It was part of the kitchen remodel. I am very pleased. The helpfulness of the sales stands out.
Description of Work: I used Home Depot for appliance sales. I bought a refrigerator and they installed it as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Susan M.
01/2016
5.0
doors, home remodeling
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$15,000
Dianne B.
12/2015
3.0
appliance sales, home improvement stores
+ 0 more
They have such a slim amount of attendants anymore that you're lucky to see somebody you can talk to, sometimes. We immediately had a problem with the microwave. It didn't work. It wouldn't come on. They had to replace it with another one. I wouldn't use them for any services, other than the purchase.
Description of Work: We purchased a microwave from them.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Dianne B.
12/2015
2.0
home improvement stores, water heater repair
+ 0 more
The guys were so rough with everything. I was upset with it all in the first place. I have been very dismayed about the people that Home Depot supplies to do work. They double charged us for a safety valve on the hot water heater. They never got us reimbursed by way of the company who did it. They, actually, gave us a gift card instead and I don't understand that at all. They had to at least work reasonably with the type of things - the plumbing and all that they had to do. I had a safety pan on the bottom of the old water heater and that was a total wreck. The guy is trying to give it back to me - taking his pliers, trying to straighten it out. I found that absurd. They just seem to have people that are just mis-trained or rough on things. They responded within the time that they had given. I had no problem there. I have promised myself and my wife never to use them again.
Description of Work: We had a hot water heater put in.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Rene D.
10/2015
1.0
doors
+ -1 more
I got a new storm door install. Both times door wouldn?t stay right and they blamed it on the wind. Next time they came they installed a new door and put it in the opposite side to try to keep the wind from messing with it. They kept saying it wasn?t their fault. A carpenter took a look at it and told me it was installed wrong the hinges were wrong and told me what to take pictures of to show home depot. They finally agreed to have it fixed a year later.
Description of Work: Door installation
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,000
Eleanora H.
09/2015
3.0
home remodeling
+ -1 more
unknown
Description of Work: Home improvement
Rating Category
Rating out of 5
Yes, I recommend this pro
Carol I.
09/2015
5.0
appliance sales
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
Eric G.
04/2015
5.0
carpet cleaners
+ -1 more
They did a good job. The carpets are white and they cleaned up nicely. I would recommend their service.
Description of Work: They cleaned the carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lixa R.
11/2014
4.0
doors
+ -1 more
It went very good. They look like new now.
Description of Work: Repainted the color of the cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Barbara S.
02/2014
5.0
replacement windows, appliance sales
+ 0 more
The delivery people are top notch. The delivery was free and they delivered it within 3-4 days. They basically took all the wrapping off and carried it up the stairs. Overall, my experience with them is ordering things from the net. I'm not so pleased with their stores closest to me. I'm not there enough to really know where everything is. We did have a problem with them a couple of years ago. We ordered windows through them and there was a screw up with the order and with the installation. But I can't place all of that with them because it has something to do with the manufacturer as well. I think they did the best they could do in remediating the problems. They returned the windows for nothing but it was still an unpleasant experience. I am rating them now for the refrigerator experience.
Description of Work: We bought a refrigerator from Home Depot. We also ordered windows through them before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DONALD S.
04/2013
5.0
home remodeling
+ -1 more
The contractor that I went preferred work from another vendor. Otherwise, I was very satisfied with the Home Depot quote and approach.
Description of Work: Yes I did have a quote from Home Depot for kitchen remodeling about January of this year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Thomas M.
05/2012
5.0
remodeling, replacement windows, doors
+ 1 more
Their price was a little high, but I couldn't do it myself. The quality of their work was excellent. They were responsive and punctual.
Description of Work: They installed a sliding glass door set. They removed the old one and disposed it, re-framed the opening and installed a new door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
eddy M.
03/2012
5.0
home remodeling
+ -1 more
They were very good and excellent. I give them the highest ratings and would use them if needed in the future.
Description of Work: They refaced my kitchen cabinets (very large kitchen) and 3 bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
eddy M.
03/2012
5.0
home remodeling
+ -1 more
They were very good and excellent. I give them high ratings and would use them again in the future if needed.
Description of Work: They refaced my kitchen cabinets (it is large) and 3 bathroom cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
NANCY R.
01/2009
5.0
remodeling
+ -1 more
They were really good. Their price was good. Their quality was good. Haven't had a problem for 3 years. They were top of the line. They came in and got it done with no mess or nothing.
Description of Work: We took out our old windows and put new ones in. They did 12 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JENNIFER W.
10/2006
4.0
carpet installation
+ -1 more
We selected a very good quality carpet that was on sale. The salesperson was very knowledgeable, and our estimate and measuring was finished sooner than we expected. The installers were a little unprepared and didn't think they had the necessary equipment to level off certain areas of our basement. They did complete the job correctly, but it was a little worrisome to think that they weren't sure if they had common carpet installer materials.
Description of Work: We utilized Home Depot to install carpeting in our newly finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
JOY S.
12/2005
4.0
carpet installation
+ -1 more
It was a good experience. The salesperson at Home Depot was very knowledgeable about his product. He actually told us the two main things we needed to keep in mind when purchasing carpet and helped us to pick an appropriate carpeting for children's rooms. A subcontractor was sent out to measure. He showed up in a timely manner and did an excellent job. Another subcontractor was sent out to actually install the carpeting. It was done in a timely manner and on the day originally scheduled. They did a nice job installing. The seams are not noticeable and they cleaned up and vacuumed after they had completed the job.
Description of Work: Sale, measurement, and installation of padding and carpeting for three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250.93
09/2005
5.0
home remodeling
+ -1 more
I THINK THEY ARE VERY GOOD. WE WERE VERY SATISFIED WITH THE QUALITY OF WORK AND PROFESSIONALISM OF THE EMPLOYEES.
Description of Work: I HAD KITCHEN CABINETS RESURFACED AND SOME REMODELING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Michael A.
09/2005
5.0
home remodeling
+ -1 more
THEY DID A GOOD JOB. I WOULD USE THEM AGAIN, AS WELL AS REFER THEM TO OTHERS. I DID HAVE A HARD TIME UNDERSTANDING THEIR BILLING. THEIR BILLING WAS CONFUSING AND TWELVE MONTHS NO INTEREST AT MY TIME OF PURCHASE. I WAS CHARGED A LATE FEE FOR THE BILLING, BUT THEY FIXED THE PROBLEM.
Description of Work: REMODELED KITCHEN - INSTALLED EVERYTHING BUT APPLIANCES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
09/2005
5.0
carpet installation
+ -1 more
THEY DID AN EXCELLENT JOB. MY EXPERIENCE WORKING WITH THEM WAS JUST AS GOOD AS IT WAS PURCHASING FROM THEM. I WAS REALLY IMPRESSED AND SATISFIED WITH THEIR WORK.
Description of Work: INSTALLED CARPET IN NEWLY BUILT SUNROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Maurice L.
09/2005
4.0
doors
+ -1 more
THEY SHOWED UP WHEN THEY SAID THEY WOULD AND THEY WERE VERY FRIENDLY. THEY DID A GREAT JOB. THEY CLEANED UP AFTER THEMSELVES AND EVERYTHING. I WOULD DEFINITELY RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: REPLACED AND INSTALLED NEW EXTERIOR DOOR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
09/2005
5.0
carpet installation
+ -1 more
THE CARPET HAS BEEN FINE. WE HAVE HAD A PROBLEM WITH THE CARPET, BUT HOME DEPOT SENT SOMEONE OUT AND THEY RECTIFIED THE PROBLEM IMMEDIATELY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Doors,
Appliance Sales and Installation,
Windows,
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Water Heaters,
General Remodeling,
Carpet Cleaning
FAQ
Home Depot is currently rated 4.4 overall out of 5.
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.
Home Depot offers the following services: Carpet sales, installation, repair, doors, remodeling kitchen & bathroom.