Mr. Appliance of Annapolis

Very professional and courteous technician. Correctly Diagnosed and Repaired the problem . Would hire this company in a heartbeat.

Great company - Bobby Slavin was wonderful to deal with and new what he was doing

Good service and on time

Very professional and on time.

John is very knowledgeable and professional. He takes time to tell you what is wrong snd how to fix it. He then completes the repair, cleans up after himself and takes time to make sure his repair actually fixed the problem. His theory is to take the 5 minutes now to check the work so you make sure you wonâ t have to come back. He is very thorough!

Great technician.

Prompt, courteous service

Friendly, punctual, knowledgable technician

John came to our home with a mask and did an excellent job fixing my refrigerator.

Unfortunately the wait for the part is taking a while.

Did not resolve my problem.

It took 3 visits for the Tech to fix the problem.And he only fixed it when I told him what the problem was by finding out on you tube,watching a pro explain it.The pilot light would not re ignite after shutting off to keep from over heating.I laid in front of the dryer hole in front of the unit.After about 2 minutes,the pilot light went out,and then would not re ignite.All the tech had to was watch it,but he kept saying there was nothing wrong with it.

Repairman performed temporary fix of my washer and then said he had to order a part to complete repair. He then told me he could not finish job unless i paid in full prior to him proceeding any further, I then paid him and we agreed to meet on sept. 15 at 10 am to complete repair. On the 14th i received a email from them saying he would not be there until 1 to3 pm (he did not arrive until 4). Bottom line is Mr. appliance finished the repair to my satisfaction only after i paid a hefty sum in advance and dealt with a major scheduling inconvenience.

No problems, just the usual wait for the new ice maker to be delivered before it could be installed.

Quick and easy...

Technician was courteous, professional, came as promised. Did job and had my appliance working before leaving. I was so happy to have my dryer working again.

After 4 visits to fix my washing machine, it remained unreparable. The tech agreed that it could not be repaired and requested a full refund of the money I spent. Initially that request was refused, but after further communication I recevied an email that I would be given a full refund. I appreciate this response.

Both times I used this company the repair cost was more expensive than the appliance cost in the first place. Out the diagnostic fee of $99 each time.

My only complaint was that there was inadequate communication between the office and the tech. As the tech requested, I called when I received, via FED EX, the washer parts needed. This was not communicated to the tech. Also, I talked to the office on the day before my service visit about an afternoon time and then got a text that the service man would be here between 8:45 and 9:30 am. Fortunately, I was able to be here then. The tech, Scott, was professional and knowledgable. He answered all my questions and did an excellent job.

Very prompt, professional.

Did work when promised

Very responsive and technician was very friendly helpful. Ordered part (defective fan) and will return next week after the holiday to complete the repairs. Provided service same day of request.

Stefon, the technician, was very nice and knowledgeable.