs & the quality of service.
Description of Work: We had a heat pump & air handler replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you so much for trusting us with project! Looking forward to taking great of you all for a long time. Chris and the team at Pro-Tech HVAC Home
Nicole Z.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Polite, punctual, & professional, very easy to work with. Responsive- very quick to return my call and set up an appointment. On date of installation the crew was there on time and finished their work in a timely manner. I was home with my little ones and the techs were very respectful of that. Would definitely use again.
Description of Work: New furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you so much for trusting us with project! Looking forward to taking great of you all for a long time. Chris and the team at Pro-Tech HVAC Home
Terri M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
No suprises at all. The equipment was delivered to our home, and Chris was there to sign for the equipment and start the project off.
Description of Work: Our gas furnace went out and we were referred to Pro-Tech. Chris, the owner was very intersted in what our goals were and less with trying to sell us the most expensive system we were willing to buy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
Thank you for your kind review :)
Ada M.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
I got a few estimates to have your central AC/heating system replaced and decided on Pro-Tech. Chris came to meet with us and was very knowledgeable and performed a Manual J to correctly size our system (something that other companies did not do). The pricing was very competitive and overall, we felt the most comfortable with this company. The install crew was efficient, friendly and clean! And most importantly, we LOVE our new system. We had issues before keeping the upstairs temperature consistent and now it's not an issue. Plus it's so quiet! Excellent experience from a local company.
Description of Work: Central AC/Heating System Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pro Tech HVAC Home
It was a pleasure working with you on this project!! We appreciate you taking the time to write this review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Pro Tech HVAC Home is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Pro Tech HVAC Home accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, Pro Tech HVAC Home offers free project estimates.
Yes, Pro Tech HVAC Home offers eco-friendly accreditations.
No, Pro Tech HVAC Home does not offer a senior discount.
Yes, Pro Tech HVAC Home offers emergency services.
Yes, Pro Tech HVAC Home offers warranties.
Pro Tech HVAC Home offers the following services: Central heating & air conditioning: new installations and replacements Ductless heating & air conditioning: new installations and replacements Water heater: new installations and replacements