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BAY HEATING & COOLING LTD

Heating and Air Conditioning

About us

Bay Heating & Cooling, Ltd. has been serving the community for over a quarter century. We specialize in Custom Home Installations and Duct Design, and we service Residential and Commerical Systems as well. Customer Service is always top priority at Bay Heating & Cooling, Ltd..

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Sales - Service - Installation - Service Contracts - Residential & Commercial - All Makes/Models Serviced - Heat Pumps - Geothermal Heat Pump Systems - Radiant Floor Heat - Air Conditioning - Gas & Oil Furnaces - Boilers - Gas Piping

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-16 of 16 reviews

Lori S.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Service was excellent. They were prompt, friendly, thorough and they answered all our questions.
Description of Work: Preventive maintenance check on my AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pauline S.
06/2017
2.0
heating & air conditioning/hvac
  + -1 more
Technician missed leak in the system and extensive mold in the air handler, which was noticed 2.5 weeks later by 2 mold remediation specialists. When I called to ask about it; the manager spent a lot of time giving me excuses of what could have happened. Eventually, he offered to come and check the system himself, and said he would call later that day to schedule it. Never called.
Description of Work: Spring servicing of home hvac.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$135

Daniel G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Stephen W.
03/2015
3.0
heating & air conditioning/hvac
  + -1 more
I didn't hear from them for at least 3 weeks from the time I paid and scheduled online using their website. After they finally contacted me and came out I would say that their service was average.
Description of Work: System check up

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$40

Kay S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My gas furnace went out on Feb 23. They came that evening and informed me that I needed a new gas valve. They came back on Wednesday to install the gas valve and the ignition pilot wasn't working. This DID work on Monday because he checked it. They were very apologetic and came on Thursday and fixed the furnace. I was very pleased by their professionalism and honesty.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$951

robert B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check up, went fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

STEVE C.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: SERVICE HEATING UNIT AND INSTALL MY HUMIDIFIER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JOYCE F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Winter Check and cleaning. It went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Sheila L.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pre- season heating system check, including connected humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check up, cleaned filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Stephen and Kathleen L.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Jason, the service manager was very friendly, professional and courteous. He had problems accessing the furnace because of the tight installation of the air handler and could not complete the inspection and service. He cited that it might not meet code. He also could not find a valve for the boiler feed because of the type of unit that was installed (Aquatherm). The original installer said the valve is inside the tank. Jason did offer to return.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Seth W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Moved into a new house and within one week the furnace stopped igniting reliably. Home inspector had identified need for service and this was done by the seller by another local firm. After we moved in the gas furnace stopped firing up reliably. Called Bay Heating and Cooling and they arrived the next morning and determined that furnace burners needed cleaning at a minimum and probably replacement and furnace motor had a bad bearing. They replaced the burner and ordered the blower motor. When the tech came back to replace the blower, he discovered that there was significant internal corrosion behind the motor. He reinstalled the old motor and quickly ordered replacement parts. Furnace has run perfectly since. The repair was not cheap and should have been done before we closed on the house. However, it was absolutely needed. (I inspected the damaged and corroded parts personally.) All work was done promptly and well and parts were procured quickly. Grade A service in December.
Description of Work: Diagnosed problems with furnace and fixed them, fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mary C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: added Freon to an old system .. seems to be holding up well. Also offered a possible replacement as the system is very old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LeRoy D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Two units A/C needed servicing (one heat pump didn't want to start) and maintenance. It was a $40 part which the guy had, he installed and checked the two systems out. Gave them a clean bill of health. I have asked that they contact me with information about service contract options - so there is a reminder to have the systems checked out from time to time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$190

Brandy T.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the service that Bay Heating provided. The tech was very polite and prompt, he went over everything he did. He went over the bill with us and gave us infomation about our system I was not aware of and showed me additional functions my system is capable of.
Description of Work: Spring maintance inspection on heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Amy T.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the service provided by Bay Heating & Cooling. They arrived within the estimated time frame and was quick to diagnose the problem. The service technician was very professional and polite, he was knowledgable and explained exactly what the problem was and how he fixed it. I would definetly use Bay Heating & Cooling in the future and feel confident in them to refer my friends and family.
Description of Work: Came out to service Gas Furnace for no heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    37 HUDSON ST, Annapolis, MD 21401

    www.bayheatcool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    BAY HEATING & COOLING LTD is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    BAY HEATING & COOLING LTD accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, BAY HEATING & COOLING LTD does not offer free project estimates.
    Yes, BAY HEATING & COOLING LTD offers eco-friendly accreditations.
    No, BAY HEATING & COOLING LTD does not offer a senior discount.
    Yes, BAY HEATING & COOLING LTD offers emergency services.
    No, BAY HEATING & COOLING LTD does not offer warranties.
    BAY HEATING & COOLING LTD offers the following services: Sales - Service - Installation - Service Contracts - Residential & Commercial - All Makes/Models Serviced - Heat Pumps - Geothermal Heat Pump Systems - Radiant Floor Heat - Air Conditioning - Gas & Oil Furnaces - Boilers - Gas Piping

    Contact information

    37 HUDSON ST, Annapolis, MD 21401

    www.bayheatcool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed