Handy House Cleaning

Really awful. Canceled a 4-hour cleaning just 30 minutes before appointment. I was moving out and the apartment badly needed some cleaning. I was moving out the following day and rescheduling was not an option. There was no time to find another cleaner. They supposedly refunded me $140 but I won’t see that money for another 7-10 business days. I am losing $500 in deposit because of Handy’s lack of care for its customers. They told me they overbooked but they should’ve known that way before and notified me much earlier so that I could’ve found a different cleaner. I’m beyond upset. I’ll never use handy’s service again. I’ll also give them really bad rating on every customer review sites. Thank you (sarcastic) Angi handy for causing me a $500 loss!!!

They rescheduled three times. They only use the internet. It's not possible to call them and speak to a person and that is just poor service - very poor. They misunderstand their customers immensely. They should have called me when reschedule was necessary within one hour of their promised time. To just send an email in such a case was ridiculous, even child like (adults are not just sitting in front of their computer to see what is being sent). Thanks for trying to provide a service. But, I'm not impressed with Angie's List. I'll try again when I calm down.

Wayfair booked this for me, so they arranged it. It was on time, and they did the job.